The Valet Problem
Last Friday night, a friend and I were making our way down Montrose in search of some Mexican food. "I haven't been to El Tiempo in a while," he said, and so we headed off.![]()
Photo courtesy of ptufts KHAAAAAAAAN!
Pulling up to the familiar stucco building, I was astonished to see my arch-nemesis positioned squarely out front. The orange cones, the fancy cars lined up for all to see, the wooden podium; they could all mean only one thing.
Valet parking.
Shaking my fist in anger as we drove past, I felt completely exasperated. Here is a restaurant with a perfectly serviceable parking lot - no shortage of parking, no forced street parking - that is forcing its patrons to pay extra for their meal for absolutely no good reason whatsoever. Worse, the entire parking lot is consumed by valet. Even if you wanted to park your own car and walk the whole 20 feet to the restaurant entrance, you couldn't.
Using the valet at a restaurant like El Tiempo is the equivalent of paying someone to roll you in a wheelchair from the elevator to your cubicle at work when there's nothing wrong with your legs; more than just a waste of time and money, it's an embarrassment.
But the valet is free! people will exclaim. No, it's not. You still have to tip a dollar or two and, if you're like me, you may not have any cash on you. And that valet service is being paid for by someone. Don't think it's been factored into the cost of your meal at the restaurant? Think again.
We ended up at La Mexicana instead that night, and as I sipped my margarita I ruminated on something. If there's one thing we don't have a shortage of in Houston, it's parking lots. This isn't Los Angeles or New York City; restaurateurs here have plenty of space available. Yet the valet problem persists here. Why?
I refuse to credit our restaurants' newfound love affair with valet to the detestable myth that diners in Houston are lazy and fat, and that parking their own car would simply exhaust them. Houstonians are go-getters and do-it-yourselfers - independent types that are by and large much happier parking their own cars.
In some areas of town, valet parking is essential. Downtown and Midtown in particular, where urban density necessitates either valet or a long walk, are expected valet locations. You factor either this or hoofing it into your evening when you eat at places like Voice or Reef. Even at a restaurant like The Grove where the valet isn't free, it's still far better than the endless hunt for a parking spot at Discovery Green.
On the other hand, some of my favorite restaurants in Houston burden their patrons with valet parking for absolutely no discernable reason. Indika, Dolce Vita, Rainbow Lodge, Max's Wine Dive, Catalan, Backstreet Cafe, Glass Wall, Gravitas - all with perfectly good parking lots, but which hold their guests hostage at the tip of a valet ticket.
Want to park your own car at any of these restaurants? Tough. What's more troubling is that the problem seems to be spreading. New restaurants like Bedford are buying into forced valet despite shrieks of annoyance and irritation from large portions of their customer base.
Some restaurants, at least, are getting it right. Textile is a the perfect example of a restaurant that could offer valet in keeping with their upscale nature, but recognizes that valet parking in their easily accessible lot the Heights would come off as laughable at best. I can't tell you what a welcomed relief it is to be able to pull up and park at my leisure, perhaps linger in the car if necessary, eat my meal and then stroll back out to my car when I'm finished eating without any added hassle. The rush of being hurriedly swept out of your car immediately upon entering the parking lot at Dolce Vita, as an example, then the ordeal of waiting for your car afterwards is maddening.
Crave Sushi is an excellent case in point of a restaurant whose diners simply got fed up with forced valet parking and threatened to stop patronizing them. The owners had originally instituted valet as a means of thwarting Midtown clubgoers who were parking in their lot and then ambling off to Pub Fiction, leaving their Miata in Crave's lot until 2 a.m. As honorable as their intentions were, however, guests at Crave didn't appreciate having to pay extra for their meal (especially when Crave was still allowing the clubgoers to park in their lot, but for an additional $15).
This week, however, the owners finally rescinded their forced valet following vociferous complaints. Instead, they've hired a parking lot manager who ensures that only Crave customers park in the lot. Not ones to eschew extra income, however, they still allow other Midtown patrons to park there for $10.
Not every restaurant can claim to have the same issues that Crave experienced, though. Rainbow Lodge's vast parking lot isn't pressed for space or being usurped by outsiders, yet you don't have the choice as a patron to park your own vehicle. Virtually the same thing can be said for most of the restaurants listed above.
I believe that forced valet in Houston ultimately comes down to two things: greed and vanity. Perhaps they've worked out a deal with a valet company that brings in a little extra cash. Or perhaps they just like the look of assumed exclusivity that accompanies a podium and a line of Mercedes and BMWs parked conspicuously out front. I don't buy their claims that it's a convenience for guests, because it's not. It's a hassle and a source of immense frustration for most people.
