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By Jim Tierney
After getting out of mail order catalogs this year, retail giant J.C. Penney is streamlining its supply chain operations to reflect its current distribution channels.
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By Jim Tierney
Many online merchants have been slow to adopt live chat technology, but web shoppers are warming to it. About 20% of shoppers prefer live chat, according to a recent survey conducted by Bold Software and consultancy The E-tailing Group.
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By Jim Tierney
Fulfillment is getting greener this summer at Toys ’R’ Us, as the merchant plans to flip the switch on solar energy systems at a pair of distribution centers. The toy retailer’s DC in Flanders, NJ, will account for the largest rooftop solar power installation in North America.
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By Tim Parry
The National Retail Federation launched a radio ad campaign aimed at Senator Jon Tester's attempt to stall swipe-fee reform. The NRF says swipe fee reform would save retailers and consumers more than $1 billion in interchange fees banks charge to process debit card transactions.
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