Profiles

  • Member Since: October 29th, 2024
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  • Posted a reply to New paid account – extra features?, on the site WordPress.org Forums:
    Hello @henkbatelaan , CleanTalk does not have a free / premium feature split. Anti-Spam works…

  • Posted a reply to error 429 – too many requests for legit users, on the site WordPress.org Forums:
    Hello @embrasurespace Thanks for the update — if anything else comes up, feel free to…

  • Posted a reply to Billing, on the site WordPress.org Forums:
    Hello @hjatyre Please contact our billing team via the support ticket system:https://cleantalk.org/my/support/open

  • Posted a reply to CRITICAL ERROR, on the site WordPress.org Forums:
    Hello @inredoxdr Thanks for confirming it works. We do our best to provide the best…

  • Posted a reply to The best spam filter since Mollom, on the site WordPress.org Forums:
    Hello @darrenoh Thank you very much for your feedback — we really appreciate it! We’re…

  • Posted a reply to receiving error while order payment, on the site WordPress.org Forums:
    Hello @musnebi Thank you for your message — we understand how critical this is if…

  • Posted a reply to Users are Getting Spam Error, on the site WordPress.org Forums:
    Hello @lbrashear We detected that you are using the SG Optimizer caching plugin. Please check…

  • Posted a reply to Blocking countries not 100% working & firewall test failed, on the site WordPress.org Forums:
    Hello @sabineboogaard1985, We’re glad to hear everything is working correctly now. If you notice any…

  • Posted a reply to Gravity SMTP Failing, on the site WordPress.org Forums:
    Hello @engineroom To investigate this properly, please open a private ticket in our Ticket System…

  • Posted a reply to Change address to login script not working, on the site WordPress.org Forums:
    Hello @lizeshakya We’re glad to hear the issue is resolved. If anything else comes up…

  • Posted a reply to Encoding Contact Data, on the site WordPress.org Forums:
    Hello @decmena We checked the page and everything looks correct on our side — email…

  • Posted a reply to How to cancel my payment (due on 20th January), on the site WordPress.org Forums:
    Hello @andynick , You can disable auto-payments at any time from the “Licenses & billing”…

  • Posted a reply to The plugin causes a custom jQuery ajax fail by no reason sometimes, on the site WordPress.org Forums:
    Hello @oborvanec Thank you for the update. We have seen ticket #52409 and have already…

  • Posted a reply to Blocking countries not 100% working & firewall test failed, on the site WordPress.org Forums:
    Hello @sabineboogaard1985 Thank you for your patience! We have investigated the issue you reported and…

  • Posted a reply to The plugin causes a custom jQuery ajax fail by no reason sometimes, on the site WordPress.org Forums:
    Hello @oborvanec Thank you for your detailed report — sorry for the inconvenience this causes.…

  • Posted a reply to Cleantalk disrupting featured images in posts loop, on the site WordPress.org Forums:
    Hello @a0394 Thanks for your request! Please contact us through our private Ticket System:https://cleantalk.org/my/support/open

  • Posted a reply to CAPTCHA for PHPBB3 login page ?, on the site WordPress.org Forums:
    Hello @exxos21 Thank you for your enquiry! Could you please send us 1–3 IDs of…

  • Posted a reply to ordini bloccati su persone reali , come evitare che capitano questi problemi ?, on the site WordPress.org Forums:
    Hello @etneebrand Thank you. The issue arises due to the caching of our plugin data…

  • Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] provide blocking pages with correct statuses, on the site WordPress.org Forums:
    Hello @hirejordansmith Thank you for your patience — everything looks correct now. 403 is not…

  • Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] Blocking countries not 100% working & firewall test failed, on the site WordPress.org Forums:
    Hello @sabineboogaard1985 Thank you for your request! We’ve reviewed your logs and can confirm that…

  • Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Javascript error, on the site WordPress.org Forums:
    Hello @little_bird We do our best to keep all spam away. Please feel free to…

  • Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] provide blocking pages with correct statuses, on the site WordPress.org Forums:
    Hello @hirejordansmith Thank you for the clarification and for the screenshot. We’ll review the details…

  • Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Renewal Payment, on the site WordPress.org Forums:
    Hello @xpress1234, We have found your profile and reviewed your payment history in detail. You…

  • Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Email blur not working, on the site WordPress.org Forums:
    Hello @maddogprod We’ve just rechecked the Email Encoder on our side in multiple browsers (including…

  • Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] Cleantalk Security Error, on the site WordPress.org Forums:
    Hello @wphelpstuff Both errors indicate that the Security Firewall and Malware Scanner received unexpected or…

  • Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Canadian Customers on Woo, on the site WordPress.org Forums:
    Hello @nerdnestmedia The issue is caused by caching of our plugin data on your website.…

  • Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Cleantalk blocking genuine users and orders, on the site WordPress.org Forums:
    Hello @barbeluk1 The issue occurs because some of the CleanTalk Anti-Spam data on your website…

  • Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Cleantalk blocks repeat users when ordering, on the site WordPress.org Forums:
    Hello @golfball-uhu The issue occurs because some of the CleanTalk Anti-Spam data on your website…

  • Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] new Error, on the site WordPress.org Forums:
    Hello @mari-lyn Thank you for the update. If you still see new warnings in the…

  • Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] CleanTalk Safe Firewall cron degrading live traffic, on the site WordPress.org Forums:
    Hello @tomscottjsh Thank you very much for your detailed report — this is extremely helpful.…

  • Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Increased number of “Blocked Hacking Attempts” emails from CleanTalk, on the site WordPress.org Forums:
    Hello @sllake That’s great to hear! We do our best to provide the best anti-spam…

  • Posted a reply to [NSFW] Conflict between anti-spam plugin and my WordPress site, on the site WordPress.org Forums:
    Hello @treizedepique , Thank you for your message! I’m sorry to hear the plugin is…

  • Posted a reply to Blocking IPs, on the site WordPress.org Forums:
    Hello @dokun, Thank you for your report! Could you please mark these Apple Private Relay…

  • Posted a reply to Skipped order numbers, on the site WordPress.org Forums:
    Hello @kds26 , Thank you for your message. Skipped order numbers in WooCommerce are normal…

  • Posted a reply to LifterLMS registrations not being screened, on the site WordPress.org Forums:
    Hello @knittingtheweb, Thank you for your patience and understanding! We’ll keep you updated along the…

  • Posted a reply to Problem with page cache, on the site WordPress.org Forums:
    Hello @prmyapps, We haven’t had widespread reports of page cache issues, but to be sure,…

  • Posted a reply to Request to Whitelist a Blocked IP Address, on the site WordPress.org Forums:
    Hello @innolife Thank you for your message. To allow this customer’s IP 99.246.70.207, please add…

  • Posted a reply to Plug in blocks legitimate submissions, on the site WordPress.org Forums:
    Hello @aprilpastis , Thank you for the detailed report! I’m sorry for the trouble with…

  • Posted a reply to Cleantalk Plugin Blocking Legitimate Happy Forms Submissions, on the site WordPress.org Forums:
    Hello @aprilpastis , Thank you for the detailed report! I’m sorry for the trouble with…

  • Posted a reply to worked for 1 week, on the site WordPress.org Forums:
    Hello @hotadsqueenstown Thank you for your message! I’m sorry the protection stopped working after the…

  • Posted a reply to PHP Warning, on the site WordPress.org Forums:
    Hello @leorwalker Thank you for your report! To look into this closely and provide a…

  • Posted a reply to getting this error message on homepage., on the site WordPress.org Forums:
    Hello @ronakl We haven’t heard back from you in a few days, so I’m going…

  • Posted a reply to Секрктный код, on the site WordPress.org Forums:
    Hello @oleg166 We haven’t heard back from you in a few days, so I’m going…

  • Posted a reply to Error Message, on the site WordPress.org Forums:
    Hello @stevehale We haven’t heard back from you in a few days, so I’m going…

  • Posted a reply to Error message after recent update, on the site WordPress.org Forums:
    Hello @helpduck and @earl_d! We haven’t heard back from you in a few days, so…

  • Posted a reply to more spam on lead form, on the site WordPress.org Forums:
    Hello @ladezign We haven’t heard back from you in a few days, so I’m going…

  • Posted a reply to White Label Settings, on the site WordPress.org Forums:
    Hello @hollywood7777 We haven’t heard back from you in a few days, so I’m going…

  • Posted a reply to forbidden anti spam by cleantalk, on the site WordPress.org Forums:
    Hello @wpcol We haven’t heard back from you in a few days, so I’m going…

  • Posted a reply to False Positive Increase, on the site WordPress.org Forums:
    Hello @consultant1027 We haven’t heard back from you in a few days, so I’m going…

  • Posted a reply to Constant false positives, on the site WordPress.org Forums:
    Hello @flexnds We haven’t heard back from you in a few days, so I’m going…