And it's a shame, really. Because in times like these when dining budgets are tight, restaurant-goers will take one look at a place with orange cones sitting smugly outside and keep right on going.
71 comment(s) / Post a Comment
So you call it a problem but yet frequent the restaurants?
Valet parking isn't essential in Downtown nor in Midtown.
Posted On: Thursday, Apr. 23 2009 @ 10:51PMLee--
In the past, I begrudgingly put up with it at places with good food. These days, I'm simply choosing to dine at restaurants that are just as good but without the added hassle and expense of valet. :)
One might argue that even if you don't think valet is essential in Downtown or Midtown, it isn't unexpected. There are some places which simply have no parking lot, so your options are valet or a walk. I'll gladly choose the walk, but the valet option doesn't offend me there like it does at a low-key Mexican restaurant with a huge parking lot.
Posted On: Thursday, Apr. 23 2009 @ 11:03PMAgreed. The needlessness of having a stranger park your car also leads me to avoid certain restaurants. Watching someone park your car 10 feet away from you is incredibly annoying, and having to wait 10-15 minutes to get your car (still 15 feet away) is worse.
Also, on one occasion, we had to use the valet and we realized much later that my husband's sunglasses had disappeared from the glove compartment during dinner. Maybe he shouldn't have left them in there, but it wouldn't have been an issue if we hadn't been forced to valet. I'm not saying theft is a major problem in Houston valets (only happened once, although we don't leave anything in the car now) but still.
Houston restaurant owners: Valet is a hassle and an annoyance. Let us park our own cars if you have ample parking spaces!
Posted On: Friday, Apr. 24 2009 @ 7:32AMAgree 100%. This is truly an epidemic. It's totally infuriating.
Posted On: Friday, Apr. 24 2009 @ 7:47AMKatherine, I agree for the most part.
One thing you missed is when valet parking you get to make "an entrance." While this is not important to me, it is to the legions of "Seensters" whose pictures populate the cheezy papparazzi scene in 002, Paper City and their ilk.
Personally, I have a pretty nice car (I'm a car guy) and I do not like other people driving or parking it. When I can, I ask the valet if I can park my own car and give him the keys. That means he still gets his tip and I get to park my car.
Now that you have put it in my head, I'm going fo fire off a few emails to some restaurants about this.
Posted On: Friday, Apr. 24 2009 @ 8:13AMI totally agree with you, Katherine. Something that's just as annoying are mediocre bars with restroom attendants (can someone say Sherlock's/Baker St. Pub?) Really, do I need to pay someone to hand me a paper towel in the already crowded restroom?
Posted On: Friday, Apr. 24 2009 @ 8:13AMYou forgot the worst part of the valet parking mess. The punks they hire to park your car could care less if they scratch or dent your car. By the time you notice it, the argument becomes one with the restaurant owner and then the insurance company, then small claims court. And of course, they know nothing about it. What a mess. Damn extortionists.
Posted On: Friday, Apr. 24 2009 @ 8:24AMSpeaking as a manager of a restaurant like the ones listed in this article, I can tell you that there is no deal with the valet company, we don't pay them anything - they don't pay us anything, and we'd much rather not have them. However, it's mandated by the landlord, and a necessity to preserve just a handful of the dozen or so spaces in our parking lot. Your anger is misplaced - a lot of these places are required to have valet by the landlords. Also, if you think that by taking away the valets, you'd always get a great parking spot in the lot right outside the restaurant, you're sadly mistaken. In places like Midtown, downtown, and the Washington Ave. corridor, those "open" spaces would be snapped up by all those people going to the nearby bars, restaurants, clubs, etc. You'll end up walking a lot farther without them. And how tough is it to carry a couple dollars with you when you go out? Either way, most valets in Houston are free (ours are) - if you don't want to "pay extra for your meal", just don't tip them.
Posted On: Friday, Apr. 24 2009 @ 8:33AMSimply put, I don't eat at restaurants with forced valet. Great article!
Posted On: Friday, Apr. 24 2009 @ 8:44AMI hate hate hate forced valet!
Even though I have a painful walking ailment, I still avoid valet parking whenever possible- which seems to be less and less. I hardly ever carry cash, and I don't like random people driving my car.
One time, I valeted my car only to come out and find it had been sitting in the middle of the parking lot, STILL RUNNING, with the window rolled down!
I understand valet, when parking is at a premium. However, if its only purpose is to jack up the restaurant's prices, to add some nebulous value to the atmosphere, or to allow some tart and her man-whore a way to make "an entrance," keep it.
