And when we didn't do something that you feel we probably should have done, it's important to give our rationale in a manner that's not dismissive. And sometimes that might mean saying scary for-profit words like "More exposure to [thing] is a big priority for us right now, so we really can't move it". We can't always be specific, but vaguely non-dismissive is much better than coming off as rude.
We'll do a better job of just outright saying "I think I lost total track of what we're trying to achieve here, can you please tell me in a sentence or two what you what you want me to take back to the team?" Sometimes that can be just enough pause to keep things from getting too hot.