Of course they do.

But not only they didn't, they also positively violated them.

Now, I'm afraid they're gonna have to answer in court for this. And not by lack of trying (and incredible patience) from the victim's part to resolve this in a friendly manner.

Just figured I'd add this answer here for you since if you're genuinely expecting an official, satisfactory response from the company, everything seems to indicate you won't get it.

Of course they do.

But not only they didn't, they also positively violated them.

Now, I'm afraid they're gonna have to answer in court for this. And not by lack of trying (and incredible patience) from the victim's part to resolve this in a friendly manner.

Just figured I'd add this answer here for you since if you're genuinely expecting an official, satisfactory response from the company, everything seems to indicate you won't be getting it anytime soon.