Novotel Nha Trang 4 stars

Customer review rating (ALL Rating) 4.8/5 974 reviews

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Description

Hotel extras

  • "Airy contemporary rooms complete with sea view balconies "

  • "Free WiFi & WebCorner on a Mac "

  • "Eastern and Western dining with beach views "

  • "Modern fitness centre & spa "

  • "Close to the city centre and tourist attractions "

Our accommodation(s)

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Hotel location

Novotel Nha Trang

50 Tran Phu Street
652076 NHA TRANG
Vietnam

GPS:12.237973, 109.196581

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Modern Asian architecture meets the Western buffet in an opulent display of fusion cuisine prepared by our international chef. Come for nightly themed buffets - The Square always has something fresh to offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  974 reviews

Customer review rating 5.0/5

Trac B. Couples - Confirmed reviews ALL

Nice and clean place with friendly staff

Dear Mr Trac, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your concerns, hope to welcome you back at Novotel Nha Trang soon. Best regards, Anh Truong (Mrs.) General Manager

Customer review rating 4.0/5

Thithanhminh N. Families - Confirmed reviews ALL

Happy

Kính gửi chị Minh, Xin cảm ơn chị đã dành thời gian chia sẻ phản hồi về kỳ nghỉ tại khách sạn. Chúng tôi rất vui khi biết rằng chị hài lòng với vị trí thuận tiện, không gian lưu trú thoải mái, bữa sáng ngon miệng và sự sạch sẽ của khách sạn. Những lời động viên của chị là nguồn khích lệ lớn đối với đội ngũ của chúng tôi. Bên cạnh đó, chúng tôi cũng trân trọng ghi nhận góp ý của chị về tốc độ kết nối WiFi. Trải nghiệm internet ổn định là một phần quan trọng của kỳ nghỉ, và phản hồi của chị đã được chuyển đến bộ phận liên quan để xem xét và cải thiện trong thời gian tới. Xin chân thành cảm ơn sự tin tưởng và lựa chọn của chị. Chúng tôi mong sẽ có cơ hội được chào đón chị quay trở lại Novotel Nha Trang để mang đến một trải nghiệm hoàn thiện và đáng nhớ hơn nữa. Trân trọng, Anh Trương (Mrs.) Tổng quản lý

Customer review rating 3.5/5

Naman S. Business - Confirmed reviews ALL

One of the rare Novotel where they don't have any Lounge. Room was on a very low floor, 4 of 18 and Vegetarian breakfast option was very very limited

Dear Mr. S., Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed our convenient location and had a comfortable stay overall. Your positive comments are truly appreciated. We also sincerely thank you for your constructive feedback regarding the absence of an Executive Lounge, the room location, and the limited vegetarian breakfast options. We understand that these aspects impacted your experience, and your comments have been shared with the relevant teams for review as we continuously seek ways to enhance our services and offerings. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Novotel Nha Trang for an even more enjoyable stay in the future. Warm regards, Anh Truong (Mrs.) General Manager

Customer review rating 5.0/5

Vepa S. Families - Confirmed reviews ALL

We had an amazing family stay at Novotel Nha Trang! One of our best holidays ever. The staff were incredibly friendly and helpful. Special thanks to Kim at the reception for her kindness and outstanding service. We truly felt welcome and can’t wait to come back! ❤️

Dear Mr. Vepa, Thank you very much for sharing your wonderful feedback with us. We are truly delighted to hear that you and your family had such an amazing stay at Novotel Nha Trang and that it became one of your best holidays ever. Your kind words about our friendly and helpful team mean a great deal to us. A special thank you for recognizing Kim at Reception. We will be delighted to share your compliments with her, and we are certain she will be thrilled to know that her kindness and outstanding service helped make your stay so memorable. Thank you once again for your kind support. We are honored to have made you feel welcome and cannot wait to welcome you and your family back for another memorable stay in the near future. Warm regards, Anh Truong (Mrs.) General Manager

Customer review rating 4.5/5

Ray S. Couples - Confirmed reviews ALL

Amazing staff who were very professional, very polite and very obliging.

Dear Mr. Ray S., First of all, thank you for being a valued Gold member of Accor. We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your concerns, hope to welcome you back at Novotel Nha Trang soon. Best regards, Anh Truong (Mrs.) General Manager

Other web-users rate our hotel

  • 526 reviews 9.6/10 Location
  • 658 reviews 9/10 Room
  • 728 reviews 9.5/10 Service
  • 11 reviews 9.6/10 WiFi
  • 373 reviews 9/10 Breakfast
  • 218 reviews 9.2/10 Cleanliness
  • 70 reviews 4.8/10 Pool
  • 57 reviews 9.5/10 Wellness Area

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