I'll find my own damn place to park my damn car my damn self.
Posted On: Friday, Apr. 24 2009 @ 8:49AMWishbone--
I'd never heard of the landlord-mandated valet before. Interesting, and worth looking into.
For places in Midtown where parking is actually available (I'm not talking about places like Fish or Farrago, etc.) and along Washington Avenue, how about simply placing signs in the parking lot that indicate it's for customers only and enforcing it through towing?
Posted On: Friday, Apr. 24 2009 @ 8:58AMPlaying devil's advocate: there are times I don't mind valet parking, esp. when there are no handicapped-accessible spaces left open. Otherwise, I am forced to try and squeeze out of my car (oftentimes sandwiched between two Monster Trucks), and walk Bob-knows how far, across a parking lot that looks like it was the scene of a WWI artillery barrage, to get to the front door.
That having been said: I can totally see your point, Katherine.
~EdT.
Posted On: Friday, Apr. 24 2009 @ 8:58AMI don't like valet parking of any kind. I understand it in certain locations, but I dislike it in general. I have a beat up old truck, but that doesn't mean I want someone driving it and I don't want to have to stand in a line waiting for someone to bring it to me when it's time to leave.
Most of all, it bugs the hell out of me when I pull into a lot where a restaurant has valet parking but I'm not going to the restaurant only to see those cones taking up half the spaces in the lot and only 1 or 2 spots reserved for the place I'm going.
Thanks for that!
I understand that in places like midtown or downtown, it makes sense. It's tough, though not impossible, to find spaces there and the protection from the rain can be handy. But, generally, it's just overkill.
Posted On: Friday, Apr. 24 2009 @ 8:59AMNice try, Wishbone. As much as you'd like to say that you're innocent, as tenants you are the landlord's customer. You CHOSE to locate in a property owned/operated by a sleezy landlord. Had you chosen wisely, and forced the market to move in another direction, this problem wouldn't be as widespread as it is. But as your customers, we don't do business with the landlord, we do business with you.
Or NOT do business with you, as the case will increasingly be.
Posted On: Friday, Apr. 24 2009 @ 9:13AMMy wife and I have gotten to a point where we are avoiding places that have forced valet more and more, or avoid it at the hours they have it.
Many places where they do also have self parking, we've found the valets totally cool with us doing that. You always wonder if they'll be pushy, but they haven't been.
I have a friend who refuses to valet, and parks it herself, driving right over the cones if need be. Perhaps this is something we should all do and start a movement.
Posted On: Friday, Apr. 24 2009 @ 9:13AMNot only that, but the valet service does the opposite of what it is supposed to do. Spots close to the door should be self parking, and when those are full, valet should be offered as an optional convenience to those who don't want to walk distances. In this opposite-land, the closest spots are valet and the furthest spots are self park. (Denis, Hungrys)
And wishbone, we're not griping about your place with limited parking.
And Katharine, surely you can get a statement from the managers of the offending restaurants? I'd be happy to consider their best intentions, if we knew what they are. They can't miss the frustration, it is a common theme in restaurant land. Their silence is just as maddening.
Posted On: Friday, Apr. 24 2009 @ 9:22AMI'm just adding my voice to the chorus of me toos. I hate the forced valet, especially when it is completely unnecessary. There's nothing more annoying than watching a valet park your car 10 feet away from where you got out. I generally avoid those place that do this. I don't about seeing and being seen, and there are plenty of great restaurants that don't force valet on you.
Posted On: Friday, Apr. 24 2009 @ 9:32AMOh for the day when we are using public transport and this is a non-issue.
Posted On: Friday, Apr. 24 2009 @ 9:44AMMy husband and I will purposely park on the street and walk several blocks just to get back at "the man." Looks like a lot of Houstonians are also passionate about this waste of money at local establishments. They even have valet at hospitals now, where you have to pay for parking on top of tipping the valets. Like you don't have better things to spend your money on (especially if you're visiting a medical facility).
And the "just don't tip them," comment is pretty harsh. I don't blame the valets for working and trying to make a living. They shouldn't have to suffer b/c a landlord is forcing restaurants to have them on premise. It's just that cash is no longer a necessity, and many of us don't think twice about not having any on hand.
Posted On: Friday, Apr. 24 2009 @ 9:44AMI thought I was the only one to feel this way about the valet nazis. Amen amen. I hate it more when the restaurant is n a strip center where there are other businesses and the cone up the entire parking lot for the 1 restaurant, like Polos where even though u find a non co ed space the valet and are waiting with blinkers on for it they run up and place a cone there- I left. Ur forced to valet. Or like u want to go into the bar/restaurant and no one is there u park up front and some jerk knocks on ur window to pay $10, for what?!!
