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    "I hope that the existing feedback, too, won't remain unheard." ty, +1, whatever. ;^) Lots of manager speak in that OP imo. This missed a great chance to say, "I read [this existing thread Y] and plan to do X about Y to effect Z. Hold me accountable if Z isn't achieved," & to do that for many iterations of XYZ. Instead we get a non-specific apology & lots of [again, pretty non-specific] management speak about goals & initiatives going forward. Learn and address your past directly or you're doomed to repeat it. Aka, "Indistinct word vomit about future rainbows & bunnies isn't progress" Commented Feb 19, 2020 at 18:24