The Wayback Machine - https://web.archive.org/web/20110426082650/http://www.ecrmguide.com:80/

eCRM Guide
RSS Feed
Jobs Premium Services Media Kit Network Map E-mail Offers Vendor Solutions Webcasts
   subjects:

internet.commerce
Be a Commerce Partner

FREE Newsletter
Get the latest enterprise application guides, product reviews and news sent directly to your inbox.

XML/RSS feeds

eCRM guide headlines
eCRM Product Spotlight
CLS 3.0
- December 7, 2009
Cool Life Systems provides a scalable and dynamic customized database that enables seamless integration of your CRM processes, your website, and all marketing efforts in one centralized location.

Jitbit CRM
- July 28, 2009
Jitbit CRM is a Web-based CRM software for contact management and tracking. Easy to install, accessible from anywhere as a Web application and simple to use.

Reason4Web
- December 1, 2008
Reason4Web is a platform that integrates several applications for E-business purposes, such as website builder, traffic building, Customer Relationship Manager and E-commerce.

Kampyle
- November 17, 2008
Kampyle Feedback Analytics provides website owners with a feedback form and management application to collect, analyze, measure and manage website users' feedback on services, products and customer experience, allowing website owners to respond to their users' feedback.

CRM Buyer's Guide: Which Enterprise CRM Tool Is Right for You?

From Oracle and Salesforce.com to Sword Ciboodle, we've got the customer relationship management (CRM) market covered.

feature 1

Top 10 Features of Microsoft Dynamics CRM 2011

Microsoft hopes its latest CRM offering can help the software giant gain ground on Salesforce.com.

feature 2

The 10 Most Important CRM Reports

CRM expert David Taber reveals which CRM reports provide the most value to businesses and why.

feature 3

The Top Ten Trends in Business Intelligence

Mobile devices, the cloud and pesky startups are just a few of the trends altering the business intelligence landscape.

feature 4

Is Apple's iPad Changing CRM and Business Intelligence?

Some big-name companies, like MicroStrategy and SAP, are betting that the answer is 'yes.'

feature 5

Vendors Reveal 10 of Their Top CRM Tips

Salesforce.com, NetSuite and SugarCRM offer advice for choosing a customer relationship management (CRM) system — and getting employees to actually use it.

feature 6

The Top Six Trends in Enterprise Customer Relationship Management (CRM)

The cloud, smarter analytics, social media and mobile devices are just some of the trends that are rapidly changing the CRM market.

feature 7
Next:

Your guide to CRM, business intelligence and analytics news, reviews and resources.

Cisco Sees Strong Growth in Social Media Call Center Software
By Paul Shread  - April 25,2011
Cisco is reporting strong growth in its social media call center solutions just a few months after their launch.

Maximizer CRM Live Offers Quick Deployment as Cloud-Based Solution
By Vangie Beal  - April 25,2011
The new online CRM offering consolidates contacts, business communications and forecasts without the need for a complex hardware infrastructure.

SAP, Oracle and Microsoft Lead Business Intelligence Market
By Paul Shread  - April 21,2011
Strategic business intelligence projects returned in 2010, sending the BI market past the $10 billion mark.

Oracle Adds Financial Reporting, Compliance to Enterprise Performance Management
By Vangie Beal  - April 21,2011
The latest version of Oracle EPM helps organizations manage complex financial reporting and compliance tasks.

MicroStrategy Business Intelligence 9.2 Offers Visual Insight
By Vangie Beal  - April 20,2011
New features help business users explore data from across the enterprise to quickly find answers to business questions without the need for IT assistance.

Panorama Social Business Intelligence Platform Puts Focus on Relevancy
By Vangie Beal  - April 19,2011
The Necto Business Intelligence (BI) platform introduces the concept of true relevancy.

Microsoft Begins Public Beta of Office 365
By Stuart J. Johnston  - April 18,2011
As if more than 10,000 beta testers weren't enough for its upgraded online services, how about millions?

IBM Unveils Unified Business Process Management (BPM) Platform
By Vangie Beal  - April 18,2011
IBM has unveiled new software and services aimed at helping organizations transform their business processes.

QlikTech Sees Mobile Business Intelligence Moving to HTML5 Browsers
By Paul Shread  - April 15,2011
Mobile business intelligence has evolved from browser-based clients to native apps — and back.

Oracle Adds Supply Chain Management, Financials to PeopleSoft
By Vangie Beal  - April 15,2011
PeopleSoft 9.1 is shaping up to be Oracle's most successful PeopleSoft release.

Heritage Announces $3 Million Healthcare Analytics Contest
By Vangie Beal  - April 14,2011
The Heritage Health Prize will award the most accurate predictive algorithm for reducing healthcare costs and improving care.

SAS, EMC Team Up for High-Performance Analytics
By Vangie Beal  - April 13,2011
The two companies will use the EMC Greenplum Appliance to analyze large amounts of data.

Ten Common CRM Mistakes - And How to Avoid Them
By Jennifer Schiff  - April 12,2011
Experts reveal some of the most common mistakes when choosing, deploying and using a CRM system — and what businesses can do to avoid or fix them.

Microsoft to Offer ERP in the Cloud
By Paul Shread  - April 11,2011
Microsoft says ERP and CRM 'should be for everyone.'

SAP Unveils Rapid Deployment Applications for Quick Gains
By Vangie Beal  - April 11,2011
Easily deployed offerings in CRM, ERP, business intelligence, supply chain and other areas give businesses software and predefined services at a set price.

Daily News Section Index

The SaaS-Based ERP Market
April 12, 2011
Enterprise-level organizations have been reluctant to adopt Software-as-a-Service based Enterprise Resource Planning.

Surado Deploys Enterprise CRM Cloud services
April 11, 2011
The enterprise cloud delivers SaaS Surado CRM Online initiatives.

Former MindTree Co-Founder Announces New Global IT Venture
April 11, 2011
Happiest Minds has the objective of creating the happiest customers and the happiest employees.

Edmunds Deploys MicroStrategy Market Analysis iPad App
April 11, 2011
The new iPad app is built on the MicroStrategy Mobile platform.

Companies Look for Diverse ERP Solutions
April 08, 2011
Moving beyond a single on-site enterprise resource planning (ERP) software setup.

More Daily News


IT MANAGEMENT NETWORK NEWS
Earth Day Report: Green Computing Beyond the Datacenter
3 Steps to Effective Succession Planning
7 Cloud Computing Security Emerging Vendors
Windows 7 Hits 350 Million Licenses
Cisco Sees Strong Growth in Social Media Call Center Software
Maximizer CRM Live Offers Quick Deployment as Cloud-Based Solution
DRM Watch Transitions to New Format
2008 Year in Review, Part 3
Oracle Patches Java.com Flaw
Updated: The Best Security for Wireless Networks
"I Don't Want to Hear about ITIL!", Part I
ITSM News Round Up for March 2011, Part I
Click here to see our latest articles
Contractor Steals Shell Employees' SSNs
Who's Really at Risk From the DNS Flaw?
Big Blue Takes On Swine Flu
Pathwork, Univa UD Research Cancer in the Cloud
IT Paychecks Headed Up, Modestly
Practical Techniques for Training Adults
The IT Sky Is Not Falling (At Least Not So Much)
Looking Past The Doom And Gloom