Perhaps I am cheap but like u said in instances where there is ample parking, I should b able to park my own car so as not to have strange people rifle thru it, possibly damage it, and the freedom to park my own car and use my legs to walk.
Thanks for doing this story.
Posted On: Friday, Apr. 24 2009 @ 9:53AMI totally agree...we, too, will walk blocks just to avoid the valet (unless, of course, it's raining, then they're a welcome sight). Or, we will drive right past the restaurants with the orange cones.
My main issue is with the fact that my vehicle is my livelihood and I carry all of my needs for my work in it. I'm hardly likely to unload it all just so I can have some random guy park it and I'm sure not going to let same random guy have access to all my expensive equipment!
Also, I have had bad experiences with dents, scratches and just general lack of respect for my vehicle. I pay my car note every month and it's a big expense to me. I would prefer not subjecting it to questionable people and their questionable driving/parking skills.
I would love to hear back from some of the restaurant owners about this issue, too. Are they really held hostage by their landlords????? I'm calling BS on that.
Posted On: Friday, Apr. 24 2009 @ 9:56AMI had a similar experience at El Patio on Westheimer, for Pete's sake, several months ago. I have no problem paying for valet parking when the restaurant is crowded and the lot is full. That is a value and a convenience. However, when there are plenty of spaces, and they have been taken over by orange cones, then it's a pain. I spoke to the manager that night and told her that it felt like they were nickel-and-diming their patrons. I also told her we would keep driving down to Molina's, where I could park my own car. Perhaps others also complained, because the valet has been absent on subsequent visits. Perhaps it's my imagination, but I always get really good service when I go there now -- and always a visit from the manager! Thanks for the great article.
Posted On: Friday, Apr. 24 2009 @ 10:15AM"...there are times I don't mind valet parking, esp. when there are no handicapped-accessible spaces left open."
More often than not those handicapped spaces are taken because valets park their customers' cars there. Nice guys.
Posted On: Friday, Apr. 24 2009 @ 10:20AMValet parking is not a service. It is a scourge.
Posted On: Friday, Apr. 24 2009 @ 10:50AMVote with your feet. Don't patronize the restaurants that do this. E-mail and call the restaurants to let them know you won't be dining there and the reason, and encourage your friends to do the same. (Houston Press, do a full front page article on this!) Not that the useless Houston Chronicle would ever deign to pursue a real story with meaning to real people, but write and encourage them to cover this story.
Posted On: Friday, Apr. 24 2009 @ 10:58AMOnce again, Katherine, you're my hero. The worst part about all this is the Valet Tip Guilt-- worse than Catholic Guilt and White Guilt combined. Not having the cash to tip the poor schmuck parking cars used to rip at my heartstrings. These days, I blame the restaurants.
Posted On: Friday, Apr. 24 2009 @ 11:02AMHouston has too many good restaurants for anyone to be forced to submit to the valetholes. Keep driving, people, and let the managers know why you're not patronizing theit establishments.
Posted On: Friday, Apr. 24 2009 @ 11:08AMIn most cases, agreed, BUT:
I would really love to have valet at Anvil. Negotiating that little parking lot after a cocktail is nerve-wracking, as is trying to find a legal spot amidst the minefield of street parking around it.
I probably mind the whole thing less as my car is 9 years old, totally paid for, with more than a few nicks & scratches on it already. More just adds character, and with more age & scratches, I'll just eventually paint it and enter it into the Art Car parade :)
Posted On: Friday, Apr. 24 2009 @ 11:24AMIt's not just restaurants. For example, I will never hang out at a certain Washington Ave. bar because while they pretend to be a friendly neighborhood watering hole, their valet parking reveals the truth: they are marketing to a certain crowd that I don't want to socialize with.
I am 100% convinced that in places with ample parking and forced valet, the valet is less about convenience and more about appearance.
And what happens if you drive a stick?
Posted On: Friday, Apr. 24 2009 @ 11:28AM"Just don't tip them"?!?!? Really? So, you're actually suggesting that I not tip the person that is going to be responsible for my vehicle while I'm away from it for an extended period of time? Methinks this is not conducive to maintaining a scratch/dent free car, not to mention the items contained in the interior.
While I'm at it, why don't I just insult the kitchen & wait staff? The answer to that question would be, I don't do it because I prefer my food spit-free, thank you very much.
