Counsel Health

We’re proud to share that Counsel has been named a Quarterfinalist in the 2026 The Digital Health Hub Foundation - Digital Health & AI Awards 🎉 How people access healthcare is fundamentally changing. With medical AI continuing to grow as a site of care, AI-native models have the potential to expand clinical capacity while creating a more continuous, personalized, and accessible experience. This recognition reflects how our care delivery model is shaping the modern healthcare experience. Counsel provides members with immediate, personalized medical advice from Counsel AI and the ability to chat with an in-house physician in minutes for treatment across a broad spectrum of conditions. → Explore the 2026 Quarterfinalists: https://lnkd.in/dmU7jZrH → Haven’t experienced Counsel yet? Try it now: https://lnkd.in/eTKJ29Sx

We’re incredibly excited to welcome Dr. Aaron Neinstein as Counsel's new Chief Growth Officer 🚀 Aaron brings a unique perspective to the team, combining more than 15 years as a practicing endocrinologist with deep experience building and scaling healthcare technology. Across leadership roles at leading health systems and digital health companies, he has focused on reducing friction in care access, giving patients a more complete view of their health, and creating stronger partnerships between patients and physicians. We sat down with Aaron to discuss what brought him to Counsel, how practicing medicine shapes his perspective on medical AI, and why thoughtful deployment will be critical to building the next era of care. Get to know Aaron in the full Q&A ➡️ https://lnkd.in/eej7EAUb

We’re incredibly excited to announce that Counsel is joining the CMS Innovation Center’s ACCESS Model, bringing AI-native chronic care to Medicare beneficiaries at no out-of-pocket cost. 🩺 Starting in early 2027, eligible Medicare beneficiaries with hypertension, obesity, hyperlipidemia, or prediabetes will have access to Counsel’s modern, connected care experience. Patients will receive personalized guidance from Counsel’s medical AI alongside on-demand access to our board-certified physicians. We’re also expanding our partnership with ŌURA. For eligible Oura Members ages 65+, Counsel will incorporate continuous biometric data into how care is delivered, helping members move seamlessly from health insights to clinical action within the Oura App. More than 90% of adults 65+ live with at least one chronic condition, yet many advances in digital health have not reached Medicare beneficiaries at the same scale. Through ACCESS, we’re proud to help close that gap and bring a more accessible, continuous model of care to the patients who stand to benefit most. → Read the exclusive Fierce Healthcare article: https://lnkd.in/ea_VkZyF → Explore the full press release: https://lnkd.in/eZ3VKp_c

Medical AI shouldn’t tell patients what they want to hear. It should tell them what they need to hear 💡 In a recent article from Healthgrades, Dr. Hashem E. Zikry, MD, MS, Medical Director of Research & Policy, explores the risk of “patient appeasement” as more people turn to AI for medical guidance, and why knowing when to escalate, gather more information, or involve a physician is critical to patient safety. Dr. Zikry also shares why responsible medical AI requires guardrails throughout the entire care journey, from physician-designed clinical protocols and real-time escalation to ongoing evaluation of completed patient interactions. As these systems scale, he argues that the goal shouldn’t simply be parity with existing care, but to hold medical AI to an even higher standard. Read the full conversation ➡️ https://lnkd.in/ecXsEKgw

We're proud to share that Counsel was recently named to Becker's Healthcare's 2026 Telehealth Companies to Know 🎉 The way people seek care is rapidly changing. Persistent access barriers, fragmented systems, and physician shortages are reshaping expectations for how care should be delivered, creating the need for modern front doors like Counsel. Our inclusion on this list reflects the impact of our AI-native primary care platform. By combining responsible medical AI with in-house physicians, Counsel is helping build the future of healthcare with a model that's continuous, personalized, and always available. More than 8 million people across the U.S. already have access to Counsel through enterprise partnerships, and that reach continues to grow as we work to support more patients throughout their health journey. → Explore the full list from Becker’s: https://lnkd.in/gMW3WJuW → Haven’t experienced Counsel yet? Try it now: https://lnkd.in/eTKJ29Sx

