How to unpin Snapchat's My AI from your Chat feed

If you're not a Snapchat+ subscriber, you're out of luck!
By
Elena Cavender
 on 
The Snapchat logo on a gold background surrounded by chat bubbles.
Users are clamoring to disable My AI on Snapchat, but only Snapchat+ users have that privilege. Credit: Mashable / Bob Al-Greene

Bad news: If you aren't a Snapchat+ subscriber, you can't remove My AI from your Chat feed.

Snapchat announced My AI's global rollout Wednesday (April 19) and users are already fed up with its placement at the top of their Chat feeds. Initially exclusive to Snapchat+ subscribers, now you have to subscribe (for a $3.99 per month fee) to get rid of My AI.

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The feature appears in users' Chat feeds with a customizable Bitmoji avatar and runs on OpenAI's GPT technology. My AI responds to your messages like a friend. You can also ask it for recommendations for Lenses to use, or places to visit and send it a Snap and receive a reply in chat. But many Snapchatters want their actual friends at the top of their Chat feeds, instead of My AI.

If you're a Snapchat+ subscriber, here are the two ways you can unpin it.

How to remove Snapchat's My AI from your Chat feed:

Total Time
  • 1 min
What You Need
  • Snapchat

Step 1: Open Snapchat

Step 2: Navigate to the Chat screen by swiping left from the Camera screen

Step 3: Hold down "My AI"

Step 4: Select "Chat Settings"

Step 5: Tap "Clear from Chat Feed"

Alternatively, you can try this:

  1. Open Snapchat

  2. Tap your Bitmoji in the upper lefthand corner

  3. Select the settings icon in the upper righthand corner

  4. Scroll down to "Privacy Controls"

  5. Select "Clear Data"

  6. Tap "Clear Conversations"

  7. Select the "X" next to "My AI" to remove it from your Chat Feed

Topics Snapchat

Mashable Image
Elena Cavender

Elena is a tech reporter and the resident Gen Z expert at Mashable. She covers TikTok and digital trends. She recently graduated from UC Berkeley with a BA in American History. Email her at [email protected] or follow her @ecaviar_.


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