I'm of the "drive right over the cones" school myself. Just like back in the day, when I had to regularly hop out of my car and remove cones that were placed in front of downtown parking meters by valet "services". Then, I would have to not-so-politely point out to the valet driver that was threatening me that it was illegal for him to shanghai FREE PUBLIC PARKING for his personal monetary gain.
Posted On: Friday, Apr. 24 2009 @ 11:32AMIt'd be a huge public service if you made a list of restaurants that have valet and maybe some phone numbers or emails as well. Obviously you'd just need to get the list going, readers would help as well. Then we could all ship off some emails against valets.
Down with valet parking!
Posted On: Friday, Apr. 24 2009 @ 11:56AMOne issue we're facing is landlord not enforcing lease agreement. With a shared parking lot, the lease forbids tenant employees from using parking lot - which makes sense, leaves more space for customers. Landlord provides off-site parking very close by, but one tenant consistently ignores - their employees take up 20% of the parking every morning. So, the other tenants do what they can - hire valets to "protect" remaining parking spaces.
But, we totally agree - we hate valet parking too, especially when it's "forced" valeting, by coning off ample parking spaces right in front of the restaurant! In places were parking is aplenty, the use of valeting is pretentious.
Posted On: Friday, Apr. 24 2009 @ 12:13PMNothing maks me angrier faster than an empty restaurant with a big empty parking lot filled with orange cones.
In situations like that, I drive up and politely ask if there is self-parking avaiable. If they say "no" then I move on.
I always mean to write management to let them know they've lost my business, but next time I'm going to do it. Maybe I'll include a copy of the receipt from the restaurant I did eat at.
Posted On: Friday, Apr. 24 2009 @ 12:28PMI despise valet parking. 3 bad experiences. 1 valet at La Strada had an uncapped pen in his pocket - wrote all over my car seat. 1 valet at Hobby Center stole the credit card I had carefully hidden for emergencies. 1 valet at Rich's tried to claim he owned the street in front of the club. Seriously???
You should have included Gravitas on your list. Entire front is valet parking. Valets do U turns at their convenience and block Taft. The "seenster" effect definitely in play there.
It makes no sense why a landlord would "require" valet parking.
Why does valet parking persist? Because most Houstonians still have a suburban mindset. We drive everywhere and want the princess parking by the front door.
Posted On: Friday, Apr. 24 2009 @ 12:32PMKatharine
Making the decision to dine at valet-less establishments is the first step.
Next, contact the establishment of concern to notify the management. I recently had an experience at the new Benjy's. I emailed them to ask whether parking is all valet. Of course the response was Thanks for your interest in benjy's! We reserve the area nearest the restaurant for those who prefer to self park. Hope to see you soon. When we arrived, the entire lot was valet. We left and I later replied to the email to notify the restaurant. The reply was Thanks for the feedback; it is our intention to reserve half the lot for self parking. I will make sure to get with the valet.
Benjy Levit
While I have not returned, the management response is a step in the right direction. However a big step in the wrong direction was valets parking some vehicles in an abandoned, unmonitored laundromat. Any INTERESTED restaurant owner would know and verify the operation style of the valet service. It is disappointing that Benjy's is NOT monitoring operations in their entirety.
Posted On: Friday, Apr. 24 2009 @ 12:49PMI avoid valet parking at all costs, because "just don't tip them" isn't in my vocabulary. If you can't pay to appreciate the service, you don't pull the asshole move. You simply don't use the service at all.
I personally don't drive a car nice enough, and it makes me feel uncomfortable having it valet parked. Not to mention that I have two functioning legs and I'm a crafty girl. I am also very short, and I don't like my seat moved back, and I don't enjoy falling into my car.
With that being said, I normally pull up to the valet station anyway - to pick their brains. "Oh, you valet here? What if I don't want to valet? What are my options?" Usually, I have options. And they're the best resources for that. I mean, this is America, after all. And if I don't have options? Well, I STILL have options. Houston has a cajillion billion bazillion restaurants. I'm not tied to yours or the agreement you have with your landlord. Sucks to have such a provision in your lease agreement (I would've contested it, myself), but know that you're being avoided because of it.
I personally like the exercise - not to mention the smug satisfaction - that I get when finding my own spot and showing those valet jokers that I don't need them anyway.
Posted On: Friday, Apr. 24 2009 @ 1:52PMMary--
I'd love to get feedback from the restaurants themselves, in particular the ones who have 100% valet parking. If I had a little bit more time, I'd go on a surveying spree and contact them myself. But time-crunches forbid such a pursuit at the moment. :)
Saute--
It's good to hear from a restaurant on the issue. I know that both Saute and the Hobbit Cafe have parking lot issues aplenty, so your POV is interesting.
