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  • On Demand! Start transforming your IT organization into a strategic business partner! This webcast will help you: learn how service operations management can leverage efficiencies though task and process automation; understand closed-loop requests, change and configuration management; reduce risk by tying service desk and change functions with identity management; discover how governance plays a key role in improving service operations outcomes; and understand how ITIL v3 can help shape a better service operations environment.
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Last modified: November 08, 2007, 07:24 PM EST.
Feature PhotoIs Autonomic Computing in Your Future?
It looks like autonomic computing may be the solution IT and the business are looking for, writes Julie Craig.

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The New CIO:
Change Partner and Business Leader

Building a competitive edge means taking advantage of technology. As illustrated in this study, 84% of all CIOs surveyed understand how important that actually is. But only 16% feel their businesses are fully using technology to drive growth and innovation. Find out what 765 global CEOs and 170 CIOs have to say about the importance of closing this "business-technology integration gap."

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Business Alignment View Rss Feed
Should the CIO Embrace Moore’s Law?
What would happen if CIOs adjust their center of gravity to Moore's Law-style of radical improvement?
  • New SaaS offering from OpenLogic aims to help enterprises apply governance compliance to open source usage.
  • There are likely to be IT and BPO outsourcing jobs waiting for you in the heart of Texas, Alabama or Oklahoma.
  • With Windows Server 2008 in its final testing stages, Microsoft is touting its improved Web serving capabilities.

Project Management View Rss Feed
New Leaders for New Times
It’s a new day in project management and old leadership styles need to change if you want a successful, productive team.
  • Like crack or meth, knowing exactly what is going on minute-to-minute is the micro-manager’s “fix”. And they just can’t get enough.
  • PM Planet columnist and PPM aficionado Jeff Monteforte spells out the fastest way to screw up your project portfolio efforts.
  • Estimating cost is an cumulative, ongoing exercise, writes PM Planet columnist Jeff Monteforte of Exential.

Staff Management View Rss Feed
Eight Great Training Tips from the Canadian Army
Working with the Canadian army has taught Richard Martin a lot about how best to train today’s digital warriors.
  • Employers are now less willing to pay a premium for certified skills.
  • It all depends on which side of the IT hiring equation you are on, but now is either a good time to be in IT (think IT pro) or a bad time (think employer).
  • You're brand new, but your IT staffers are looking at you as if you’re the enemy. Here’s how to keep your head above water.

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itSMF International Gets New Board
Sharon Taylor elected chairperson of the IT Service Management Forum International (itSMFI) executive board.

Cisco Acquisition Portends Bigger Things
The $100 million acquisition of privately held Securent adds another important piece to Cisco's growing unified communications and collaboration software portfolio.

Key Differences Between ITIL v2 and v3
Although much has changed, there’s no reason to abandon the v2 ship just yet, writes ITSM Watch columnists Martin Likier and Mike Tainter of Forsythe Solutions Group.

Knowledge is IT’s Greatest Asset
To move into a more progressive role, leverage the one thing that IT has in abundance: knowledge about the business, writes CIOUpdate columnist Patrick Gray of the Prevoyance Group.

Google's Mobile Platform Plans
Rumors abound that Google has an announcement planned for today.

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