How to contact the Bay Area News Group
Main phone numbers and addresses
The Mercury News: 408-920-5000 (voice)
75 E. Santa Clara St.
Suite 1100
San Jose, CA 95113
East Bay Times: 925-935-2525
208 Lindbergh Avenue
Livermore, CA 94551-9512
Newspaper and digital subscriptions customer service:
To report a Mercury News newspaper delivery issue, make a payment, place a vacation hold, or make a change to your subscription, please contact our Subscriber Services department at 408-508-5554 or online via the My Account site.
Customer Service Hours:
Monday through Friday: 6:30a.m. – 5 p.m.
Saturday: 7:00a.m. – 10:30a.m.
Sunday: 8:00a.m. – 10:30a.m.
Subscription Terms:
All Access & Print per week:
$45.00 for 7-day
$19.50 for 4-day (Thursday through Sunday)
$10.90 for Sunday
$8.50 for Digital
Print & Basic Digital per week:
$44.90 for 7-day
$19.40 for 4-day (Thursday through Sunday)
$10.80 for Sunday
Print only per week:
$44.75 for 7-day
$19.25 for 4-day (Thursday through Sunday)
$10.65 for Sunday
The Mercury News:
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- Didn’t get your Mercury News or experiencing other print circulation or digital subscription issues? Call 408-508-5554 or manage your Mercury News subscription — including billing, vacation holds and more — on the My Account site.
- Lost your Mercury News account password? Reset it here.
- View today’s digital replica, The Mercury News e-Edition
- Having trouble with your unlimited digital access? Read our FAQ here, or email us with details of the issue you encountered, the device and the browser you were using. For other feedback on our websites and mobile apps, email us here.
- Subscribe to The Mercury News
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East Bay Times:
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- Didn’t get your East Bay Times or experiencing other print circulation or digital subscription issues? Call 925-276-9254 or manage your East Bay Times subscription — including billing, vacation holds and more — on the My Account site.
- Lost your East Bay Times account password? Reset it here.
- View today’s digital replica, East Bay Times e-Edition
- Having trouble with your unlimited digital access? Read our FAQ here, or email us with details of the issue you encountered, the device and the browser you were using. For other feedback on our websites and mobile apps, email us here.
- Subscribe to East Bay Times
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Digital and print advertising:
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- Want to place an ad in one of our regional daily or local weekly newspapers, or on our websites and mobile apps?
- Contact us at BayAreaNewsGroup.com/Contact-Us
- Information at BayAreaNewsGroup.com
- Interested in our advanced digital marketing services?
- Information at BayAreaNewsGroup.com/Digital-Solutions
- Direct advertising links:
- To place an obituary go to our self-service obituary site here. For additional information, call us at 408-920-5276
- To place a classified ad give us a call at 408-920-5111. For additional information email us at classads@bayareanewsgroup.com.
- To place a legal notice or for more information on legal advertising information email us at LegalAds@BayAreaNewsGroup.com
- To see Mercury News newspaper ads go here.
- To see East Bay Times newspaper ads go here.
- Want to place an ad in one of our regional daily or local weekly newspapers, or on our websites and mobile apps?
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Reaching the newsroom:
Newsroom — 408-920-5444
News tips, local news — local@bayareanewsgroup.com
Sports — sports@bayareanewsgroup.com, 408-920-5830
Photo reprints — photovideodesk@bayareanewsgroup.com
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- Bay Area regional and local news:
- To alert us to urgent breaking Bay Area news, email us at: breakingteam@bayareanewsgroup.com or call us at 925-943-8241
- To suggest a local news story for MercuryNews.com, SiliconValley.com and The Mercury News, email us at: local@bayareanewsgroup.com
- To suggest a local news story for EastBayTimes.com and the East Bay Times, email us at: local@bayareanewsgroup.com
- To suggest a local news story for the Silicon Valley Community News weeklies, email us at: local@bayareanewsgroup.com
- Business and technology news:
- To suggest a business or technology story, email us at: business@bayareanewsgroup.com
- Sports news:
- To suggest a sports story, email us at: sports@bayareanewsgroup.com
- Entertainment and lifestyle news:
- To suggest an entertainment or lifestyle story, email us at: features@bayareanewsgroup.com
- Editorials, opinion & letters to the editor:
- Submissions must include your name, telephone number and address. (Only the name will be published.)
