Augment

✨ We’re excited to welcome Mac McGary as our new VP of Sales. ✨ Mac brings deep experience scaling sales teams in complex logistics and supply chain markets—and a shared belief in using AI to remove real operational friction. Welcome aboard, Mac. Let’s build. 💥

Penske Logistics is implementing a new #artificialintelligence platform from Augment following a successful six-month pilot. The technology supplements Penske’s track-and-trace capabilities and provides its operating teams with another resource to capture up-to-date #freight status information for customers. https://lnkd.in/eMir_cH9

Trucking operations are under pressure to boost efficiency and visibility as supply chains grow more complex, pushing fleets to explore AI not just as a buzzword but as a practical tool for real-world workflows. Editor Jeremy Wolfe reports that Penske Logistics is rolling out an AI agent built with Augment after a successful pilot, deploying it across its network to handle load-management tasks—from dispatch communications to tracking—for roughly 600,000 live loads and targeting a 30–40% jump in productivity where applied. The agent works across email, TMS, phone, and chat to proactively manage load statuses and escalate exceptions to humans, streamlining operations and reducing routine overhead. Read the full article: https://bit.ly/3NiFuvW #Trucking #FleetManagement #AIinLogistics #SupplyChainTech

Fleet owner, brokerage to Introduce Augment AI platform. Story by Keiron Greenhalgh. Penske Logistics Augment https://hubs.ly/Q03-T8LX0

Another big milestone for our team: Penske Logistics is scaling up AI with Augment. AI that talks to carriers. AI that closes the loop. AI that actually runs freight. Grateful to be partnered with such an iconic logistics leader. Learn more: https://lnkd.in/gJNJX37W

We’re heading into 2026 with immense gratitude for a year when AI truly proved its place on the freight floor. 🚛🤖 We’re grateful to our customers ❤️, who trusted us when the pressure is real and the details matter. Together, teams managing $35B+ in freight trusted Augie to move 2–3x more loads per rep, cut 40–60% of manual touches, speed up billing by ~8 days, reduce invoice delays by 40%, and return 58,000 hours back to operators this year alone. ⏱️📦 We’re grateful to our investors 💰, because $110M raised in five months wasn’t a bet on hype — it was belief in AI that creates massive operational leverage in the real world of logistics. We’re grateful to our team 🧠, because nearly 20x headcount growth, including 50+ new engineers in the second half alone, only happens when people take ownership, dive deep, and build with empathy for the freight teams doing the work. And we’re just getting started. Onward to 2026 🚀

Carrier identity is critical. And with MC numbers fading out, Augie now identifies carriers with DOT numbers as the primary identifier. Because carrier identity should just work — not require a second look.

📬 The last thing freight ops teams need are more email inboxes to manage. That’s why Augie now supports Email Personas. Each workflow gets its own sender identity — all managed from one shared inbox. Clearer communication. Faster freight. Fewer headaches. 🚛⚡

AI is no longer a buzzword in logistics — it’s becoming a competitive advantage. In the latest episode of Talking Transports, I sit down with Harish Abbott, CEO and co-founder of Augment, to explore how artificial intelligence is transforming the freight industry. Harish explains how Augie, Augment’s AI teammate, automates end-to-end brokerage workflows — from order to cash — while improving service levels and reducing costs. We also discuss: 🤖 How AI and machine learning are reshaping freight brokerage 🚛 Why supply chains are still in the early innings of adoption 📉 Productivity gains for brokers, shippers, and carriers 👥 The challenges of scaling AI talent in a hot market 🔄 The importance of change management for successful implementation 📦 How Harish’s early years at Amazon sparked his passion for fixing logistics inefficiencies It’s an insightful look at the future of work in transportation — and how AI will power the next wave of efficiency. 🎧 Listen here for episode 116: Apple: https://bit.ly/3MNKGre Spotify: https://bit.ly/4ppDjVj iHeart: https://ihr.fm/4q3grLv Bloomberg.com: https://bit.ly/4pAyI32 Bloomberg Terminal: https://bit.ly/4oMvg3U #logisticslee #logisticlee #AI #MachineLearning #Logistics #FreightTech #SupplyChain #Transportation #Automation #TalkingTransports #BloombergIntelligence