ACCOUNT HACKED | Require reinstatement of main account

[shounak114-afk]

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Hey Community Team, I have raised a request for getting my main account back: Ticket ID: 4490182
Can anyone help me with this.

[Stark-SK]

Hi,

GitHub Community members won’t be able to directly access or speed up support tickets like Ticket ID: 4490182, since account recovery requests are handled only by GitHub Support for security reasons.

1 - The best thing you can do is wait for a response from the GitHub Support team through the email associated with your ticket.

2 - Make sure to check your inbox and spam/junk folders regularly in case they reply with verification questions or next steps.

3 - Avoid opening multiple tickets for the same issue, as this can slow down the handling process.

4 - If it has only been a few days, that is still within a normal response window for account recovery cases, which can take longer than standard support requests.

Unfortunately, no one in the Community forum can directly intervene in account recovery cases, but once Support responds, follow their instructions carefully and provide any requested proof of ownership as quickly as possible.

[jojozepp]

Wouldn't touch copilot pro with a ten foot pole especially if you need any type of support. Any type, and I mean any type of account or payment problems will be met with crickets. Stay away at all costs. It really feels like copilot wants to die a quick death. I highkly suggest you all find alternatives. I did.

[shounak114-afk]

Bruh, how slow can one company be. there are clear signs of Personal Access Token Creation, changing of username, changing of primary email, removal of old email and setting it to gibberish, all in literally 15 minutes. Not even my mobile application is able to access this. They should really change the process, to be faster in such cases.

[BWJ2310-backup]

I have been waiting for more than 2 months since I opened my ticket #4409609 for my 9 year old account and still no single response from GitHub... I guess they really don't care