- Corrections:
- If you believe we made an error in The Mercury News, email us at: corrections@bayareanewsgroup.com
- If you believe we made an error in the East Bay Times, email us at: corrections@bayareanewsgroup.com
- If you believe we made an error in a Silicon Valley Community Newspapers publication, email us at: corrections@bayareanewsgroup.com
- Website and mobile app feedback:
- If you have feedback on our e-edition digital replica newspaper website or mobile apps, email us at: subscriberservices@bayareanewsgroup.com
- If you have feedback on this website or one of our mobile news apps, email us at: webfeedback@bayareanewsgroup.com
- Bay Area regional and local news:
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Executives
- Sharon Ryan, President and Publisher – Responsible for all aspects of the Bay Area News Group
- Michael Turpin, Executive Vice President/Chief Revenue Officer – Responsible for retail and classified advertising – 408-920-5455
- Frank Pine, Executive Editor – Responsible for all news coverage – 408-920-5456
Newsroom Leadership Team
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- Sarah Dussault, Senior Editor – 408-920-5307
- Bryce Martin, Managing Editor – 408-709-1716
- Annika Toernqvist, Managing Editor of Digital for Northern California
- Steve Palopoli, Assistant Managing Editor of Local & Breaking News
- John Woolfolk, Assistant Managing Editor of Enterprise
- Chris Gotsill, Assistant Managing Editor – A1 and Visuals – 925-977-8527
- Michael Nowels, Sports Editor – 408-920-5830
- Max Taves, Opinion Editor
- Daniel Jimenez, Senior Breaking News Editor
- Lisa Hix, Features Editor
- Laura Oda, Senior Photo Editor
- Andrea Altman, Office Manager
Opinion
- Max Taves, Opinion Editor – mtaves@bayareanewsgroup.com
- Nick Bhasin, Deputy Opinion Editor – nbhasin@bayareanewsgroup.com
Archives
- Veronica Martinez, News Librarian – vmartinez@bayareanewsgroup.com
Wish Book
- Andrea Altman, Community Projects Manager – aaltman@bayareanewsgroup.com; 408-920-5865
Breaking News
- Daniel Jimenez, Senior Breaking News Editor – djimenez@bayareanewsgroup.com; 408-278-3448
- Jason Green, Night Breaking News Reporter – jason.green@bayareanewsgroup.com
- Harry Harris, Alameda County Breaking News Reporter – hharris@bayareanewsgroup.com; 510-208-6443
- Rick Hurd, Contra Costa Breaking News Reporter – rhurd@bayareanewsgroup.com
- Caelyn Pender, South Bay Breaking News Reporter – cpender@bayareanewsgroup.com
- Robert Salonga, South Bay Criminal Justice & Public Safety Reporter – rsalonga@bayareanewsgroup.com ; 408-920-5002
East Bay Local News
- Cyrus Farivar, Local Editor- Contra Costa County & Alameda County – cfarivar@bayareanewsgroup.com
- Robert Summa, Local Editor- Alameda County & Commercial Real Estate- rsumma@bayareanewsgroup.com
- Nathan Gartrell, Court Reporter, Alameda & Contra Costa Counties – ngartrell@bayareanewsgroup.com
- Chase Hunter, Alameda County Reporter – chunter@bayareanewsgroup.com
- Sierra Lopez, Contra Costa County Reporter – slopez@bayareanewsgroup.com
- Kyle Martin, Tri-Valley/Fremont Reporter – kymartin@bayareanewsgroup.com
- Hema Sivanandam, East Contra Costa County Reporter – hsivanandam@bayareanewsgroup.com
Bay Area Regional News
- John Woolfolk, Assistant Managing Editor of Enterprise – jwoolfolk@bayareanewsgroup.com
- Leslie Griffy, Deputy Enterprise Editor – lgriffy@bayareanewsgroup.com
- George Avalos, Commercial Real Estate Reporter – gavalos@bayareanewsgroup.com
- Ethan Baron, Workforce & Technology Reporter – ebaron@bayareanewsgroup.com
- Molly Gibbs, Education Reporter – mgibbs@bayareanewsgroup.com
- Grace Hase, Politics Reporter – ghase@bayareanewsgroup.com
- Paul Rogers, Environment Reporter – progers@bayareanewsgroup.com; 408-920-5045
