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  • Is Preview/File/Import From Scanner active or greyed out? Commented Feb 21, 2016 at 17:17
  • Please can you be more specific? Do you mean from the stock Apple Preview application via the file menu? There used to be a scanner button on the printer's preference pane but it is no longer there. Commented Feb 21, 2016 at 19:54
  • Yes the stock app. Commented Feb 21, 2016 at 22:37
  • It is greyed out in the preview app Commented Feb 25, 2016 at 9:16