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eCRM Product Spotlight
CLS 3.0
- December 7, 2009
Cool Life Systems provides a scalable and dynamic customized database that enables seamless integration of your CRM processes, your website, and all marketing efforts in one centralized location.

Jitbit CRM
- July 28, 2009
Jitbit CRM is a Web-based CRM software for contact management and tracking. Easy to install, accessible from anywhere as a Web application and simple to use.

Reason4Web
- December 1, 2008
Reason4Web is a platform that integrates several applications for E-business purposes, such as website builder, traffic building, Customer Relationship Manager and E-commerce.

Kampyle
- November 17, 2008
Kampyle Feedback Analytics provides website owners with a feedback form and management application to collect, analyze, measure and manage website users' feedback on services, products and customer experience, allowing website owners to respond to their users' feedback.

CRM Buyer's Guide: Which Enterprise CRM Tool Is Right for You?

From Oracle and Salesforce.com to Sword Ciboodle, we've got the customer relationship management (CRM) market covered.

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Top 10 Features of Microsoft Dynamics CRM 2011

Microsoft hopes its latest CRM offering can help the software giant gain ground on Salesforce.com.

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The 10 Most Important CRM Reports

CRM expert David Taber reveals which CRM reports provide the most value to businesses and why.

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The Top Ten Trends in Business Intelligence

Mobile devices, the cloud and pesky startups are just a few of the trends altering the business intelligence landscape.

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Is Apple's iPad Changing CRM and Business Intelligence?

Some big-name companies, like MicroStrategy and SAP, are betting that the answer is 'yes.'

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Vendors Reveal 10 of Their Top CRM Tips

Salesforce.com, NetSuite and SugarCRM offer advice for choosing a customer relationship management (CRM) system — and getting employees to actually use it.

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The Top Six Trends in Enterprise Customer Relationship Management (CRM)

The cloud, smarter analytics, social media and mobile devices are just some of the trends that are rapidly changing the CRM market.

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Your guide to CRM, business intelligence and analytics news, reviews and resources.

Ten Great Mobile Business Intelligence Apps
By Drew Robb  - January 28,2011
With the market for mobile business intelligence about to take off, we look at some of the coolest mobile BI apps.

IBM Connects LotusLive with SugarCRM, Ariba
By Paul Shread  - January 27,2011
IBM's online collaboration service gets new CRM and social commerce capabilities.

Ten More ERP Trends: Open Source and Pricing Pressures
By Drew Robb  - January 26,2011
The rise of open source ERP and new startups is pressuring big vendors like Oracle and SAP.

Oracle Updates WebCenter Suite 11g
By Stuart J. Johnston  - January 25,2011
Oracle is shipping an update to its user experience platform for Fusion Middleware.

Salesforce.com a 'Bubble' Stock: Barron's
By Paul Shread  - January 24,2011
Salesforce's success has been well rewarded by Wall Street, but Barron's thinks investors may have gone too far.

Microsoft and HP Could Reshape the IT Landscape
By Wayne Kernochan  - January 21,2011
Forced to pair up by the growing hardware and software dominance of IBM and Oracle, Microsoft and HP could grow increasingly closer over the next couple of years.

New Box.net CMS Release Leverages Cloud, Partnerships
By David Needle  - January 20,2011
The new version of the cloud-based content management and collaboration system includes several new features designed to appeal to enterprise users and a new user interface.

Do Enterprises 'Get' Social Media?
By David Needle  - January 19,2011
The author of the new book "Enterprise Social Technology" argues that enterprises need to hop on the social networking bandwagon before it's too late.

OpenERP Offers ERP in the Cloud
By Paul Shread  - January 19,2011
The latest version of the open source ERP software aims for ease of use and implementation.

Microsoft Delivers CRM 2011 in the Cloud
By Stuart J. Johnston  - January 18,2011
Microsoft has begun delivering the latest version of its CRM solution, with more releases to come later this week.

IBM: Midsized Customers to Boost 2011 IT Spending
By Stuart J. Johnston  - January 14,2011
The economy is improving and so are IT budgets, according to a new survey commissioned by IBM, and security, CRM and analytics are leading the way.

IBM's New Way of Selling IT
By Wayne Kernochan  - January 14,2011
IBM has gone from selling TCO to selling "outcomes." What does the change in IT sales tactics mean for enterprise applications customers?

SAP Reports Record Quarterly Sales
By David Needle  - January 13,2011
The enterprise software giant's big fourth quarter software sales beat expectations.

Business Intelligence Vendors Woo Retailers with Analytics
By Paul Shread  - January 12,2011
IBM, Oracle, SAP, SAS and QlikTech were among the vendors at NRF this week with solutions for retail intelligence and analytics.

Jaspersoft Aims to Make Business Intelligence Pervasive
By Paul Shread  - January 11,2011
The open source BI vendor says its latest release gets business intelligence into the hands of users.

Daily News Section Index

SAS Boosts 2010 Revenue with Contract Wins
January 28, 2011
A flurry of contract wins included energy company AGL, the Commonwealth Bank and the Defence Department.

Microsoft Blocks Former Manager from Joining Salesforce.com
January 28, 2011
Microsoft claimed that a former general manager of worldwide government with the company violated confidentiality agreements.

Intelestream Announces New Version of Intelecrm
January 28, 2011
Intelecrm version 3.5. focuses on more options for integration and enhancements to order management functionality.

Gartner Expects Increase in Business Process Improvement (BPI)
January 28, 2011
Gartner analyst suggests that companies unskilled in Business Process Management (BPM) will suffer devastating consequences.

Oracle Announces Fast Adoption Rate of PeopleSoft
January 28, 2011
The current 9.1 release of PeopleSoft is also being adopted at a rate four times faster than any other edition.

More Daily News


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