- Grant Stringer, Health & Homelessness Reporter – gstringer@bayareanewsgroup.com
- Julia Prodis-Sulek, Bay Area Reporter – jsulek@bayareanewsgroup.com
- Jakob Rodgers, Criminal Justice & Public Safety Reporter – jrodgers@bayareanewsgroup.com – 510-390-2351
South Bay Local News
- Sandra Gonzales, Local Editor – South Bay – sgonzales@bayareanewsgroup.com
- Ryan Macasero, San Jose Reporter – rmacasero@bayareanewsgroup.com
- Nollyanne Delacruz, Los Gatos & Saratoga Reporter – ndelacruz@bayareanewsgroup.com
- Sal Pizarro, San Jose’s Around Town Columnist – spizarro@bayareanewsgroup.com; 408-920-5473
- Luis Melecio-Zambrano, Santa Clara County Reporter – lmeleciozambrano@bayareanewsgroup.com
Sports
- Michael Nowels, Sports Editor – mnowels@bayareanewsgroup.com
- Laurence Miedema, Deputy Sports Editor – lsmiedema@bayareanewsgroup.com
- Darren Sabedra, Assistant Sports Editor – dsabedra@bayareanewsgroup.com
- Christian Babcock, South Bay Preps Reporter – cbabcock@bayareanewsgroup.com
- Nathan Canilao, East Bay Preps, Valkyries Reporter – ncanilao@bayareanewsgroup.com
- Justice delos Santos, San Francisco Giants Reporter – jdelossantos@bayareanewsgroup.com
- Joseph Dycus, Golden State Warriors Reporter – jdycus@bayareanewsgroup.com
- Dieter Kurtenbach, Sports Columnist – dkurtenbach@bayareanewsgroup.com
- Cam Inman, San Francisco 49ers Reporter – cinman@bayareanewsgroup.com
- Curtis Pashelka, San Jose Sharks Reporter – cpashelka@bayareanewsgroup.com
- Jon Wilner, The Wilner Hotline/College Sports – jwilner@bayareanewsgroup.com
Features
- Lisa Hix, Eat, Drink, Play & Magazine Editor – lhix@bayareanewsgroup.com; 408-920-5332
- Randy McMullen, The Weekender+ Editor – rmcmullen@bayareanewsgroup.com
- Kate Bradshaw, Eat, Drink, Play Reporter – kbradshaw@bayareanewsgroup.com
- Jim Harrington, Eat, Drink, Play Reporter – jharrington@bayareanewsgroup.com
- John Metcalfe, Eat, Drink, Play Reporter – jmetcalfe@bayareanewsgroup.com
- Martha Ross, Celebrities Reporter – mross@bayareanewsgroup.com
- Linda Zavoral, Eat, Drink, Play Reporter – lzavoral@bayareanewsgroup.com; 408-920-5960
Audience
- Scott Swyres, Deputy Audience Editor – sswyres@bayareanewsgroup.com
- Gieson Cacho, Newsletter Producer – gcacho@bayareanewsgroup.com
- Patrick Cant, Audience Producer – pcant@bayareanewsgroup.com
- Kristen Crowe, Audience Producer – kcrowe@bayareanewsgroup.com
- Jennifer Morris, Business Editor – jmorris@bayareanewsgroup.com
- Patrick Perron, Audience Producer – pperron@bayareanewsgroup.com
- Susan Steade, Audience Producer – ssteade@bayareanewsgroup.com
- Pueng Vongs, Audience Producer – pvongs@bayareanewsgroup.com
- Jaime Welton, Audience Producer – jwelton@bayareanewsgroup.com
Visuals
- Chris Gotsill, Assistant Managing Editor of Visuals & the Front Page – cgotsill@bayareanewsgroup.com
- Paiching Wei, Graphics Director – pwei@bayareanewsgroup.com
- Laura Oda, Senior Photo Editor loda@bayareanewsgroup.com
- Doug Duran, Photo Editor – dduran@bayareanewsgroup.com
- Ray Chavez, East Bay Photographer – rchavez@bayareanewsgroup.com
- Aric Crabb, East Bay Photographer – acrabb@bayareanewsgroup.com
- Jeff Durham, Graphic Artist
- Shae Hammond, South Bay Photographer – shammond@bayareanewsgroup.com
- Jose Fajardo, East Bay Photographer – jfajardo@bayareanewsgroup.com
- Nhat Meyer, South Bay Photographer – nmeyer@bayareanewsgroup.com
- Dai Sugano, Senior Multimedia Editor – dsugano@bayareanewsgroup.com
- Jane Tyska, East Bay Photographer – jtyska@bayareanewsgroup.com
Weeklies
- Anne Gelhaus, South Bay Weeklies Editor – agelhaus@bayareanewsgroup.com
- Nate Jackson, East Bay Weeklies Editor – njackson@bayareanewsgroup.com
- Vytas Mazeika, Weeklies Production Editor – vmazeika@bayareanewsgroup.com