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Experienced Leader and SME with a demonstrated history of working in the financial…
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Prevent Fraud Before It Happens
Prevent Fraud Before It Happens
I'm Sharing my recent blog on getting ahead of fraud!! - Please share your thoughts on what works well and where we…
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Andy Renshaw reposted thisAndy Renshaw reposted thisBREAKING: 19 banks just pooled £50M to build a payment network that bypasses Visa and Mastercard in the UK. The working group: Barclays, HSBC, Lloyds, NatWest, JPMorgan Chase, Citi, PayPal, Nationwide, and Wise - they are calling it UK Payments Delivery Co. The £50M is meant to fund it through 2028. This is the third signal in a year that card networks are under siege: → Capital One bought Discover to own a network → JPMorgan, Bank of America, Wells Fargo, and PNC were reportedly exploring Fiserv's debit network → Now 19 banks are building one from scratch The economics are straightforward - banks already hold the money. Why can't they just move it to the merchant at the time of the transaction, and skip the network fee entirely? That's the same question we asked building Percents. If your goal is to be the next Visa or Mastercard, there's a huge journey, but the rail is step one. Here's what the rail-builders are underestimating: owning the rail doesn't change who funds the reward. A bank that builds its own payment network still needs to give cardholders a reason to use it. Today that reason is interchange-funded cashback and points. A new rail changes whose network fee you pay. It doesn't change who funds the loyalty. The margin shift is one layer up! So, when a merchant funds a reward for a bank's cardholders, the bank earns revenue that doesn't depend on interchange. No regulator can cut what a merchant voluntarily pays for. My prediction: the first bank to prove merchant-funded rewards earn more per active cardholder than interchange will stop building rails and start building merchant relationships.
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Andy Renshaw reposted thisAndy Renshaw reposted thisI asked a team what thinking mode they were in. Nobody could answer. They were 45 minutes into a planning session. Half the room was generating ideas. The other half was evaluating them. Both were frustrated with each other. Neither knew why. This is a pattern I see constantly. Two thinking modes running at once. Nobody naming which one they're in. Divergent thinking expands. Convergent thinking contracts. Both are necessary. Wrong mode, wrong time. That's where teams get stuck. Most teams default to convergent. Organisations reward decisions over exploration. So the divergent phase gets cut short. Then everyone wonders why the ideas feel thin. I see it in product teams, offsites and coaching. When someone names the mode, the room shifts. People stop fighting and start collaborating. One question changes it: "Are we going wide or focusing in right now?" Which mode does your team default to? ♻️ Repost this to help others. And follow Liam Darmody for more. 📧 Free tools and my newsletter for business leaders going AI-native: liamdarmody.com 📌 Build your first AI agent team with The Lean Agent Team: https://lnkd.in/et3iYDXd
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Andy Renshaw reposted thisAndy Renshaw reposted thisEveryone, meet Farol, the newest member of your risk and financial crime prevention team! 🤝🤖 Today, we are introducing our groundbreaking AI Agent, developed to transform fraud analysis and cut investigation times. 👏 Seamlessly integrated into your existing workflows, Farol handles research, uncovers risks, connects investigations and reporting, and helps you manage your ruleset in minutes – all completely conversational. Farol is always-on and there to help. Ask Farol complex questions in your natural, everyday language, and receive solutions with the expertise of an experienced analyst. This way, your team can focus on working smarter and faster on the things that really matter! We are very excited to reveal this latest innovation out of Feedzai, and the technology is powered by our decades of expertise, deep research, and billions of transaction data points. 🌐 Learn more about Farol here, to get started today: https://okt.to/qBhPzO #AgenticAI #FinancialCrimePrevention #AIInnovation
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Andy Renshaw reposted thisAndy Renshaw reposted thisFeedzai Fusion London is just 6 days away! 🚀🇬🇧 We can't wait to open the doors to the financial crime fighters community, including a strong line-up of visionary speakers, partners, analysts, top professionals in cybersecurity, fraud, AML, AI, and finance. We guarantee an incredible event and fully immersive experience at Frameless London, filled with bold ideas, brilliant minds, and of course a keynote that will stay with you for a long time... A few last-minute spots just opened up. Now is your chance to snatch a seat: https://okt.to/sOUnXP See you soon, London! 🙌 #FusionLDN
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Andy Renshaw reposted thisAndy Renshaw reposted thisFinancial crime is coordinated. Your risk management should be too. 🔥 RiskOps Studio, our latest update to your risk management experience, delivers a single entry point across the full risk lifecycle, from strategy to investigation to reporting. Make faster, more consistent, and more confident risk decisions. Get up and running quicker with self-service user setup. Build sophisticated rules with no code. Built-in dashboards give you clear visibility into your strategy’s performance and what to do next. Your risk management really shouldn’t be a headache; it should be seamless. With Feedzai RiskOps Studio, it is! See more in the video 👇 Learn more about RiskOps Studio here: https://lnkd.in/eBKEVcQg
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Andy Renshaw reposted thisAndy Renshaw reposted this11 public speaking strategies most people learn after 100 painful presentations Most people don’t fear public speaking. They fear what might happen while they’re speaking. Forgetting the next point. Losing the audience. Looking nervous. Hearing silence after a joke. So they make the biggest mistake. They try to memorize every word. Great speakers don’t memorize more. They rely on better systems. A 3-second pause. 5 seconds of eye contact. 3 clear points. A story under 2 minutes. An opening practiced 3x more than the rest. Small techniques. Big difference. Because confidence doesn’t always come before you speak. Sometimes, confidence comes from knowing exactly what to do when your nerves show up. You don’t need to become fearless. You need a system that still works when you’re nervous. Save these 11 strategies before your next presentation. Which 1 will you try first?
