The Wayback Machine - https://web.archive.org/web/20110628054705/http://redditgifts.com/faq/
RedditGifts: an online gift exchange program for the reddit.com community
We here at RedditGifts are here to help but would really love if you'd take a look through these helpful frequently asked questions first.
Feeling extra helpful? How about you add a quesiton and answer to the list here.

What is RedditGifts?

RedditGifts is an online gift exchange program for the reddit community. It's like a secret santa but can happen whenever we want.
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Who can participate?

Participants must have a valid Reddit account to sign up with Redditgifts. To sign up for an exchange, the account needs to have been created before the announcement of sign ups.
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How are we matched up?

After signing up, you will be randomly matched with another Redditor. You are not matched in pairs. You do not receive information about the person sending to you.
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What do the parcels on my exchanges screen represent?

Your exchanges screen (http://redditgifts.com/in/) features a parcel icon that represents the gift you can expect. The dates indicate when the information was most recently retrieved. This may change throughout depending on how often your Santa looks at your info. When the present is shipped, the icon will turn green and the date underneath will represent the date of shipping.
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Are we required to ship internationally? Is there a way to opt out of this?

You are given the option to ship internationally. it is not required.
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What do I need to send a present through the mail?

Be prepared to fill out a customs form if shipping internationally. Some forms require a phone number of the recipient. you can send an anonymous message through redditgifts to ask for this. Placing a high value on the form can cause your giftee to pay a fee when picking it up. Try to avoid this.

Do not wrap the box. Follow you local post's directions.

Do not send items that will be flagged by customs. You can usually find a list on a country's embassy page.
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How can I edit the Suggestions I gave when I signed up?

To edit your suggestions, find the "your: exchanges" link in the top right hand corner, and then click on 'likes'.
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What if I cannot make the shipping deadline?

You will receive increasingly irritated reminder emails. If you are very late, your giftee may mark the gift unreceived causing you to be banned. Try not to be late. If you are, it is considered polite to send an anonymous message alerting your giftee so they know they are not forgotten.
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How do we know when a gift has been received?

When you confirm your gift on Redditgifts we will send an email to your Santa. Likewise, you will receive one when your giftee confirms.
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How does rematching work?

Rematching takes place when a person does not receive a gift. That person receives a new Santa to replace the Bad Santa. Rematching dates are based on when your gift was sent or if it was not marked shipped at all. It takes several weeks after the shipping date to begin this.

It is entirely reliant on people signing up to be Second Santas. We do not guarantee that rematching will take place or that everyone will be rematched.
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