Timeline for Possible reimbursement for missed connection due to gate change
Current License: CC BY-SA 3.0
17 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Sep 5, 2014 at 3:20 | vote | accept | user16422 | ||
| S Sep 4, 2014 at 14:15 | history | bounty ended | Mark Mayo | ||
| S Sep 4, 2014 at 14:15 | history | notice removed | Mark Mayo | ||
| Sep 4, 2014 at 1:48 | answer | added | adhg | timeline score: 11 | |
| S Aug 29, 2014 at 13:12 | history | bounty started | Mark Mayo | ||
| S Aug 29, 2014 at 13:12 | history | notice added | Mark Mayo | Draw attention | |
| Aug 11, 2014 at 16:29 | history | tweeted | twitter.com/#!/StackTravel/status/498868836268253184 | ||
| Aug 11, 2014 at 8:38 | comment | added | Relaxed | Do you mean the monitors listing all flights and the corresponding gates or some other monitors (e.g. monitors above the gate's desk showing the next flight at this gate)? | |
| Aug 11, 2014 at 8:37 | comment | added | Relaxed | The gate not being displayed correctly on the monitors would be concerning but do note that it seems relatively standard for gate changes to be announced through the terminal's speaker system with some pre-recorded message. Usually, nobody shows up to make a specific announcement or approach waiting passengers individually. | |
| Aug 11, 2014 at 8:11 | comment | added | TheMathemagician | I find it difficult to accept a plane could take off from Frankfurt airport without its gate being displayed. When you say there was no gate information was your flight listed? Was it listed with the wrong gate? I'm sorry you were initially sent to the wrong gate but some aspects of this just do not add up. | |
| Aug 11, 2014 at 4:02 | comment | added | user16422 | I'm looking at lufthansa.com and there doesn't seem to be a good place to ask for a reimbursement. Any suggestions? | |
| Aug 11, 2014 at 2:53 | comment | added | Itai | It's up to the airline but I suspect most will reimburse you after you file all the paperwork. Something similar happened to me when my plane was delayed 3 hours. We went to eat at the airport restaurant and when we came back 75 mins later, the plane had left! We were treated to a night of hotel and meals by the airline, so that we could get the next flight to our destination. | |
| Aug 11, 2014 at 2:31 | history | edited | hippietrail |
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| Aug 11, 2014 at 2:28 | comment | added | SpaceDog | Ah, I understand, I'd definitely get each others contact info if you can't get this resolved in the airport. I don't know if you have a case for a refund, but if you make your case politely they may decide to refund you anyway. Good luck with it. | |
| Aug 11, 2014 at 2:18 | comment | added | user16422 | Yes, we all are at the airport now, this has happened only a few hours ago. We will definitely voice our concerns as a group. | |
| Aug 11, 2014 at 2:13 | comment | added | SpaceDog | It's probably going to come down to you said/they said -- are you still in contact with the other passengers that missed the flight. If you can put your stories together that might help. It's an interesting question I hope someone has a definitive answer. | |
| Aug 11, 2014 at 2:05 | history | asked | user16422 | CC BY-SA 3.0 |