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    The test is totally wrong! It's as simple as that. There are many ways to rephrase [1], and [2] is only one of them. It's not the best, either, because "broken down" is more serious that "something wrong". (What were the precise instructions in the textbook? Perhaps we were asked to reqrite the sentence using some form of "break down"?) Commented May 30, 2024 at 16:58
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    A really obvious two-word replacement is 'My phone has "stopped working," so I'll get it fixed. Commented May 30, 2024 at 18:04
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    Just to get it on the record: by far the most idiomatic and natural way to phrase this is the version they’re asking you to rephrase. “There’s something wrong with my phone” is eminently idiomatic, and it would not surprise me in the slightest if those exact words were spoken hundreds or even thousands of times every day by native speakers. The question is asking you to change an idiomatic sentence into an unidiomatic one. Commented May 30, 2024 at 22:59
  • fritz informal, North American (of a machine or device) not working properly. "my computer is on the fritz" – OL (when you don't know what it is, like a cracked screen, then it's on the fritz) Anyway, if there's something wrong with your phone, then you need a new one; nobody fixes nothing anymore. That makes it not idiomatic. Commented May 31, 2024 at 2:20