Restaurant owner who despises valet parking--
(Seriously long name, dude.) I did mention Gravitas in the list above. :)
Posted On: Friday, Apr. 24 2009 @ 2:09PMThere's an old saying in Texas law, as I was taught, at least, that says you can, "arm yourself and seek an explanation." I figure it's just a phone call or twitter away for you.
Posted On: Friday, Apr. 24 2009 @ 4:48PMMaria Selma, I love you, but your valet parking situation absolutely sucks. Are they somebody's brother-in-law??
Posted On: Friday, Apr. 24 2009 @ 6:11PMI think for some restaurants, it's a neccessary evil. Will you not valet at Feast? Even if its slow, the lot in the back is absolutely cramped and it takes a bit of skill to really scrunch those cars in there without damaging one. If the a restaurant can fit thirty cars in their lot but because some people don't exactly park very well (and I don't, sorry, just a bad parker), the restaurant can only get in say 25, do they lose those 5 cars and the possibility of 8-10 customers?
Now if it's a place say like Benjy's on Washington who obviously has enough space, I don't get the point of orange-coning every single spot.
Posted On: Friday, Apr. 24 2009 @ 6:55PMThis is so not true about El Tiempo Cantina!
There might be some confusion as to where the customers may park which is pretty much anywhere you don't see a cone and those are plenty but thats about it.
This is a BS Article.
Dick--
I drove over to El Tiempo again tonight and -- guess what! -- cones everywhere, no spaces for self-parking. Sorry.
Posted On: Friday, Apr. 24 2009 @ 8:50PMGlad to see you write about one of my pet peeves, valet parking, Katherine. Valet parking is a virus in Houston, everyone seems to be jumping on the band wagon. I for one do not like anyone else parking my car because I want to hand a stranger the keys to my car as much as I want to hand them the keys to my house - NOT. I resent that Houston area restaurants take all their spaces or their best ones and reserve them for valet. As you point out, there is no such thing as free valet. Restaurants, let's get with it, I either will park nearby or just not patronize your establishment. When will you get the picture?
Posted On: Friday, Apr. 24 2009 @ 11:14PMI will not go to any restaurant that requires valet parking.
Posted On: Saturday, Apr. 25 2009 @ 9:43AMGlass Wall has extremely limited parking which necessitates the need for complimentary valet. We do not have an abundance of spaces as the article suggests. In our case, without valet, guests would have to park up and down the streets infuriating our neighbors. Our valet performs a complex juggling act trying to accomodate 150+ guests with the limited spaces we have. As a business we have factored in the cost of providing valet as part of our operational expense. Our pricing on food and wine is as competitive as restaurants with "Large" parking lots, so we are not padding our menu and passing on the cost as your article suggests. No valet conspiracy here, I assure you. Just a fun, affordable, neighborhood restaurant trying to entertain people.
Posted On: Saturday, Apr. 25 2009 @ 12:26PMI'm not a fan of valet, but I can't understand why everyone here talks about restaurants "FORCING" everyone into valet parking. No one is being "forced" to do anything. Park on the street. Ride a bike. Take a cab. Get a clue. No restaurant ever "forces" anyone to use their valet parking. I don't use them, but I still eat where I want to eat.
Posted On: Saturday, Apr. 25 2009 @ 9:20PMValets provide a valuable service to the restaurant with a small parking lot. Valets can space cars together better than the average Houstonian. Valets eliminate the guy the with the 40-foot Hummer taking up four spots because "he doesn't want to get it scratched".
Valets are nice when it is raining.
Realize the building codes/parking codes demand something like 10 parking spaces for every 25 square feet of restaurant space. Valets are the only answer when real estate is running $65/square foot.
It's a business decision, not a conspiracy!!! That said there are some really sorry valet companies out there ( Hotel Z*Z*) and I seriously doubt there's a "valet parking/driving test."
Posted On: Sunday, Apr. 26 2009 @ 6:33PMrestaurantloverhouston, I don't think you quite get the cost factor; riding a bus for two, round trip, is more than a valet tip. And a cab? Puh-leeze.
A bike? In Houston humidity? Just what I want to do on a date.
It's true, no one is *forced* to valet park; we may go elsewhere.
I eat only in non-forced valet restaurants, or I park and walk however far I need to to. Upon reading the comments here, it makes me realize that with the latter choice, I'm not helping to fix the problem; I'm simply avoiding paying for parking.
Time to boycott them altogether.
And I wouldn't dream of not tipping the valet. That's like not tipping the bartender because you can only afford the drinks. *Really*? Do you not tip the waitress because you can only afford the meal? Stay home. OR do as I do - spend the would-have-been-valet money on another cocktail. Perfect!
