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Steve B
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I'm working with W10 and W11 latest version.

I have in my network a NAS server which shares disk trough an anonymous SMB share (SMB v2 I guess)

Everything was working perfectly until I joined the computer to a Azure Active Directory domain.

Initially, when the computer was out of the domain (logged in using a Microsoft account), I was able to access the share using \\mynas\someshare directly in the file explorer.

After the computer has been joined to the domain (now logging in using a Microsoft 365 account), I cannot access the share anymore.

When I try to connect, windows asks for credentials. Since the share is anonymous, it shouldn't. Dismissing the credentials, or typing my actual credentials always fails (nothing happens).

In the event viewer, I can see this message:

Smb2DiagReasonISC.

Erreur : Le système ne parvient pas à contacter un contrôleur de domaine pour traiter la demande d’authentification. Recommencez ultérieurement.

État de sécurité : 0xC0000388
Nom de l’utilisateur : 
ID d’ouverture de session : 0x1DB1539F
Nom du serveur : \mynas
Nom du principal : cifs/mynas

In english : Error: The system is unable tocannot contact a domain controller to processservice the authentication request. Please try again later.

The NAS server is out of the domain, (actually a feature of the ISP modem where I can plug hard disk).

How to solve that?

What I tried:

Still not working.

If I log in using a local account, there's no issue to connect to the server.

I'm working with W10 and W11 latest version.

I have in my network a NAS server which shares disk trough an anonymous SMB share (SMB v2 I guess)

Everything was working perfectly until I joined the computer to a Azure Active Directory domain.

Initially, when the computer was out of the domain (logged in using a Microsoft account), I was able to access the share using \\mynas\someshare directly in the file explorer.

After the computer has been joined to the domain (now logging in using a Microsoft 365 account), I cannot access the share anymore.

When I try to connect, windows asks for credentials. Since the share is anonymous, it shouldn't. Dismissing the credentials, or typing my actual credentials always fails (nothing happens).

In the event viewer, I can see this message:

Smb2DiagReasonISC.

Erreur : Le système ne parvient pas à contacter un contrôleur de domaine pour traiter la demande d’authentification. Recommencez ultérieurement.

État de sécurité : 0xC0000388
Nom de l’utilisateur : 
ID d’ouverture de session : 0x1DB1539F
Nom du serveur : \mynas
Nom du principal : cifs/mynas

In english : Error: The system is unable to contact a domain controller to process the authentication request. Please try again later.

The NAS server is out of the domain, (actually a feature of the ISP modem where I can plug hard disk).

How to solve that?

What I tried:

Still not working

I'm working with W10 and W11 latest version.

I have in my network a NAS server which shares disk trough an anonymous SMB share (SMB v2 I guess)

Everything was working perfectly until I joined the computer to a Azure Active Directory domain.

Initially, when the computer was out of the domain (logged in using a Microsoft account), I was able to access the share using \\mynas\someshare directly in the file explorer.

After the computer has been joined to the domain (now logging in using a Microsoft 365 account), I cannot access the share anymore.

When I try to connect, windows asks for credentials. Since the share is anonymous, it shouldn't. Dismissing the credentials, or typing my actual credentials always fails (nothing happens).

In the event viewer, I can see this message:

Smb2DiagReasonISC.

Erreur : Le système ne parvient pas à contacter un contrôleur de domaine pour traiter la demande d’authentification. Recommencez ultérieurement.

État de sécurité : 0xC0000388
Nom de l’utilisateur : 
ID d’ouverture de session : 0x1DB1539F
Nom du serveur : \mynas
Nom du principal : cifs/mynas

In english : The system cannot contact a domain controller to service the authentication request. Please try again later.

The NAS server is out of the domain, (actually a feature of the ISP modem where I can plug hard disk).

How to solve that?

What I tried:

Still not working.

If I log in using a local account, there's no issue to connect to the server.

Source Link
Steve B
  • 2.3k
  • 9
  • 33
  • 42

Can't access an anonymous network share since I joined a computer to a domain

I'm working with W10 and W11 latest version.

I have in my network a NAS server which shares disk trough an anonymous SMB share (SMB v2 I guess)

Everything was working perfectly until I joined the computer to a Azure Active Directory domain.

Initially, when the computer was out of the domain (logged in using a Microsoft account), I was able to access the share using \\mynas\someshare directly in the file explorer.

After the computer has been joined to the domain (now logging in using a Microsoft 365 account), I cannot access the share anymore.

When I try to connect, windows asks for credentials. Since the share is anonymous, it shouldn't. Dismissing the credentials, or typing my actual credentials always fails (nothing happens).

In the event viewer, I can see this message:

Smb2DiagReasonISC.

Erreur : Le système ne parvient pas à contacter un contrôleur de domaine pour traiter la demande d’authentification. Recommencez ultérieurement.

État de sécurité : 0xC0000388
Nom de l’utilisateur : 
ID d’ouverture de session : 0x1DB1539F
Nom du serveur : \mynas
Nom du principal : cifs/mynas

In english : Error: The system is unable to contact a domain controller to process the authentication request. Please try again later.

The NAS server is out of the domain, (actually a feature of the ISP modem where I can plug hard disk).

How to solve that?

What I tried:

Still not working