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From the Start


A Maternal Health Initiative

A healthier Florida begins with a healthy start — for every mother.

Pregnant Couple
About the Initiative

Care that begins before the first appointment.

From the Start reframes maternal health as a continuum — not a single delivery event — ensuring that Florida Medicaid-enrolled mothers receive care that begins early, reaches broadly, and supports them throughout pregnancy and the first year postpartum.

From the Start is a statewide maternal health initiative led by the Florida Agency for Health Care Administration (AHCA) in partnership with Florida Medicaid managed care plans. The initiative reflects Florida’s commitment to strengthening maternal health outcomes for Medicaid-enrolled mothers and infants by improving access to coordinated care, community-based support services, and resources throughout the maternal health journey.

With Florida Medicaid covering nearly 40 percent of births statewide, From the Start unifies and elevates maternal health efforts across the Medicaid program. The initiative is designed to strengthen care coordination, address persistent gaps in access and outcomes, enhance supportive services for mothers and families, and highlight the meaningful role Florida Medicaid plays in supporting healthy pregnancies, healthy births, and healthier futures for mothers and infants across the state.

Births by County, 2024, Source: FLHealthCHARTS

The Five Pillars

Five commitments.
One continuous arc of care.

Each pillar tackles a distinct dimension of maternal health — from access to outcomes, from intervention to recovery. They are designed to work together, so that no mother falls through the gaps between them.

Explore each pillar and learn which enhanced benefits Medicaid-enrolled moms can receive at no cost through their health plan.

  • Unlimited doula support
  • Remote patient monitoring with follow-up by a nurse care manager
  • Enhanced care coordination, including multidisciplinary team meetings
  • Home-delivered meals for members with dietary restrictions during pregnancy
  • Enhanced home visiting services for high-risk patients
  • Every pregnant woman on Medicaid can receive a breast pump
  • Coverage of lactation classes both virtual and in-person
  • Early identification of postpartum depression, including reimbursing pediatric providers for conducting the depression screening for mom at the baby's initial visits
  • Partnering with hospitals to ensure mom has her postpartum visit scheduled before she leaves the hospital
For Mothers

Your journey, supported from the start.

Every mother enrolled in Florida Medicaid receives essential support for a healthy pregnancy, birth, and postpartum period at no cost. In addition, several health plans offer extra services catered to moms facing other challenges.

Aetna Better Health of Florida | Member Services: 1-800-441-5501 | www.aetnabetterhealth.com/florida

Additional Support Includes:

  • Home-delivered meals plus help from a food expert on healthy eating.
  • Remote patient monitoring for high-risk pregnancies from the comfort of home.
  • Expert breastfeeding support for new and expecting parents.
  • Smart baby bassinet designed for safer, better sleep.

Community Care Plan | Member Services: 1-866-899-4828 | ccpcares.org

Additional Support Includes:

  • Prenatal support program (“Before Baby & Beyond”) offering care and education.
  • Community resources for food, housing, and financial advice.

Florida Community Care | Member Services: 1-833-322-7526 | fcchealthplan.com

Additional Support Includes:

  • Home delivered meals and nutritional counseling to promote healthy eating habits during and after pregnancy.
  • Remote patient monitoring for enrollees at higher risk of medical complications.
  • Lactation support and ability to obtain a breast pump to support lactation.

Humana Healthy Horizons | Member Services: 1-800-477-6931 | www.humana.com/medicaid

Additional Support Includes:

  • Home-delivered meals after birth for recovery and nutrition.
  • Nutrition counseling to foster healthy eating during and after pregnancy.
  • Convertible car seat or portable crib to support newborn safety.

Molina Healthcare | Member Services: 1-866-472-4585 | www.molinahealthcare.com

Additional Support Includes:

  • Nurse Advice Line 24/7 for health and pregnancy questions.
  • Community support coordination through care management.

Simply Healthcare Plan | Member Services: 844-406-2396 | www.simplyhealthcareplans.com

Additional Support Includes:

  • Housing assistance program, including transitional and tenancy-sustaining services.
  • One-time $500 housing support for eligible members.
  • Mobile crisis & peer support services to maintain stability during stress.

Sunshine Health | Member Services: 1-866-796-0530 | www.sunshinehealth.com

Additional Support Includes:

  • Home-delivered meals during pregnancy for nutritional support.
  • Nutritional counseling to address food needs and healthy eating.

UnitedHealthcare Community Plan | Member Services: 1-888-716-8787 | www.uhccommunityplan.com

Additional Support Includes:

  • Housing assistance & food support via “Pathways to Prosperity” program.
  • Virtual support and diaper kits for maternal care.
Mother and infant
For Providers

Partner with us to close
gaps and improve outcomes.

From the Start strengthens collaboration between AHCA, Medicaid health plans, and health care providers to improve maternal and infant outcomes statewide — through early engagement, high-risk support, expanded access, and consistent postpartum care.

We invite OB/GYNs, family medicine practices, midwives, Federally Qualified Health Centers (FQHCs), hospitals, behavioral health providers, pediatricians, and Healthy Start partners to participate in shared quality goals, gap reporting, telehealth workflows, and ongoing recognition.

Tools to put the work into
motion.

A growing library of materials for mothers, providers, health plans, and community partners — designed to make every step of the From the Start journey clear, easily accessible, and actionable.