Posted On: Sunday, Apr. 26 2009 @ 10:25PMI know I've missed a few good meals, but if a restaurant forces valet, it's pure & simple - we don't eat there.... and those restaurants that complain that they don't have enough spaces should plan when they are planning the facility...
Posted On: Monday, Apr. 27 2009 @ 8:41AMYou make a good point, but you cut off your nose to spite your face. I'd gladly pay $1 to eat at El Tiempo over La Mexicana. One isn't marketedly better than the other, but its personal preference.
A lot of you know you can just ask them to let you park your own car? That way you don't have to worry about it.
The problem with Valet is the service, when and if taken seriously, its both a convenience and a pleasure. A few of my female friends have take a different stance, that when you own a nice car, its safer to valet than park on the street.
Posted On: Monday, Apr. 27 2009 @ 12:20PMCouldn't agree with this article more... as a former Houstonian, and frequent return visitor, I was annoyed enough by my recent experience with La Strada's valet parking to never want to go back FOR THAT REASON ALONE.
With a parking lot that's 90% empty (on a Friday night at 8:00PM, no less), the door a mere 50 ft away, and parking by permit-only in the surrounding neighborhood, there's no justification for it.
Thanks for getting between me and my enjoyment of a night out, La Strada - you won't be getting my business again, until you learn how to treat your customers like adults who can park THEIR OWN DAMN VEHICLE.
Posted On: Monday, Apr. 27 2009 @ 3:13PMI hate to use valet. The fact that it takes at least 3 times as long to get your car back as it would if you just walked is the most annoying thing ever.
I really like how they "interpret" street parking codes. They will tell you that you can't park somewhere (on the street) when it isn't signed that way by the city. If you pay attention you will see them do this all the time. Valet parking areas are clearly indicated by street parking signs every time. If there is no sign indicating the area is valet, the law simply does not apply. That has happened to me so many times I can't tell you. If you tell them to go F themselves after they threaten to have your towed, they will pull some BS like park cars so closely to you that you can't move when you leave. That happened to me at the HOB, by the HOB valet guys, believe it or not. Something should be done about these parking nazis.
That said, you can't beat it if you are running late, it's raining or there is a legitimate parking problem in that area.
Posted On: Monday, Apr. 27 2009 @ 10:24PMWell since you mentioned El Tiempo Montrose in the beginning of the column I should let you know that they valet only because they park customers’ cars across the street where they are safe so that more customers can self park in the back of the restaurants. I know that if you would of stopped and asked the valet were you could self park they would of let you know in the back parking lot of the restaurant. I think before you make a restaurant look bad you should mentioned that their valet isn’t mandatory is complimentary and by tips if you choose.
Posted On: Tuesday, Apr. 28 2009 @ 10:33AMThis has got be a record for comments--the majority anti valet. That speaks volumes. Let's hope restaurant owners take notice.
Free valet does not exist. Few patrons resist the social pressure of paying the tip. "Here's some money for doing something unsolicited and absolutely unnecessary. Use the cash to buy more cones. Thanks."
Luckily, Houston has so many options. Everyone who added comments should now reply with a list of their favorite non valet/low hassle valet restaurants. These establishments get our business and the rest our message.
Count me among those who would simply prefer to avoid someone else messing about in my car. I'm not going to stop going to Catalan, though.
You mention Reef as a place where valet is a necessity. Once upon a time, the big lot behind that restaurant was open and free to customers. Now it is roped off for valet.
At least one actual restaurant was kind enough to post here - thanks, Glass Wall.
Katharine - perhaps someone at the Press needs to call the other restaurants (we know who you are) and see what they have to say for themselves.
The Raven Grill DOESN'T have valet parking even though parking is limited for the crowd they get and can sometimes be a hassel.
People find spots on the surroundng streets and everything works fine. Valet Parking would ruin the charm of that place.
Posted On: Tuesday, Apr. 28 2009 @ 2:04PMpersonally, for the two or three bucks, i prefer to valet, especially anywhere along washington. as for not eating at good places with valet, i would pretty much starve to death.
Posted On: Tuesday, Apr. 28 2009 @ 2:28PMI hate valet parking, but will do it if it's free and I have no other choice, the only thing that keeps me going in those instances of forced valet is that my car is a piece of crap and very difficult to drive if you don't know the quirks of it.
It always makes me smile to see the grimace of annoyance when I get my key handed back to me by that ever present pesky valet.
