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History (Last 7 days)

Multiple Features UnavailablePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Fields, Hierarchy


Locations

All Regions




March 31, 2026 6:34PM PDT
April 1, 2026 1:34AM UTC
RESOLVED

The issue impacting Workspace features across web, desktop, and mobile has been resolved, and our monitoring shows full operational stability. We are coordinating with our third-party vendor to determine the root cause and will share a detailed analysis in the coming days. Thank you for your patience, and we apologize for any disruption this may have caused.

March 31, 2026 5:07PM PDT
April 1, 2026 12:07AM UTC
MONITORING

We have worked with our third-party vendor to mitigate the issue leading to missing Workspace features in our web, desktop, and mobile applications. Functionality should be restored at this point. We will continue monitoring to ensure the issue is fully resolved.

March 31, 2026 12:30PM PDT
March 31, 2026 7:30PM UTC
IDENTIFIED

After receiving new reports, we are investigating additional cases of certain Workspace features across our web, desktop, and mobile applications not appearing as expected. This issue has been identified as originating from a third-party vendor, and we are actively working with their team toward a resolution. We’ll continue to provide updates until we return to a monitoring status.

March 31, 2026 8:24AM PDT
March 31, 2026 3:24PM UTC
MONITORING

We have mitigated the issue leading to missing Workspace features in our web, desktop, and mobile applications. We will continue monitoring to ensure the issue is fully resolved.

March 31, 2026 7:30AM PDT
March 31, 2026 2:30PM UTC
INVESTIGATING

We're investigating reports of missing Workspace features in our web and desktop applications. We’ll have frequent updates until we have a monitoring status.

Description

When: March 27, 2026, 1:00 PM to March, 28, 8:00 AM UTC Where: AP Southeast, EU, and US regions Service impact: Chat comments We will perform scheduled maintenance to upgrade the database supporting Chat comments. No significant downtime is expected; however, during the cutover there may be a brief interruption that could cause temporary delays or unavailability of Chat comments. If you experience issues during or after the maintenance window, please contact Support and include the approximate time of impact and any relevant error details.


Components

Chat


Locations

Multiple Regions


Schedule

March 27, 2026 5:00AM - March 28, 2026 12:00AM PDT
March 27, 2026 12:00PM - March 28, 2026 7:00AM UTC



March 28, 2026 12:00AM PDT
March 28, 2026 7:00AM UTC
UPDATE

Our planned maintenance has been completed. If you experience issues please contact Support and include the approximate time of impact and any relevant error details. Thank you for your patience.

March 27, 2026 5:00AM PDT
March 27, 2026 12:00PM UTC
UPDATE

Scheduled maintenance to upgrade the database supporting Chat comments has begun. No significant downtime is expected; however, during the cutover there may be a brief interruption that could cause temporary delays or unavailability of Chat comments.