Support

Handle errors

View as Markdown

Error response shape, status code semantics, and retry guidance.

Overview

GoDaddy REST APIs return a consistent error envelope. Every error response includes a stable code field for programmatic handling, and optionally field-level validation details. This page covers the response shape, status code semantics, and retry guidance for GoDaddy REST APIs — including the Domains, Auctions, and Hosting APIs.

Shopping API uses a different error model

The Shopping API does not follow this standard error model. Go to Shopping API error responses for its behavior.

The Email API uses a different envelope, documented in Email error envelope.

Error response shape

Error schema (used for 4xx and 5xx responses):

{
  "code": "INVALID_BODY",
  "message": "Request body did not match the expected schema.",
  "fields": [
    {
      "path": "contactRegistrant.email",
      "code": "INVALID_FORMAT",
      "message": "Value must be a valid email address."
    }
  ]
}
FieldRequiredDescription
codeYesStable, machine-readable error code. Match on this for programmatic handling.
messageNoHuman-readable message. It might change between releases.
fields[]NoPer-field validation details when the error is body- or query-scoped. Each entry has its own path (JSONPath into the request), code, and message.

ErrorLimit extends Error with one additional field for rate-limit (429) responses:

FieldRequiredDescription
retryAfterSecYesSeconds the caller should wait before retrying the same operation. Mirrored in the Retry-After response header.

Email error envelope

The Email API's Error schema uses different field names than the code/message/fields[] envelope above:

{
  "name": "INVALID_INPUT",
  "correlationId": "req-abc-123",
  "message": "The provided request is invalid.",
  "details": [
    {
      "field": "/emailAddress",
      "issue": "PATTERN_VIOLATION",
      "location": "body",
      "description": "Email address must be a valid address on a domain owned by the authenticated account."
    }
  ]
}
FieldRequiredDescription
nameYesStable, machine-readable name of the error. Match on this for programmatic handling.
correlationIdYesIdentifier for correlating the error with server-side logs.
messageYesHuman-readable message. May change between releases.
details[]NoPer-field validation details for client-side 4xx errors. Each entry has an issue code and may include field, value, location, and description.

Email's 429 response doesn't include a retryAfterSec field — check the Retry-After response header instead.

Status codes

StatusMeaningCaller action
400 Bad RequestRequest was malformed (missing required field, invalid query parameter format).Fix the request. Inspect fields[] for specifics.
401 UnauthorizedAuthorization header missing, malformed, expired, or revoked.Re-authenticate. See Authentication.
403 ForbiddenAuthenticated but unauthorized — usually a missing scope or insufficient role.Issue a token with the required scope, or escalate the calling principal's authorization.
404 Not FoundThe path doesn't exist, or the addressed resource (domain, contact, record) isn't visible to this caller.Verify the path and confirm the caller owns or can access the resource.
409 ConflictThe request conflicts with current state (e.g. registering a name already taken; updating a record set that's mid-transfer).Re-read state and retry only after resolving the conflict.
422 Unprocessable EntityRequest was syntactically valid but semantically rejected (e.g. invalid registrant data, TLD-specific constraint failure, NO_PAYMENT_PROFILE).Inspect code and fields[]. For missing billing, see Set up a payment profile.
429 Too Many RequestsRate limit exceeded. Domains and Auctions shape the response as ErrorLimit.Wait the seconds given by the Retry-After header, then retry. Go to Handle rate limits for strategies.
5xx Server ErrorUpstream registry or service issue.Retry idempotent operations with exponential backoff. See Retry semantics for non-idempotent ones.

Retry semantics

The following sections describe the retry semantics for read and write operations using Domains API endpoints. The same retry semantics apply across GoDaddy REST APIs. Endpoint paths will vary by API.