Posted On: Tuesday, Apr. 28 2009 @ 10:15PM
"We do not have an abundance of spaces as the article suggests. In our case, without valet, guests would have to park up and down the streets infuriating our neighbors." -- Shepard Ross
Excuse me? Not only do the guests' vehicles clog the street because of your ridiculous lack of parking, but your own EMPLOYEES' cars do, too.
I can't park in front of my own damned house, because your staff takes up all the available space from the hours of about 3pm to 1am.
"No valet conspiracy here, I assure you. Just a fun, affordable, neighborhood restaurant trying to entertain people." -- Shepard Ross
At least you've stopped having the beeping and blaring garbage trucks come at 3am to empty the clanging dumpsters--people actually get to sleep through the night now.
Posted On: Tuesday, Apr. 28 2009 @ 11:34PMThe only restaurant listed here that has an excuse for valet is Feast.
Posted On: Wednesday, Apr. 29 2009 @ 7:17AMThe Domain in Austin is a great example of this. The taxpayers of the city subsidize the mall to create jobs, etc. and all of the parking close to all of the restaurants, none of which are moderately priced, is valet parking.
Downtown Austin, too, valets consume all of the out front spots. You park at 5 pm and come back at 8 and find our you're towed, even though you were at metered parking. It is purely arrogance and shakedown.
They are just obnoious panhandlers in vests and bow ties.
Posted On: Wednesday, Apr. 29 2009 @ 10:42AMI avoid valet-only places (or park myself and walk), unless it's a special occasion and someone wants to go to the restaurant. With that said, here's my open letter to valets.
I appreciate the hard work and expertise it took you to park my car 10 yards from the front door. How difficult it must have been to barely release the clutch, only to be forced to stop, exit the car, remove the cone, and then park. I can see why such hard work cost me $8.
I'm sure you're marveling at the lack of a tip and wonder why I failed to recognize your mad skills. Well, my friend, you most likely spent more time readusting my seat and steering wheel than it took to actually park my car. Please note the last two words in the previous sentence. Got it? Good.
Posted On: Wednesday, Apr. 29 2009 @ 11:08AMI dont see what the big deal is. When people are allowed to park themselves some are idiots and take up more then one space thus leaving the lot with less spaces to park. You do not have to tip if you wish not too, but it is a way of showing gratitude. Indika come on that is one of the smallest parking lots for a restaurant as well as next door at Dolce Vita. In comparison to most major cites valet parking is much cheaper here then New York, LA, Boston, Chicago. It is a benefit as the valet parkers use every inch of the parking lot to maximize parking. As for extra cost in the food, well some restaurants are more expensive then others so their prices are higher its very simple.
Posted On: Wednesday, Apr. 29 2009 @ 12:09PMA couple of folks mentioned restaurants that have self-parking if you ask. Well, why should you have to *ask* where to self park? For example, at Gravitas there is self-parking in the back, decent number of spaces; but there is no sign, no directions. (Though you might get warned that you can't park on the side streets) By the time you pull up to the valet to ask, the access it's behind you.
Valets *always* have signs, stands, and attendants that make it obvious. If restaurants can't at least put up a sign with an arrow for the self-parking (if available) it tells me they don't want their customers to valet.
Posted On: Wednesday, Apr. 29 2009 @ 6:19PMA couple of folks mentioned restaurants that have self-parking if you ask. Well, why should you have to *ask* where to self park? For example, at Gravitas there is self-parking in the back, decent number of spaces; but there is no sign, no directions. (Though you might get warned that you can't park on the side streets) By the time you pull up to the valet to ask, the access it's behind you.
Valets *always* have signs, stands, and attendants that make it obvious. If restaurants can't put up a sign with an arrow for the self-parking (if available/not obvious) it says they want their customers to valet.
Posted On: Wednesday, Apr. 29 2009 @ 6:21PMOops, that should read:
If restaurants can't at least put up a sign with an arrow for the self-parking (if available) it tells me they want their customers to valet.
i'll add el tiempo to my list of places not to go eat b/c of the whole valet only policy. i'm with a lot of the posters on here in saying they rarely have cash on them and don't feel as though i should have to tip someone to drive my car 20ft or less. not to mention, i don't like the idea of other people driving my car and be having to worry about things turning up missing while trying to enjoy my dinner.
Posted On: Wednesday, Apr. 29 2009 @ 8:31PMStop Private Parking Interests Altogether says:
The only restaurant listed here that has an excuse for valet is Feast.
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There is no excuse. The owner chose to locate here. You're sounding like the owner of T'afia who claims to "help her customers" by fighting for parking yet has her entire lot devoted to valet.
































