Preconditions and environment

Magento 2.4.5-p1

Steps to reproduce

Configured GA4 Google GTag and disabled the original Google Analytics and Google AdWords tracking for UA.

Expected result

Didn't expect the purchase conversion in Google Ads to fail to detect the conversion tracking.

Actual result

Tag inactive in Google Ads conversions since the date of enabling the GA4 Google GTag and removing the previous tracking.

Additional information

Both the GA4 and AdWords conversion tracking exists in the page source.

Are we meant to leave the previous tracking for the old UA in place and active in addition on the site?

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.