Commonwealth Care Alliance

For nearly 20 years, Holyoke Health Center, Inc. has been a trusted healthcare provider for CCA members in Holyoke and across the surrounding communities of Western #Massachusetts. As a federally qualified health center, it delivers high-quality, comprehensive care—including primary, specialty, and urgent care, along with on-site pharmacy, vision, and dental services. Their integrated care model makes healthcare more accessible, convenient, and responsive to community needs. The Center for Recovery and Support is a vital resource for individuals in recovery or living with HIV/AIDS. Through innovative residency programs, Holyoke Health Center is also preparing the next generation of nurse practitioners, dentists, and pharmacists to expand access and meet the needs of underserved populations. Driven by a commitment to quality, operational excellence, and cultural responsiveness, Holyoke Health Center is helping close care gaps, improve patient outcomes, and reduce unnecessary ER visits. “Holyoke Health Center has been a valued partner in advancing our mission to improve the health and well-being of individuals with the most complex and significant needs,” said Corey McCarty, SVP of Product and Provider Organization at CCA. “We’re grateful for their unwavering commitment to person-centered care and proud to shine a light on the impactful work they do to build healthier and safer communities.” #HealthcareAccess #IntegratedCare #CommunityCare #CCACommunity

ADA Anniversary  July 26 35 years ago today, the Americans with Disabilities Act marked a turning point for disability rights in the U.S. This landmark legislation has expanded access, reduced discrimination, changed public perception, and empowered individuals with disabilities to participate more fully in society. I’m proud to serve as Director of CCA Primary Care, a practice designed to meet the unique needs of individuals with physical and developmental disabilities.  Here’s how we’re improving care for those who need it most: ✔️ Accessible clinics with specialized equipment like wheelchair scales, stretchers, Hoyer lifts, and slide boards ✔️ Flexible care: in-clinic, at home, or virtual, based on patient needs ✔️ Longer visits when needed for complex care ✔️ Interdisciplinary teams: APCs, physicians, nurses, behavioral health, and support staff ✔️ Focus on preventing disability-related complications through early, comprehensive care We believe healthcare should meet people where they are—physically, emotionally, and medically. #ADA35 #DisabilityInclusion #AccessibleHealthcare #PrimaryCare

Meet CCA Community Health Worker Rebekka, whose passion for helping others is deeply rooted in her own lived experience. Because she understands the challenges firsthand, she’s uniquely equipped to guide our members through community and state programs—connecting them with critical social supports that promote health, stability, and well-being. In one recent case, her dedication made a meaningful difference in a member’s quality of life. Read the full story: https://bit.ly/3Trehag #CommunityHealthWorker #SocialDeterminantsOfHealth #WholePersonCare #CCACommunity

CCA’s ability to support individuals with complex needs is strengthened by dedicated partners like Upham's Community Care, which provides high-quality, integrated healthcare that combines care management with primary, specialty, and urgent care. Their holistic, family-centered approach goes beyond medical treatment to address social needs such as housing, legal support, immigration, child support, insurance, and emergency assistance. Services are culturally and linguistically tailored to honor the values, needs, and preferences of their patients. Upham’s comprehensive family approach supports individuals at every stage of life—from pediatric care and developmental screenings for infants to geriatric care that promotes aging with dignity. They're also dedicated to reducing the impact of substance use, reflected in staff training on key topics—overdose prevention, naloxone administration, and pain management—along with ongoing efforts to expand capacity for compassionate, comprehensive opioid use disorder treatment. “As a pillar of the Dorchester community, Upham’s Community Care has shown unwavering dedication to meeting patients and families where they are,” said Erik Helms, CCA’s SVP of Provider Contracting and Performance. “They’ve been a trusted partner to CCA, helping improve the health and quality of life of our members for over two decades.” #ThankYou, Upham's Community Care, for your passion and commitment to serving our members. #IntegratedCare #CommunityCare #CCACommunity

We’re so proud to be a member of the CareSource family and thankful for the warm welcome!

July is Disability Pride Month, a time to celebrate the identities, cultures, achievements, and experiences of people with disabilities. This year also marks the 35th anniversary of the Americans with Disabilities Act (ADA), a groundbreaking law that protects against disability-based discrimination. At CCA, we’re proud to deliver disability-competent care across #Massachusetts. From in-home visits to accessible clinics and inclusive community spaces, we’re committed to breaking down barriers so individuals with disabilities can access the care they need to thrive. We’re grateful to our members, patients, and caregivers who partner with us every day to shape and improve the care we deliver. We stand with you—this month and every month. #DisabilityPride #ADA35 #DisabilityRights

We're excited to announce that today CareSource named John Koehn as the Massachusetts market president to lead CCA! In this role, he will work closely with CareSource leadership and the executive team of CCA to ensure a seamless integration of services and operations to bolster the services and supports available to individuals with complex health needs in Massachusetts. Koehn brings extensive and proven health care experience in integrated Long-Term Services and Supports (LTSS) to serve the needs of dual-eligible populations. “John’s health care and leadership expertise are exactly what we need to ensure residents of Massachusetts with complex health needs continue to have access to person-centered, high-quality health care,” said Erhardt Preitauer, CEO of CareSource. “His commitment to operational excellence and the member and caregiver experience will help to ensure CCA’s long-term sustainability and strong commitment to our members, patients and the Commonwealth.” Learn more: https://bit.ly/4k0vVMZ

CCA is proud to partner with providers that share our mission of helping individuals with complex healthcare needs, including NeighborHealth, the largest Federally Qualified Health Center in #Massachusetts. For over a decade, this partnership has connected many CCA Senior Care Options members with NeighborHealth’s comprehensive, community-based care. Their integrated approach includes: ✔️ Coordinated care management ✔️ Primary and specialty care ✔️ Medical and behavioral health emergency services ✔️ Interpreters ✔️ Patient advocacy and financial assistance ✔️ Telehealth ✔️ MassHealth enrollment support ✔️ And more “NeighborHealth provides our members with high-quality, one-stop healthcare—right in the neighborhoods they call home,” said Mark Waggoner, CCA’s Massachusetts General Manager. “Their wraparound services, geriatric expertise, and unwavering commitment to equitable, culturally responsive care make them an invaluable partner in building stronger, healthier communities.” NeighborHealth is just one example of the many partners who help us advance our mission. #ThankYou for everything that you do! #IntegratedCare #CommunityCare #CCACommunity Images courtesy of NeighborHealth.

It’s #NationalEMSWeek, and we are celebrating our partners in care delivery, specially trained to provide acute care in the home. Today, we are spotlighting @SmartCare! SmartCare is the Mobile Integrated Health arm of Cataldo Ambulance Service Inc., who has partnered with instED for nearly 8 years. Their specially trained Mobile Health providers bring high-quality care to instED patients in their homes. Visit https://lnkd.in/eaQXFZ3m to learn more about how our EMS partners support our in-home medical care. #insted #EMSweek #MIHcare #community

It’s #NationalEMSWeek, and we are celebrating our partners in care delivery, specially trained to provide acute care in the home. Today, we are spotlighting Estella Health! Estella Health has partnered with instED for nearly 2 years. Their specially trained Mobile Health providers deliver high-quality medical care to instED patients in their homes. Visit https://lnkd.in/eaQXFZ3m to learn more about how our EMS partners support our in-home medical care. #insted #EMSweek #MIHcare #community