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    "Sorry that you forget your password every 3 hours..." -- Best argument for at-will employment I've ever heard. Commented Jan 17, 2014 at 17:15
  • everyone does this, "I don't know what to do, I will call someone who does." we don't try to figure it out first, we don't have time for that, we don't have time to do a quick search on google about the issue we have, what we may have done to cause it. Commented Jan 17, 2014 at 21:26
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    @Malachi: Yes. But most people will learn to fix often recurring problem themselves if the knowledgeable person tells them how, because they don't have to wait for somebody each time. Commented Jan 18, 2014 at 11:06
  • Hey, No, they are unfortunately accounting staff who just walk over and hit the power button =o) I could wish I had more IT staff around here... Commented Jan 23, 2014 at 10:10