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    "I find it a bit off that "responding to the community and mods" requires a standards [sic] process" - I believe the idea is that, before now (at least in the recent-ish past), their responses to and participation in meta and other feedback channels has been inconsistent at best... And thus, "standardizing" the process effectively means "figuring out a process that ensures we [SE Inc.] are regularly reading and responding to Meta posts and moderators' questions". That's just my interpretation, though. Commented Feb 19, 2020 at 21:40
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    Also: "I'm not sure why you need to send them a survey, almost all of them left feedback in a "why I'm resigning" post." - I think many mods that have resigned, whether recently or further back, do not fully share their thoughts publicly when they resign, either for personal reasons or to avoid drama (or some other reason) - and also because some of that may relate to things that occurred in private channels (e.g. the TL and the Stack Mods team). SE reaching out privately to them for feedback is important too. This also applies going forward, not just to mods who resigned in the past. Commented Feb 19, 2020 at 21:42
  • (Of course, words may differ from actions, but I'm just clarifying what I think Teresa is trying to say. It remains to be seen whether SE Inc. will follow through. Sorry for the multiple comment notifications :P ) Commented Feb 19, 2020 at 21:44
  • @V2Blast I can understand the use of the survey for future events on moderation resignation, but there is a bit to be gleaned from the various metas where that information is posted as well, I think your interpretation is probably correct on feedback standards BUT much like moving from "be nice" to complicated documents, "just answer questions on meta" needs several reams of paper now Commented Feb 19, 2020 at 21:46
  • I of course hope they follow through, and no worries =D Commented Feb 19, 2020 at 21:47
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    @V2Blast You are on point. It is a commitment to how much we will respond and how regularly with some details on how we will ensure we meet our commitments. Commented Feb 20, 2020 at 0:11
  • @TeresaDietrich that's good to know, thanks for communicating that with us! Commented Feb 20, 2020 at 15:50