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Andy Renshaw reposted thisAndy Renshaw reposted thisVendor Spotlight: Feedzai - Fraud Platforms, 2026 Chartis has named Feedzai a Category Leader in the 2026 RiskTech Quadrant® for Fraud Platforms, in recognition of its innovation-led approach to fraud prevention, flexible AI-driven platform architecture, growing influence across enterprise and payment fraud markets and proven fraud detection performance across the globe. 'Feedzai’s Category Leader positioning across our RiskTech Quadrants® for Payment Fraud, Fraud Platforms and Enterprise Fraud reflects the breadth and maturity of its fraud prevention offering, with its strong capabilities in real-time payment fraud detection, AI-driven analytics, low-latency transaction processing and enterprise-scale anti-fraud orchestration,' said Philip Mackenzie, Chartis Research. 'And alongside its continued innovation in areas such as privacy-preserving intelligence sharing, Feedzai’s expanding focus on account-to-account payments and network-level fraud risk further strengthens its position in the evolving fraud landscape.' Read the full spotlight here 👉 https://lnkd.in/eKhYUpND #FraudPlatforms #Feedzai #ChartisResearch #AntiFraudVendor Spotlight: Feedzai - Fraud Platforms, 2026 - Chartis ResearchVendor Spotlight: Feedzai - Fraud Platforms, 2026 - Chartis Research
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Andy Renshaw shared thisI am excited to be speaking at @Money 20/20 in Amsterdam next week! @Feedzai’s mission of keeping the world’s money safe is one close to my heart, so I am looking forward to joining the session “Next Generation Critical National Infrastructure”. With leaders from HSBC and Vocalink, a Mastercard company, we’ll be tackling the financial safety issues of the future, and exploring how we must work together across organizations and industries to remain safe but value adding. It would be great to connect with leaders and peers in fintech, cyber security, policy, startups and beyond.
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Andy Renshaw reposted thisAndy Renshaw reposted thisLanguage follows a predictable script. Financial crime, on the other hand, is a chaotic, constantly moving target. Criminals don’t follow the rules of the law and, when discovered, they invent new strategies. A customer’s “normal” behavior isn’t just hard to guess; it’s being constantly mimicked or manipulated by sophisticated fraudsters. Because transactional data is so noisy, current defenses are forced to catch up against threats that evolve faster than the software meant to stop them. At Feedzai, we're stepping up to the challenge. Say 'hi' to RiskFM: The industry's first Tabular Foundation Model built exactly for risk decisioning across the entire financial crime lifecycle. VP of Product Planning & Strategy, Daniel Holmes, shares all about this breakthrough innovation and how it can help your organization here: https://okt.to/P3miKH #RiskFM #FinancialCrimePrevention #AITransformation
Andy Renshaw commented on a post
11h
As we become more and more digital first in our financial interactions, one of the unintended consequences might be that the burden of protection also falls more and more on the customer. Could cyberfusion be a response to shift the balance?
