Ericson Chan

What does 95% less manual work look like in banking? 🏦 For one of Switzerland’s leading banks, it meant faster compliance, stronger fraud detection, and over 1M transactions monitored in real time, with zero customer disruption. Together with our client, we defined the right use cases and built AI solutions that turned compliance from a blocker into an enabler. See how we made it happen.  🔗 https://bit.ly/473127J 

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🚀 Rethinking Email Management 🚀 Introducing Isabelle Walther, Business Analyst at die Mobiliar. Isabelle and her team have transformed customer service with an AI-based email triage system. This solution automates email management for swift and accurate responses to inquiries. Using Microsoft Azure, with AI models trained on Azure Machine Learning and deployed via Azure Kubernetes Service, the Power Platform seamlessly integrates into existing workflows. 👉 Dive into this exciting story: http://msft.it/6043Sd1xH #CustomerStory #Innovation #AI #CloudTechnology #Mobiliar

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🚀 At Lombard Odier Group, we’ve adopted an AI-driven approach to modernise our legacy systems. In a recent interview with IT Finanzmagazin, I shared how we’re leveraging MongoDB’s document-based database and Generative AI to accelerate the cloud migration of our applications. 🎯 The modernisation initiative has delivered significant and measurable results, in terms of speed of execution for simple code migrations, the refactoring of the data access layers and automated test generation. AI-powered tools are enabling the rapid transformation of legacy systems, while maintaining quality, compliance, and system uptime. Our hybrid approach - combining human expertise with AI automation - is laying the groundwork for further innovations and system expansions. ➡️ Learn more about our partnership with MongoDB and the refactoring of our applications: https://lnkd.in/e3xVnS7k #GenAI #AI #RethinkTechnology

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200 apps. 12 months. 1 powerful tool. Helvetia Insurance Group migrated hundreds of applications to the cloud in just one year using #Terraform — turning complex infrastructure into simple, repeatable automation. 📖 Read their story: https://bit.ly/4hLtw7F

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Thank you HANDELSZEITUNG for the opportunity to write an input on cyber insurance for SMEs: A 2024 study found that 4% of Swiss SMEs suffered severe cyberattacks in the past three years, with 73% facing significant financial losses. At Aon, we help quantify and manage cyber risk with data-driven tools such as the Cyber Risk Analyzer, launched this year. It enables: - Loss Forecasting: Modeling financial impacts of cyber incidents. - Exposure Assessment: Identifying vulnerabilities. - Total Cost of Risk Analysis: Tailoring cost-efficient insurance solutions. It's a insurance buyer's market, so the market offers flexible, competitive coverage. Our Aon CyberCosmos facility ensures that SMEs can obtain effective and affordable protection. https://lnkd.in/e-EZUiqQ

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🏦 Younger banking pros care more about brand. Senior leaders care more about security. https://go.ey.com/4dgfiuS We asked professionals from different generations what matters most in Swiss banking and wealth management - and where their views differ. Read the full article to explore the insights. Marcel Zünd | Remo Wey #Banking #WealthManagement #SwissBanking

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Enough with the buzzwords and hype around AI for insurance! 😡 Our practical guide gives you a clear way to assess where your organisation stands today and where you could be tomorrow. Inspired by the five levels of automation used in the self-driving car world, you’ll learn how to accelerate your AI usage to boost efficiency, accuracy, and customer experience across underwriting, claims, servicing, and more. https://spns.pub/4eMfPoZ

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AI doesn’t always need to be flashy to be powerful. Some of its most meaningful impacts come from the quieter wins that make our everyday work faster, smarter, and more efficient.   At Swiss Re, we built a cost-effective GenAI-powered tool to analyse hundreds of thousands of IT support tickets. The result? Insights that can speed up resolutions, cut costs, and give our experts more time to focus on the toughest challenges.   In my new article, I share why I believe practical applications of AI like this may be just as important as some of the really big breakthroughs. https://lnkd.in/gMisNv5y #ai #transformation #digital #succcess #genAI

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Developments in AI are revolutionizing the world and reshaping the business landscape. Acting fast is essential to compete, but what are the most promising areas, and which technology should be used? At Zurich, we answered those questions by getting our hands dirty. This is why we just hosted the largest Agentic AI hackathon in financial services—bringing together over 1,000 participants from 40+ countries to build 200+ working prototypes...all in just four weeks. This global collaboration explored how Agentic AI can enhance decision-making, automate tasks and improve customer service. Now, 40 standout solutions are moving forward. The final selections will be announced in September – stay tuned. We’re proud to be leading the way in insurance innovation. Check out more details here ➡️ https://lnkd.in/eSQ78PrJ #ZICHack2025 #ZurichInnovates #ZICAgenticAI Joel Agard, Antony Elliott, Ericson Chan, Dr. Christian B. Westermann, Penny Randall Seach, Tom Thornberry, Claudia Cordioli

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Marcel Tschanz has been appointed Group Head People & Culture at VP Bank AG, taking on a role that highlights the bank’s focus on its people and organisational growth. He will lead initiatives to strengthen workforce strategies, cultivate inclusivity, and align transformation efforts with VP Bank’s international ambitions in private banking and wealth management In his new capacity, Tschanz will focus on shaping a culture that empowers agility, innovation, and collaboration across the organisation. His leadership aims to ensure that people practices stay aligned with the bank’s global goals, while also fostering a supportive environment where employees can thrive. This appointment comes at a time when cultural transformation and people-centric strategies are increasingly vital in the financial services industry   Headquartered in Vaduz, Liechtenstein, VP Bank AG is a leading name in private banking and wealth management with a strong international presence. The addition of Tschanz reflects the institution’s commitment to placing people and culture at the core of its strategy, ensuring sustainable growth and long-term success in a competitive global landscape   He has previously worked for companies like Eraneos Switzerland, UBS Wealth Management, BCGE, UBS AG, and PwC Switzerland. #CeoOutlookGlobal #vpbank #appointmentnews #peopleandculture #leadership #privatebanking #wealthmanagement #humanresources #organizationalgrowth #financialservices #globalbanking #culturetransformation #employeeengagement #executiveappointments #hrleadership #bankingindustry

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Most Swiss AI and IT leaders view Switzerland as an AI powerhouse. But far fewer believe AI is driving, or will drive, real customer value in the next five years. Our Switzerland Country Manager, Richard Zobrist, explains what’s missing and how to bridge the gap.

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