Read operations

All GET operations are safe to retry. Domains API examples:

  • GET /v3/domains/check-availability — availability check
  • GET /v1/domains — list your domains
  • GET /v1/domains/{domain} — domain detail
  • GET /v1/domains/{domain}/records — DNS records

Write operations

Most Domains writes can be retried after a 5xx, but the Domains API doesn't support an Idempotency-Key request header — neither v1 nor v2 specs declare one. This affects retry strategy on a few specific operations:

OperationRetry-safe?
POST /v1/domains/purchaseNot idempotent without external coordination. A retry can result in a duplicate registration if the first attempt actually succeeded server-side. Pair every retry with a fresh GET /v1/domains/available and a state check via GET /v1/domains/{domain}.
POST /v1/domains/{domain}/renewIdempotent within a billing cycle in practice — the registry rejects duplicates — but treat the same as purchase: confirm state before retrying.
POST /v1/domains/{domain}/transferSame as purchase.
PUT /v1/domains/{domain}/records (replace)Idempotent by shape — replaying the same request produces the same record set.
PATCH /v1/domains/{domain}/records (add)Not idempotent — repeated calls add duplicate records.
DELETE /v1/domains/{domain}/records/{type}/{name}Idempotent — deleting an already-deleted record is a no-op.
OperationRetry-safe?
POST /v1/email/mailboxesIdempotent, unlike the Domains operations above. This operation requires an Idempotency-Key header. Retrying with the same key returns the original response instead of creating a duplicate mailbox. Go to Provision a mailbox.

Async write operations

The Hosting API returns 202 Accepted for most write operations. The caller must poll a status endpoint until the operation reaches a terminal state. Retry semantics differ from synchronous writes:

OperationIdempotent?Terminal statesRetry guidance
POST /v1/hosting/appsNo — each call creates a new appCOMPLETED, FAILEDOn 5xx or network failure, check GET /apps before retrying — a partial success may have provisioned the app.
POST /apps/{appId}/importsYes — each upload overwrites the preview variantCOMPLETED, FAILEDSafe to retry. The latest upload always wins.
POST /apps/{appId}/deploymentsYes within the same source — republishing the same preview is a no-opCOMPLETED, FAILEDSafe to retry. If status stays FAILED, fetch build logs before retrying.

Programmatic error handling

Match on code, not message. Codes are stable across releases; messages might be refined. The codes below are specific to the Domains API.

Check your API's OpenAPI specification for its error codes.

const res = await fetch(url, { headers });
if (!res.ok) {
  const err = await res.json();
  switch (err.code) {
    case "DOMAIN_NOT_AVAILABLE":
      // someone else registered the name first
      break;
    case "BILLING_DECLINED":
      // payment method failed — surface to user
      break;
    case "NO_PAYMENT_PROFILE":
      // no billing method on account — see payment profile setup
      break;
    default:
      // log err.code and err.fields for debugging
      throw new Error(err.code + ": " + err.message);
  }
}

Reference: the Error and ErrorLimit schemas are defined in the OpenAPI specification.

Shopping API error responses

The Shopping API usually maps errors to HTTP status codes. A 2xx response can also contain an error envelope, so check the status and messages[].code on every response.

{
  "ucp": { "version": "2026-04-08", "status": "error" },
  "messages": [
    {
      "type": "error",
      "code": "validation_error",
      "content_type": "plain",
      "content": "line_items[0].item.id is required."
    }
  ]
}
FieldDescription
ucp.status"error" when the request failed. Successful responses can omit this field.
messages[].codeStable, machine-readable error code. Match on this programmatically.
messages[].contentHuman-readable description. It might change between releases; do not match on it.

Common codes include invalid_request, validation_error, product_not_found, checkout_not_found, order_not_found, item_not_found, and unsupported_currency.

const res = await fetch(url, { headers });
const body = await res.json();

// Check the HTTP status and the error marker.
if (!res.ok || body?.ucp?.status === "error") {
  const code = body?.messages?.[0]?.code;
  switch (code) {
    case "validation_error":
      // fix the line item and retry
      break;
    case "item_not_found":
      // choose a current purchasable variant
      break;
    default:
      throw new Error(`Shopping API error: ${code}`);
  }
}

Go to About the Shopping API for the Shopping status and code reference.

Agent & Automation Notes

ScopesAny — applies to all API operations
Rate limitN/A (informational reference)
On failureMatch the 'code' field, not HTTP status, for programmatic handling. 4xx errors are client-fixable (check input, scopes, payment profile). 5xx errors are safe to retry with exponential backoff. 429 means wait for Retry-After header.

Last updated on

How is this guide?

On this page