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Posted a reply to New paid account – extra features?, on the site WordPress.org Forums:
Hello @henkbatelaan , CleanTalk does not have a free / premium feature split. Anti-Spam works… -
Posted a reply to error 429 – too many requests for legit users, on the site WordPress.org Forums:
Hello @embrasurespace Thanks for the update — if anything else comes up, feel free to… -
Posted a reply to Billing, on the site WordPress.org Forums:
Hello @hjatyre Please contact our billing team via the support ticket system:https://cleantalk.org/my/support/open -
Posted a reply to CRITICAL ERROR, on the site WordPress.org Forums:
Hello @inredoxdr Thanks for confirming it works. We do our best to provide the best… -
Posted a reply to The best spam filter since Mollom, on the site WordPress.org Forums:
Hello @darrenoh Thank you very much for your feedback — we really appreciate it! We’re… -
Posted a reply to receiving error while order payment, on the site WordPress.org Forums:
Hello @musnebi Thank you for your message — we understand how critical this is if… -
Posted a reply to Users are Getting Spam Error, on the site WordPress.org Forums:
Hello @lbrashear We detected that you are using the SG Optimizer caching plugin. Please check… -
Posted a reply to Blocking countries not 100% working & firewall test failed, on the site WordPress.org Forums:
Hello @sabineboogaard1985, We’re glad to hear everything is working correctly now. If you notice any… -
Posted a reply to Gravity SMTP Failing, on the site WordPress.org Forums:
Hello @engineroom To investigate this properly, please open a private ticket in our Ticket System… -
Posted a reply to Change address to login script not working, on the site WordPress.org Forums:
Hello @lizeshakya We’re glad to hear the issue is resolved. If anything else comes up… -
Posted a reply to Encoding Contact Data, on the site WordPress.org Forums:
Hello @decmena We checked the page and everything looks correct on our side — email… -
Posted a reply to How to cancel my payment (due on 20th January), on the site WordPress.org Forums:
Hello @andynick , You can disable auto-payments at any time from the “Licenses & billing”… -
Posted a reply to The plugin causes a custom jQuery ajax fail by no reason sometimes, on the site WordPress.org Forums:
Hello @oborvanec Thank you for the update. We have seen ticket #52409 and have already… -
Posted a reply to Blocking countries not 100% working & firewall test failed, on the site WordPress.org Forums:
Hello @sabineboogaard1985 Thank you for your patience! We have investigated the issue you reported and… -
Posted a reply to The plugin causes a custom jQuery ajax fail by no reason sometimes, on the site WordPress.org Forums:
Hello @oborvanec Thank you for your detailed report — sorry for the inconvenience this causes.… -
Posted a reply to Cleantalk disrupting featured images in posts loop, on the site WordPress.org Forums:
Hello @a0394 Thanks for your request! Please contact us through our private Ticket System:https://cleantalk.org/my/support/open -
Posted a reply to CAPTCHA for PHPBB3 login page ?, on the site WordPress.org Forums:
Hello @exxos21 Thank you for your enquiry! Could you please send us 1–3 IDs of… -
Posted a reply to ordini bloccati su persone reali , come evitare che capitano questi problemi ?, on the site WordPress.org Forums:
Hello @etneebrand Thank you. The issue arises due to the caching of our plugin data… -
Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] provide blocking pages with correct statuses, on the site WordPress.org Forums:
Hello @hirejordansmith Thank you for your patience — everything looks correct now. 403 is not… -
Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] Blocking countries not 100% working & firewall test failed, on the site WordPress.org Forums:
Hello @sabineboogaard1985 Thank you for your request! We’ve reviewed your logs and can confirm that… -
Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Javascript error, on the site WordPress.org Forums:
Hello @little_bird We do our best to keep all spam away. Please feel free to… -
Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] provide blocking pages with correct statuses, on the site WordPress.org Forums:
Hello @hirejordansmith Thank you for the clarification and for the screenshot. We’ll review the details… -
Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Renewal Payment, on the site WordPress.org Forums:
Hello @xpress1234, We have found your profile and reviewed your payment history in detail. You… -
Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Email blur not working, on the site WordPress.org Forums:
Hello @maddogprod We’ve just rechecked the Email Encoder on our side in multiple browsers (including… -
Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] Cleantalk Security Error, on the site WordPress.org Forums:
Hello @wphelpstuff Both errors indicate that the Security Firewall and Malware Scanner received unexpected or… -
Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Canadian Customers on Woo, on the site WordPress.org Forums:
Hello @nerdnestmedia The issue is caused by caching of our plugin data on your website.… -
Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Cleantalk blocking genuine users and orders, on the site WordPress.org Forums:
Hello @barbeluk1 The issue occurs because some of the CleanTalk Anti-Spam data on your website… -
Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Cleantalk blocks repeat users when ordering, on the site WordPress.org Forums:
Hello @golfball-uhu The issue occurs because some of the CleanTalk Anti-Spam data on your website… -
Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] new Error, on the site WordPress.org Forums:
Hello @mari-lyn Thank you for the update. If you still see new warnings in the… -
Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] CleanTalk Safe Firewall cron degrading live traffic, on the site WordPress.org Forums:
Hello @tomscottjsh Thank you very much for your detailed report — this is extremely helpful.… -
Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Increased number of “Blocked Hacking Attempts” emails from CleanTalk, on the site WordPress.org Forums:
Hello @sllake That’s great to hear! We do our best to provide the best anti-spam… -
Posted a reply to [NSFW] Conflict between anti-spam plugin and my WordPress site, on the site WordPress.org Forums:
Hello @treizedepique , Thank you for your message! I’m sorry to hear the plugin is… -
Posted a reply to Blocking IPs, on the site WordPress.org Forums:
Hello @dokun, Thank you for your report! Could you please mark these Apple Private Relay… -
Posted a reply to Skipped order numbers, on the site WordPress.org Forums:
Hello @kds26 , Thank you for your message. Skipped order numbers in WooCommerce are normal… -
Posted a reply to LifterLMS registrations not being screened, on the site WordPress.org Forums:
Hello @knittingtheweb, Thank you for your patience and understanding! We’ll keep you updated along the… -
Posted a reply to Problem with page cache, on the site WordPress.org Forums:
Hello @prmyapps, We haven’t had widespread reports of page cache issues, but to be sure,… -
Posted a reply to Request to Whitelist a Blocked IP Address, on the site WordPress.org Forums:
Hello @innolife Thank you for your message. To allow this customer’s IP 99.246.70.207, please add… -
Posted a reply to Plug in blocks legitimate submissions, on the site WordPress.org Forums:
Hello @aprilpastis , Thank you for the detailed report! I’m sorry for the trouble with… -
Posted a reply to Cleantalk Plugin Blocking Legitimate Happy Forms Submissions, on the site WordPress.org Forums:
Hello @aprilpastis , Thank you for the detailed report! I’m sorry for the trouble with… -
Posted a reply to worked for 1 week, on the site WordPress.org Forums:
Hello @hotadsqueenstown Thank you for your message! I’m sorry the protection stopped working after the… -
Posted a reply to PHP Warning, on the site WordPress.org Forums:
Hello @leorwalker Thank you for your report! To look into this closely and provide a… -
Posted a reply to getting this error message on homepage., on the site WordPress.org Forums:
Hello @ronakl We haven’t heard back from you in a few days, so I’m going… -
Posted a reply to Секрктный код, on the site WordPress.org Forums:
Hello @oleg166 We haven’t heard back from you in a few days, so I’m going… -
Posted a reply to Error Message, on the site WordPress.org Forums:
Hello @stevehale We haven’t heard back from you in a few days, so I’m going… -
Posted a reply to Error message after recent update, on the site WordPress.org Forums:
Hello @helpduck and @earl_d! We haven’t heard back from you in a few days, so… -
Posted a reply to more spam on lead form, on the site WordPress.org Forums:
Hello @ladezign We haven’t heard back from you in a few days, so I’m going… -
Posted a reply to White Label Settings, on the site WordPress.org Forums:
Hello @hollywood7777 We haven’t heard back from you in a few days, so I’m going… -
Posted a reply to forbidden anti spam by cleantalk, on the site WordPress.org Forums:
Hello @wpcol We haven’t heard back from you in a few days, so I’m going… -
Posted a reply to False Positive Increase, on the site WordPress.org Forums:
Hello @consultant1027 We haven’t heard back from you in a few days, so I’m going… -
Posted a reply to Constant false positives, on the site WordPress.org Forums:
Hello @flexnds We haven’t heard back from you in a few days, so I’m going…