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How to update the firmware for your Zune device

Article ID:926770
Last Review:December 20, 2006
Revision:3.0

SUMMARY

This article describes how to update the firmware for your Zune device.

MORE INFORMATION

Firmware is embedded software that controls the operation of hardware devices. At first, the firmware is installed at the factory. However, you can upgrade the firmware for a piece of hardware as enhancements become available.

The current version of the Zune firmware is version 1.2 (434). This version adds the following enhancement:
Helps enhance stability and performance.

Additionally, the current version of the firmware includes enhancements from past versions. These enhancements include the following:

Version 1.1 (322)
Enables Zune-to-Zune wireless sharing and enhances performance. By default, the wireless feature is turned on. To turn off the wireless feature, select Settings, select Wireless, and then turn off the wireless feature.
To install the latest Zune firmware, follow these steps:
1. Install the version of the Zune software that was included with your Zune device. For the best device operation, we recommend that you then locate and install any software updates before you update the firmware. To do this, click Options, click Help, and then click Check for Updates.
2.Connect your Zune device to a computer, and then put your Zune device on a stable surface.
Note If the battery in your Zune device is critically low, we recommend that you charge your Zune device before you continue. For more information about how to charge your Zune device, click the following article number to view the article in the Microsoft Knowledge Base:
927348 (http://support.microsoft.com/kb/927348/) How to charge the battery in your Zune device
3.Open the Zune software. You receive a message to update your Zune device. If you do not receive this message, follow these steps:
a. Click Options, point to Sync, point to <device name>, and then click Check for Zune Device Updates.

Check for updates

The Zune software searches the Internet for the latest version of the firmware. If a newer version of the Zune firmware is available, you receive the Update time dialog box. If this is the case, click Next.
Important Do not move or disconnect your Zune device until the update is completed.
Update time
b. As the update continues, you receive the Update in progress dialog box.
Note The update may take several minutes to be completed. During this time, your Zune device may restart several times. Please be patient.
Update in progress (transferring)

Update in progress (waiting)
c. After the update is completed, you receive the Zune update complete dialog box. Depending how your Zune device is configured, click Next to complete the update process and continue to the next step, or click Close to complete the update process.

Update complete (completed with Next option)
4. If you already have the latest version of the Zune firmware installed, you receive the Update your Zune dialog box and a notice that the firmware is up to date. Click Close.

Zune device up to date
If you want, you can manually determine the current version of the firmware that is installed. To do this, follow these steps:
1.On the Home screen on your Zune device, select Settings, and then press the OK button in the center of the Control Pad.
2.Select About, and then press the OK button.
3.Select Zune, and then press the OK button.
The version of the firmware appears together with the build number in parentheses. For example, you may see one of the following versions:
Version 1.0 (193)
Version 1.1 (322)

APPLIES TO
Zune Digital Media Player
Zune software
Keywords: 
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