Still pending for student package confirmation more than 4 months

[cyburma]

Hi everyone,

I submitted all of my education document and submitted. But the status is still pending for more than 4 months, and I can't click any button, such as start an application, and it only shows still pending. How can I do that? I researched, read all about the issue-related titles, and finally, I cannot contact the related team. It is a very annoying problem because I can't contact the related from mail, and this issue doesn't seem to be solved.
Please help and advise me, what should I do next?
Thanks for your time!

[jahid-ekbal]

Hi everyone,

I submitted all of my education documents, but my GitHub Student Developer Pack application has been stuck in “Pending” status for more than 4 months.

At the moment, I cannot click any buttons such as “Start an application” or resubmit documents — it only shows “Still pending.” I have already researched this issue, read related discussions, and tried all suggested solutions, but none of them worked.

Unfortunately, I am also unable to contact the GitHub Education team via email, which makes this situation very frustrating and unclear.

Could someone please advise:

Is this a known issue?

Is there any way to reset or manually review a long-pending application?

How can I contact the GitHub Education team when the application is stuck like this?

Any guidance or help would be greatly appreciated.

Thanks for your time and support!