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We've gotyour back.
Stuck mid-plan or mid-sync? Most questions are answered below — for everything else, a human reads every message.
Devices & sync
Garmin, Apple Watch, Wear OS, Strava, Fitbit or Polar connections and missing runs.
Supported devices →01 / Contact
Talk to a person
Fill in the form and a member of the team — not a bot — will reply, usually within one working day. Add your device and watch model for sync issues; it saves a round trip.
