Please leave any feedback orFeedback and questions about these processes are on this other post.
This post lists two process by which formal complaints against moderators are handled by the Community Management Team.
The Moderator Action Review Process is a process for allowing a team of moderators to remove one of their own. This process is for those rare situations where communication with one member has completely broken down and the team as a whole feels they cannot continue to work together.
The Moderator Conduct Review Process is a process by which complaints against a moderator's conduct can be raised. This process is for when there's reason to believe the Code of Conduct or moderator agreement have been broken, or if a moderator's privileges need to be immediately revoked in an emergency (e.g. if their account appears to be compromised).
In addition, there also exists a third process for removing moderators who have been inactive in moderating their sites. This process is for when a moderator hasn't performed a moderator action in several months, in order to ensure that only those who actually use the moderator tools have access.