eBook: IT service management based on ITIL can help your IT organization deliver the services your business needs. In this Internet.com eBook, experts take a look at where ITIL has been, where it's going, and examine how it continues to find ways to help deliver efficient IT answers for organizations around the world. Read more. »

eBook: With the release of ITIL v3 come many questions from IT managers and CIOs. Most common among them: "What's the difference between v2 and v3?" and "Should I wait to start my ITIL project?" This Internet.com eBook offers expert advice to help technology executives answer these questions and more. Read more. »

In todays business climate, IT organizations need to demonstrate their ability to add value. This white paper from Macehiter Ward-Dutton an IT advisory firm that specializes in issues of IT-business alignment shows how IT can contribute to the strategic advantage of the enterprise. »

What do the new ITIL® standards mean for a small business? This view into ITIL best practices in service management shows how you can maximize the business value of your technology. With an adaptable approach, aligning IT operations with business goals can add value, and ITIL V3 can help. »

Discover the hidden dangers posed by privileged users and the damages they have caused. This webcast features two senior analysts from Burton Group Identity and Privacy Strategies, as well as IBM identity and access management solutions that can help address this challenge. »

Learn how to successfully safeguard your enterprise and manage the burden of compliance with Kristin Lovejoy, Director, IBM Corporate Security Strategy and Scott Crawford of analyst firm EMA. This webcast discusses how to protect company data and meet compliance needs on a restricted budget. »

Take a business-level view of security and risk management, so you can prioritize security activities and focus on those that make the most strategic sense. With this white paper, learn to direct resources to mitigate risk and costs, and see how IBM enterprise security can optimize business results. »

As the demands for data capacity and higher service levels grow, protecting corporate data becomes more challenging. Continuous Data Protection, as discussed in this white paper by Evaluator Group and IBM, can cost-effectively improve security with minimal impact to business. »

Data protection and recovery can be a complicated problem in remote offices. But there are options. This white paper explores a range of possibilities, and shows how an adaptive data protection solution can protect remotely stored data for enterprises of all sizes. »

You feel the same pressures to secure your data as a massive corporation does, but without the massive budget. This white paper gives an overview of next-generation data protection and recovery options designed and priced for small and mid-sized businesses. »

The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM Maximo® asset and service management solutions help your organization run more efficiently. »

Telecommunications services are becoming more and more complex. They now run over virtual network paths, less constrained by individual pieces of hardware. Get this white paper and see how service quality management solutions from IBM can improve the customer experience. »

There has never been a better time for service providers to streamline operations, improve responsiveness and reduce costs. Find out in this white paper how all three can be accomplished with IBM Tivoli® Netcool® solutions. Also discover methods to boost efficiency and minimize expenditures. »

As data center costs continue to rise, green is the word of the day. What it means is cost savings through consolidation and lower energy usage, as this white paper shows. See the role energy consumption plays in todays data centers, and how IBM Tivoli® solutions can help optimize energy use. »