According to the ONC, healthcare organizations only have access to approximately 43% of a patient's data from outside their own network, contributing to growing care gaps. When patient context is fragmented, care becomes reactive. Opportunities for health plans to intervene earlier and guide members toward the right setting are often missed, creating unnecessary costs and downstream utilization. Even when clinical data is available at the point of care, it's rarely put to full use, leaving physicians to make decisions without the complete picture. In Counsel's latest article, we explore the role of interoperability in AI-enabled care, and how these models retrieve and apply patient context in real time. By combining longitudinal health data with intelligent triage, medical AI can help payers shift care upstream, improving network efficiency and reducing unnecessary escalation to downstream services. Read the full article to learn how interoperability powers context-aware care delivery ➡️ https://lnkd.in/eyFt_uAY

Healthcare has a simple truth: all healthcare is local. AI-enabled care should be no different. In Counsel's latest executive insights article, Dr. Rishi Khakhkhar, Chief Medical Officer, shares why we built Counsel Studio, our recently announced deployment platform. Every healthcare organization operates differently, with its own clinical protocols, provider networks, referral pathways, and patient populations. As AI becomes the front door to care, the future won't be defined by one-size-fits-all models, but by AI that adapts to the organizations and communities it serves. The article examines why trust, personalization, and local clinical context will ultimately determine how AI is adopted across healthcare, and how organizations can deliver care that feels native to their existing digital experiences. "We wanted to build a platform that lets organizations make this next era of care delivery feel like their own," said Dr. Khakhkhar. Read the full article to explore the future of personalized AI-enabled care ➡️ https://lnkd.in/gSjhpeTG

AI has the potential to transform women's health, but only if it's designed to deliver safe, continuous care 💡 In a recent Forbes article written by Amy Shoenthal, Dr. Rishi Khakhkhar, Chief Medical Officer, shares how AI is reshaping the way patients prepare for, navigate, and engage with their health. As more people turn to AI before seeing a physician, the opportunity lies in creating a continuous care model that supports patients throughout their health journey, not just during annual appointments. Dr. Khakhkhar also calls attention to the limitations of consumer AI tools: they often give patients the answers they want to hear rather than the guidance they actually need. That's why purpose-built, AI-enabled care plays a critical role in this transformation, extending care between in-person visits so patients never have to navigate important health decisions on their own. Read the full article ➡️ https://lnkd.in/eK2jt-jE

We’re incredibly excited to announce the launch of Counsel Studio, a new deployment platform that brings AI-enabled, physician-supervised care directly into healthcare organizations’ existing digital experiences 🩺 Health plans, health systems, and consumer health companies can now seamlessly integrate and white-label Counsel’s AI-enabled care model within their own applications. This enables users to receive immediate, personalized medical guidance, with the option to connect to a Counsel physician within minutes, all while staying aligned with each organization’s clinical protocols, escalation pathways, and brand. Today, more than 8 million consumers have access to AI-enabled care through our partnerships with leading enterprises. With Counsel Studio, we’re excited to help many more patients receive trusted, on-demand clinical care within the platforms they already call home. Read the full announcement to learn more ➡️ https://lnkd.in/dkc35Qah

Hello from Cape Cod 🦞 The Counsel team is back from our summer offsite, where we spent the week bringing colleagues from across the company together for collaboration, planning, and a little friendly competition during our summer camp-themed retreat. We had the opportunity to dive into everything from scaling our AI infrastructure to strengthen patient safety, to shaping our product roadmap and exploring new ways AI can help every team work more effectively. Of course, we also made time for New England seafood, pickleball, and building the relationships that make our work possible. Looking to join a team shaping the future of healthcare? We're hiring across several functions. Check out our open roles ➡️ https://lnkd.in/gfm96MwS