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eCRM Product Spotlight
CLS 3.0
- December 7, 2009
Cool Life Systems provides a scalable and dynamic customized database that enables seamless integration of your CRM processes, your website, and all marketing efforts in one centralized location.

Jitbit CRM
- July 28, 2009
Jitbit CRM is a Web-based CRM software for contact management and tracking. Easy to install, accessible from anywhere as a Web application and simple to use.

Reason4Web
- December 1, 2008
Reason4Web is a platform that integrates several applications for E-business purposes, such as website builder, traffic building, Customer Relationship Manager and E-commerce.

Kampyle
- November 17, 2008
Kampyle Feedback Analytics provides website owners with a feedback form and management application to collect, analyze, measure and manage website users' feedback on services, products and customer experience, allowing website owners to respond to their users' feedback.

CRM Buyer's Guide: Which Enterprise CRM Tool Is Right for You?

From Oracle and Salesforce.com to Sword Ciboodle, we've got the customer relationship management (CRM) market covered.

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Top 10 Features of Microsoft Dynamics CRM 2011

Microsoft hopes its latest CRM offering can help the software giant gain ground on Salesforce.com.

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The 10 Most Important CRM Reports

CRM expert David Taber reveals which CRM reports provide the most value to businesses and why.

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The Top Ten Trends in Business Intelligence

Mobile devices, the cloud and pesky startups are just a few of the trends altering the business intelligence landscape.

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Is Apple's iPad Changing CRM and Business Intelligence?

Some big-name companies, like MicroStrategy and SAP, are betting that the answer is 'yes.'

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Vendors Reveal 10 of Their Top CRM Tips

Salesforce.com, NetSuite and SugarCRM offer advice for choosing a customer relationship management (CRM) system — and getting employees to actually use it.

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The Top Six Trends in Enterprise Customer Relationship Management (CRM)

The cloud, smarter analytics, social media and mobile devices are just some of the trends that are rapidly changing the CRM market.

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Next:

Your guide to CRM, business intelligence and analytics news, reviews and resources.

Top Ten Mobile CRM Apps
By Drew Robb  - March 17,2011
What could be more important to a sales force than mobility? Here are 10 mobile CRM apps for sales people on the go.

Pentaho Upgrades Open Source Business Intelligence Software
By Sean Michael Kerner  - March 16,2011
Pentaho's latest business intelligence suite ups the ante with guided analysis and interactive dashboards.

'Smarter Commerce' to Aid IBM Customers
By Stuart J. Johnston  - March 15,2011
IBM launches new software and consulting services aimed at social commerce.

Infor-Lawson Merger Could Create Third-Largest ERP Vendor
By Paul Shread  - March 14,2011
A merger between the two ERP companies could place them third behind SAP and Oracle, according to Gartner.

Six Ways Business Intelligence Software Can Help Your Business
By Jennifer Schiff  - March 11,2011
Jaspersoft CEO Brian Gentile reveals some not-so-obvious ways business intelligence software can improve business processes throughout the organization.

SAP Plans In-Memory Applications for Sales and Marketing
By Paul Shread  - March 10,2011
SAP plans to launch five in-memory applications over the next year, including one aimed at sales and marketing departments.

Drupal 8 Open Source CMS Starts to Take Shape
By Sean Michael Kerner  - March 09,2011
The open source content management system used by Congress and the White House plans its next major release.

Marketing Automation Heats Up
By Herman Mehling  - March 08,2011
With big names like IBM and Teradata buying in, the marketing automation market is getting noticed. So how can this technology transform your marketing efforts?

Salesforce.com CRM Spring 11 Release Reviewed
By Vangie Beal  - March 07,2011
With new Chatter and Jigsaw integration, Salesforce.com has once again redefined online customer relationship management (CRM) with its Spring 11 release.

Mobile CRM Review: Sugar Mobile for iPhone
By Vangie Beal  - March 04,2011
The latest version of Sugar 6 offers a new look, a simplified multitasking environment and a native iPhone application.

Salesforce.com Adds Facebook to Call Centers
By Paul Shread  - March 03,2011
Salesforce's Service Cloud now supports Facebook and Twitter for social media monitoring and customer service.

SAP Takes on Salesforce CRM and Chatter
By Paul Shread  - March 02,2011
SAP is launching a new online CRM and collaboration solution similar to Salesforce.com's CRM and Chatter services.

Apple's iPad Dominates Mobile Business Intelligence
By Paul Shread  - March 01,2011
Apple's iPad has taken the lead as the preferred platform for mobile business intelligence deployments, according to a new study.

Content Drives New Business Social Network GageIn
By David Needle  - February 28,2011
The GageIn service launching this week is designed to simplify the process of following companies, relevant news, social media updates and more from one central location.

Socialtext Brings Social Networking to Corporate Intranets
By David Needle  - February 25,2011
The latest release from the enterprise social networking company aims to make intranets more real-time and relevant to employee needs.

Daily News Section Index

Fine Tuning BI
March 18, 2011
Tips on successful business intelligence.

Verizon and SAP America Deliver SAP CRM
March 18, 2011
Workers can access SAP CRM from their desktops or their mobile devices.

Business Apps Business Booming
March 18, 2011
Infor recruiting development staff after successful Q3.

StayinFront Announces Mobile CRM for Life Sciences
March 17, 2011
StayinFront TouchRx can access CRM data on iPhones, iPads and Android-based devices.

Ignify Announces Ecommerce for Microsoft Dynamics
March 17, 2011
The new storefront platform fully interoperates with online services for Microsoft Dynamics ERP.

More Daily News


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