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Let’s set up a time to talk about how WP Cloud can help you provide scalable, highly available, fast websites.
Or, call or text Jesse Friedman, Head of WP Cloud, at +1-408-MY-CLOUD (692-5683).
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Sales Faq
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Can plans be customized according to our needs, such as the number of CPUs, PHP workers, or storage?
Yes, our pricing model allows partners to customize plans according to the number of PHP workers and the amount of storage needed.
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How much memory is included in WP Cloud plans?
We provide 512 MB of storage per PHP worker.
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Are any plugins bundled with WP Cloud?
Yes, both Akismet and Jetpack are bundled with WP Cloud. We do not enforce these to be activated for all sites but both are highly recommended.
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Can WP Cloud partners create packages to sell to their customers that have specific PHP worker and storage limits?
Yes, WP Cloud partners can leverage our API to design customized packages that feature PHP worker limits (up to ten), dynamic worker bursting capabilities of up to 110 workers, and scalable storage options.
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When a site grows beyond a pricing tier, am I required to reprovision?
Sites can have their characteristics changed and/or limited in place; there is no need to re-provision a site.
Disk quota:
- Can be increased up to 200 GB (more if needed).
- Can be decreased so long as the amount of disk space already in use does not exceed the new limit; for example, if a site is using 10 GB, it cannot have its disk quota set to 8 GB.
PHP workers:
- Can be increased up to 10 (the system default), which allows bursting. Higher settings available based on need as well.
- Can be decreased to 2, which will limit workers for the site.
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Can a hosting partner setup an additional backup if a client asks for it, such as Google Cloud?
Yes, partners can redirect the location of backup restore points to another service like GCP or AWS. This is one way WP Cloud helps hosts feel at ease about maintaining ownership of all the data for all their clients
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Does WP Cloud have overage charges for additional pageviews or visitors?
No, our platform includes unlimited visitors/bandwidth.
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Are staging sites free on WP Cloud?
Yes, each production site on WP Cloud comes with one free staging site.
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How are quotas enforced for storage resources that are shared across instances?
We allow for you to create storage limits via the API on a single site. WP Cloud partners can use their UI to give control to customers to modify the storage limits on their site without going over the plan limit.
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What happens if a client reaches the plan limits regarding storage? Is the website throttled until the spike subsides?
The WP Cloud limit is a hard limit. It currently includes the files uploaded to the site and excludes the database. Some partners, like Pressable, set the WP Cloud limit higher than than what the customer is paying for to allow for a “soft” limit implementation.
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For customers who frequently create sites and want to add a domain later, does WP Cloud allow me to create a site if the customer does not have a domain?
Yes, you can create a site without a domain using the API and assign a domain to it. It helps to have a “holding” domain to use for these sites without their own domain; for example, Pressable uses *.mystagingwebsite.com, WordPress.com uses *.wpcomstaging.com.