Andy Renshaw replied to a comment
3mo
this is fantastic
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Andy Renshaw liked thisLess than 2 weeks to go!Andy Renshaw liked thisSydney, are you ready? Fusion on Tour is coming your way! 🇦🇺🚀 We have an incredible line-up of speakers, and today, we're revealing more visionaries you can look forward to hearing from on stage. Giselle Lindley (Cuscal Limited), Jason Gordon (Australian Financial Crimes Exchange), Andrew C. (PwC), Toby Evans (Australian Payments Network (AusPayNet)), Rowan Earle (ANZ), Mallika Sathi (Mastercard), and Dr Brad Pragnell (Emerging Payments Association Asia) will share their industry knowledge, insights, opinions, and predictions at Fusion on Tour Australia. The agenda is packed with keynotes and panel discussions about AI, the future of banking, the human impact of financial crime, and much, much more. We can't wait! Make sure to secure your seat here: https://okt.to/vERYp2 #FusionOnTourAUS
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Andy Renshaw liked thisAndy Renshaw liked thisSeptember was jam packed with events! Recapping what the Plaid fraud & identity team has been up to: 🌁 Siddarth Raghuvanshi was on a panel at Global Anti-Scam Alliance (GASA) & I got to catch up with my old colleagues 🫶 ⛰️I spoke on a panel with Kelly Canepa and Nikki Chambers at the Entrata Summit on how digital identity verification has evolved 🗽Allison Watson was on a panel at Finovate about managing financial crime risk 🏦 Pedro Sanzovo spoke at the Alloy Banking Summit about fraud detection for the AI driven future 🇺🇸 Madison Soave and Jason Ioannides discussed overcoming the fraud/friction tradeoff with American Banker moderating 🥊 Adam Bieda and Joby George shared how network intelligence revealed an elder fraud case with the About Fraud community What a month! More to look forward to next month 👀
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Andy Renshaw liked thisAndy Renshaw liked thisFrom detection to action with Feedzai. 🤝 🪄 During RSAC eFraud Global Forum Canada, we joined forces with Feedzai to bring fraud leaders together for an evening at Harbour 60 in Toronto. We share a vision for how financial institutions can better fight fraud - combining powerful fraud detection and intelligence with agentic AI that can help turn those signals into real-time investigation, intervention, and action. Thank you to everyone who joined us, and to the RSAC and Feedzai teams for a great evening! Roy Zur Yoav Koren ALON BEN-CHORIN Craig Dean Hugo Ferreira Monica Angel Ina Shpak
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Andy Renshaw liked thisAndy Renshaw liked thisAI: WHAT DO EMEA'S LEADING INSTITUTIONS DO DIFFERENTLY? It was fab to be on a panel last week convened by Feedzai. A few reflections / takeaways from me: Talent: We need brilliant "10x" Engineers, but give me someone smart, hungry, with the right mindset and willingness to learn … I’d want them on my team any day. Some of our ex-Apprentices are the best I’ve seen. Ways of working: I think fixed formality, rigid roadmaps, and ties [😊] are for museums. Agility, innovation, rapid problem solving and trainers dominate my day. Ambition: Vital. We’re the UK’s largest fintech and continuing to invest and grow at real pace. #HelpingBritainProsper
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Andy Renshaw liked thisAndy Renshaw liked thisDon't pick an AI tool and then try to fit into the jobs. Instead, pick the tool based on the job you need to finish. ChatGPT, Gemini, Claude and Perplexity overlap more every month, and the lines keep moving. This comparison by AI For Leaders is a great starting point. 1 → ChatGPT for flexible creation and problem solving. Use it to explore ideas, draft copy or turn source material into a plan. For repeat work, keep related chats, files and instructions together in a Project. 2 → Gemini when your work already lives in Google. It works right inside Docs, Sheets, Slides, Gmail and Drive. Try one handoff, like turning project notes into an update for your team. 3 → Claude for long reading and careful reasoning. Give it long reports, research and technical drafts that need one consistent argument. Ask for the supporting passage with each finding, then check it yourself. 4 → Perplexity for research you can trace back to sources. Open the cited pages, check their dates and confirm each one supports the claim. A citation shows you where the evidence is, so you still need to read it. A great tip is to run the same prompts through two tools. Compare the accuracy, usefulness, and the time spent fixing errors. Start with one real task and a clear measure of success. If you want to create real business value with AI, join our AI executive webinar on Thursday 👉👉: https://lnkd.in/gZEpT5nM Free spots are limited, register right now so you won't miss out. Image credit 🙏 : AI For Leaders
