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ISP Planet
The Intelligence Center for the ISP Community
October 23, 2011

 

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ISP-Planet contains more than 10,000 articles accessible through the search box on the left and the links below.

 

 

 Anti-Spam Directory: ISP-Planet's anti-spam directory offers you a quick overview of the promising but challenging variety of spam solutions on the market.

 Backbone Directory: ISP-Planet can't tell you which backbone provider is right for your business, but we can provide you with a time-saving resource to help guide you through the selection process. Only you can determine which backbone provider is right for your ISP.

 Billing Service Directory: For some ISPs, selecting a billing service or sorting through software offerings is a fruitless task. ISP-Planet takes some of the guess work out of selecting the billing software or service program that's right for your ISP business. Also see the ISP Billing Quick Reference Chart.

 Directory of ISP Associations: There are more than 50 professional Internet organizations in the United States alone. How do you know who's who and what's what? How do you find out which organization is right for your ISP? You can start here.

 Guide to Starting & Running an ISP: ISP-Planet has accumulated a wealth of original articles authored by our talented team of experts that actually work in the Internet service industry. The collection should be considered must read material for anyone that is thinking about starting an ISP, professionals already operating an Internet service, or ISP owners that are considering exiting the industry.

 

Notable Quotes
On bailout cash...
"Perhaps the biggest risk of all these broadband plans is that incumbents will exploit the crisis to gain regulatory concessions limiting competition and open access to their networks in exchange for promises to invest. This could even help recreate the telecoms monopolies of old."

The Economist

 

 How-To Handbooks: Whether you are a tenured business owner or a new Internet service operator, ISP-Planet can help you find the marketing, technology and service solutions you need to build a successful ISP. Each of the ISP-Planet How-To Handbooks are designed to offer you expert advise and thought-provoking articles that will provide you with the guidance you seek.

 Intrusion Detection Systems Directory: Security risks have grown dramatically for internet service providers because entire infrastructures are based on open standards systems. As a result, ISPs need to be able to quickly and accurately detect unauthorized changes and respond accordingly, in order to maximize security and minimize downtime. Includes Quick Reference Chart.

 ISP Broker Directory: If you decide to sell your business, remember this: it's not about picking a good broker instead of a bad one; it's about finding the company that's accustomed to cusotmers like you. Includes Quick Reference Chart.

 ISP Glossary: Your source for the most up-to-date terms, definitions, and acronyms for and about internet service providers.

 List of Internet Lawyers: The ISP-Planet List of Internet Lawyers is a small list of attorneys organized by state. While operating an ISP business is often a do-it-yourself venture, it pays to know where to turn when you need legal counsel and advice.

 Merchant Account Providers Directory: ISP-Planet's merchant account providers directory will help you find the credit card processor you need.

 Outsourced Customer Support Directory: Deciding whether or not to outsource customer support is a difficult decision, but it depends in part on what your outsourcing options are. Includes Quick Reference Chart.

 Registrar Directory: There are hundreds of online entities that compete to provide domain name registration services for Internet access providers. Be wary, not all registrants are created equally. Includes Quick Reference Chart.

 State PUC Directory: An ISP Guide to Local Regulatory Agencies as maintained by ISP-Planet. It pays to know whom to contact and where in order to understand what your local regulators can do for your ISP business (or to encourage them not to harm it).

 Trouble Ticketing Systems Directory: As ISPs grow and evolve, ISPs are turning to trouble ticketing systems in order to manage a more varied portfolio of services and customers. Includes Quick Reference Chart.

 VoIP Wholesale Provider Directory: As the ISP business matures, ISPs need to offer ever more services. VoIP is very complex, very popular, and very profitable, making it a strong candidate for outsourcing. Includes Quick Reference Chart.

 Webmail Directory: Whether you choose to offer webmail yourself, or direct your customers to the plentiful, free offerings available on the web, it pays to know what webmail products are available. Includes Quick Reference Chart.

 Wireless Equipment Distributor Directory: Wireless ISPs tend to know the equipment, but are not always aware of all of the companies that sell the equipment. There are many options available, from smaller local vendors to those with a global presence, and each ISP should be able to find a suitable provider.

 

 

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