About Github Copilot Plan [Payment option is not appearing]

[isha2113]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Copilot

Body

I am student from india. I have registered on github student account. on the last month my limit was over. so I was bought github pro plan [$10/ Month, ]. I have added payment information but on the recurring process it was failed, Now my monthly limit of github was reset so I want to pay the current billing and stop the github pro plan, But last 7 days I was trying but I didn't get anything. Can you please help me to asap.

[Mujjamil]

If the payment option is not appearing for your GitHub Copilot plan, it is often because your subscription has ended or the system requires a manual re-purchase. Users typically need to navigate to GitHub Settings → Billing and licensing → Licensing and click "Buy Copilot" or "Manage Subscription" to trigger the payment screen, as the "Pay Now" button is not always visible for auto-renewal failures.

In cases where the billing page is stuck or shows errors, the issue may stem from sync delays between GitHub's billing service and the Copilot entitlements, or RBI recurring payment guidelines in India blocking automatic debits. Workarounds include:

Clearing browser cache and cookies, or trying an incognito/private window to force a fresh checkout session.
Removing and re-adding your payment method in the billing settings to refresh the transaction record.
Using the GitHub mobile app (if in India) to access a Google Payment screen that supports UPI for subscription activation.
Contacting GitHub Support directly via support.github.com/contact with billing screenshots, as server-side entitlement flags often require manual restoration by support staff.
If you recently upgraded or downgraded plans, the UI may not reflect the change immediately; refreshing the Billing history page or waiting 30–60 minutes for propagation can sometimes resolve the visibility issue. For annual plans that failed to reactivate after an upgrade, users have reported that GitHub Support is the only entity capable of manually merging payments or restoring the annual subscription.

[queenofcorgis]

Hey there! 👋

Thanks for posting in the GitHub Community, @isha2113 ! We're happy you're here. You are more likely to get a useful response if you are posting in the applicable category. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them.

I've gone ahead and moved this to the correct category for you, Copilot Conversations. Good luck!