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Andy Renshaw liked thisAndy Renshaw liked thisWe're still all smiles from Feedzai Fusion London 🇬🇧 🙌 The event was buzzing with energy, and our amazing partners were a huge part of that! We would like to extend our sincere gratitude and thanks to all our close partners and sponsors who brought their industry knowledge, bold ideas, and expertise to the event. Our partner networking area was full to the brim during each break, and we are happy for all the connections made! Fusion is a team effort, a philosophy of coming together in pursuit of a shared goal: building a world of safer money. Solid industry partnerships show the way forward, breaking down silos, and connecting the ecosystem across industries. A special thank you to Adam Speakman, Mastercard, Ory Vishkin and Jacobo Hoffman, Amazon Web Services (AWS), Roland Booijen and Mayank Somaiya, Backbase, Gurneen Bedi and Jessica Esteves, CAMS, Matrix USA, Alex West and Gareth Evans, PwC for your contributions at Fusion London. We appreciate the engagement, and look forward to our continued, close collaboration! Do you want to be part of our next Fusion event? Feedzai Fusion is coming to São Paulo in November, and registrations just opened 🇧🇷: https://okt.to/XUc0h6 #FusionLDN
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Andy Renshaw liked thisAndy Renshaw liked thisNobody has ever explained all of Claude to you. But everything you've learned (so far) was level one: Level 1. Install Claude app, even if you never use it. You will use the browser 90% of the time, and that's fine. But the day you need Claude to touch a real folder, you don't want to be downloading, logging in and re-granting permissions while the work waits. Set it up on a slow Tuesday. Use it on a fast one. Level 2. Escalate on failure, not on anticipation. Don't pick the best model "just in case." Start with Sonnet. When it gives you a bad answer, that's your evidence the task is genuinely hard - then move up. You'll discover most of your work never needed the heavy brain, and the 5% that did is now obvious. And when you switch, switch inside the same conversation. Claude keeps the thread. Starting fresh throws away everything you already explained. Level 3. One correct answer = low effort. That's the whole test. "Reformat this table" has one right answer; don't let it think. "Should we price at 40 or 60" has trade-offs - let it think properly. The mistake: turning thinking up on a task that had one right answer. You get a reasoned paragraph explaining why the wrong answer is correct. Level 4. Count your messages before you start. if you've explained the same context twice in two different chats, stop. That's a Project. Set it up once and every future chat starts where you left off. Level 5. Say the output format in your 1st sentence. Not after. Ask for "a one-page Word doc" or "an Excel model" up front and you skip the wall of text entirely. Don't generate 900 words, then ask for a doc, then get the 900 words again with headings. Two prompts wasted, every single time. Level 6. Turn your corrections into instructions. The second time you correct Claude on the same thing, that correction becomes a Skill. "Stop using em dashes." "Always give me the number before the explanation." "Never open with a summary." Correct it twice → write it down once → never say it again. Most people spend a year giving the same three corrections daily. Your first 20 minutes, in order: 1. Install desktop app. 2. No settings is the best. 3. Connect ONE tool - not everything. 4. Make one Project for the work you do weekly. 5. Write 1st Skill from a correction you already gave. Step 5 is the one you'll never do, so I'll make it easy. ✦ My favourite Claude Skills are free on https://lnkd.in/e3gi-mDa - the exact ones I use every day.
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Andy Renshaw liked thisAndy Renshaw liked thisWe often talk about AI implementation in Tech: but how often do we stop to consider the role AI can play in preventing financial crime? 🕵🏾♀️ Earlier this week, I had the opportunity to attend Lisbon AI Week at Feedzai office in Lisbon, for a talk around AI implementation in FinTech. 💻🏦💶💷 A few topics particularly stood out to me: the fast pace at which digital and online banking is evolving, the growing complexity of cybersecurity challenges, and the risks of bias in LLMs. 💬 My main takeaway is that, while we wait for European and national AI regulation to adapt to the global market speed, ➡️ 𝘁𝗵𝗲 𝗺𝗮𝗶𝗻 𝗽𝗹𝗮𝘆𝗲𝗿𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗘𝗨 𝗺𝗮𝗿𝗸𝗲𝘁 𝗺𝘂𝘀𝘁 𝘁𝗮𝗸𝗲 𝗮𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗳𝗼𝗿 𝘁𝗵𝗲𝗶𝗿 𝗰𝗵𝗼𝗶𝗰𝗲𝘀, 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝘇𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗽𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗼𝗻, 𝗳𝗮𝗶𝗿𝗻𝗲𝘀𝘀 𝗮𝗻𝗱 𝘁𝗿𝘂𝘀𝘁. 🔐 As a professional with 4+ yrs in Customer Experience across leading Tech companies, conversations like this are truly a breath of fresh air. 🌬️ They’re a reminder that our work has a real, positive impact 🌟no matter the scale! The question I’ll carry with me as a Service Designer: 𝗵𝗼𝘄 𝗱𝗼 𝘄𝗲 𝗺𝗮𝗸𝗲 𝘀𝘂𝗿𝗲 𝘁𝗵����𝘁 𝘁𝗵𝗲𝘀𝗲 𝗻𝗲𝘄 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 𝗰𝗮𝗻 𝗰𝗼𝗻𝘁𝗶𝗻𝘂𝗲 𝘁𝗼 𝘀𝗲𝗿𝘃𝗲 𝗼𝘂𝗿 𝗽𝗲𝗼𝗽𝗹𝗲❓ Special thanks to João Morais Fernandes from novobanco, Manuel Fonseca Soares from CGD and to Hugo Ferreira for the moderation 📣 Ps. Thanks for stopping by! 👋🏾 I’m a service designer with experience in FinTech between London and Lisbon, currently open for work ☕️🇬🇧🇵🇹 Portfolio: https://lnkd.in/ebjVHeBn 🟣 #servicedesign #fintech #fincrime #AI #CustomerExperience #LisbonAIWeek
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