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Outset

Outset

Software Development

San Francisco, CA 9,885 followers

The most advanced AI-moderated research platform

About us

Outset is the most advanced AI-moderated research platform for running high-quality qualitative research at scale. We combine AI-moderated interviews with powerful analysis and synthesis tools to help teams move from questions to insights in days, not months. By removing scheduling friction and research operations overhead, Outset enables continuous, rigorous research across products, markets, and customers. From early discovery and concept testing to brand, pricing, and messaging research, Outset helps teams reach the right audiences, ask better questions, and uncover the “why” behind human behavior, quickly and reliably. Trusted by the largest enterprises — like Microsoft, Nestle, Uber, Hubspot, Away, and more, Outset makes deep insight accessible, scalable, and decision-ready. Better research. Faster decisions. Real insight. Powered by AI.

Website
https://www.outset.ai/
Industry
Software Development
Company size
51-200 employees
Headquarters
San Francisco, CA
Type
Privately Held
Founded
2022

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Employees at Outset

Updates

  • Outset reposted this

    Starting now, Outset can do more than just listen. For the first time, AI-moderators have eyes... Outset changed what research teams could do: hundreds of high-quality, dynamic interviews at once, with synthesis done in minutes instead of weeks. That was the listening era. Today we're stepping into what comes next… → 𝗜𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝗶𝗻𝗴 𝗩𝗶𝘀𝘂𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲. Three new capabilities: ↳ 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 Tracks clicks, dead ends, hesitation, and navigation in real time. Following up about what it observes, and surfacing prioritized findings automatically. This is what unmoderated testing always promised (but fell short). We’re the first to deliver it. ↳ 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 Detect facial expressions and tone changes during video interviews, timestamped and surfaced directly in your insights. When someone says they love it and their face says otherwise, you'll catch it. ↳ 𝗣𝗵𝘆𝘀𝗶𝗰𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 Lets participants upload photos or stream live video mid-interview. The AI analyzes it immediately and probes accordingly. Opening up real-world research at a scale that's never been possible before. We just made the say-do gap a lot smaller. Learn more here: https://lnkd.in/ghfp6uBi

  • Outset reposted this

    When we created Outset, the first ever AI-moderator, we did something unthinkable: we scaled the ability to listen. However, listening is only half the job. To truly understand someone, you need to listen to what they say AND watch what they do. So what if you could scale the ability to see? - Catch the hesitation before a click - Read the expression that contradicts what they just said - Understand how someone actually moves through the real world Today we’re launching Visual Intelligence. We just gave our AI-moderator eyes. This is the biggest launch since our original AI-moderator. Simultaneously launching three new visual capabilities as a part of this upgrade: ↳ 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 Unmoderated usability just became obsolete. Monitor participant screens while testing designs and products. Track clicks, dead ends, and hesitation, in real time. Probe the user and surface findings automatically. Example: Understand how users navigate your prototype and find points of friction, without them even saying a word. ↳ 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 Detect participant sentiment through facial expressions and tone. Automatically timestamp and surface findings in your insights. When someone says they love it and their face says otherwise, you'll catch it. Example: Identify which concepts hit the mark based on peoples’ real emotional reactions, not just what they say. ↳ 𝗣𝗵𝘆𝘀𝗶𝗰𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 Allow participants to share photos and video during interviews. AI validates the uploaded image for quality, analyzes the contents immediately, and probes in real time. Opening up real-world research at a scale that's never been possible before. Example: Go shopping with your participants and observe how they navigate aisles, what catches their eye, and how they make decisions. . The say-do gap just got smaller. And we’re excited to be the first to market with Visual Intelligence. Learn more here: https://lnkd.in/gc78shnm

  • Angela Kesselman is joining us on Wednesday, April 8th to share how traditional focus groups + AI-moderated interviews drove eye-opening results for her team! 👀 This session walks through three real case studies from Indeed's brand research team, each showing how AI-moderated research changed the process and the outcome for a different type of evaluative research.   What you'll learn: - Rethinking Focus Groups: How Indeed tested AI interviews + traditional focus groups - Rethinking Creative Evaluation: How AI research gave the team the evidence to kill a campaign concept before it cost them - Rethinking Naming Research: How 47 responses in 24 hours uncovered a critical flaw and changed the launch strategy. Link to register: https://luma.com/g0hjui0z Don't miss it. See you there! 💜

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  • Outset reposted this

    Great research starts with great questions. And sometimes the best insights come from asking one more. That’s why we’re excited to announce our partnership with Outset. Together, we’re helping teams build on their Typeform responses with AI-moderated qualitative conversations that explore ideas, feedback, and experiences in greater depth. 👉 The result: a research workflow that combines the engaging, conversational forms Typeform is known for with richer, conversational insight. We’re excited to bring this capability to the Typeform ecosystem and help teams learn even more from the people behind their responses. Check out our integrations page to learn more: https://lnkd.in/gQBnQCj2

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  • Big news: Outset 🤝Typeform! Typeform builds one of the most widely-used ways to capture *what* people think. Now, with Outset, they’ll be able to capture the *why*. We’re so excited to announce that Typeform and Outset are partnering to combine AI-moderation with their powerful forms! As more organizations look for ways to dig deeper into their feedback, AI-moderated conversations are becoming a core part of the modern research stack. This is a big one. We're excited for all to come! 🚀

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  • Complex research use cases require purpose-built tools, and we just shipped two new features that deepen and broaden everything market researchers can use Outset for. 📊 Matrix Questions — structured ratings and rankings, native to your AI-moderated interview. Collect quant-style data and let the AI probe for the reasoning behind it. ⏱ Timed Stimulus — now, you can make stimulus disappear. Set a precise exposure window for any stimulus or limit the amount of times its viewed. For ad testing, packaging research, creative evaluation, or anywhere exposure time is a key factor in your study. More use cases. More methodological control. Quant + qual, all in Outset. 💜 Chat with us to learn more!

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  • Patient research in healthcare is often slow. Not because teams don’t care about patient insight — but because handling protected health information makes research workflows harder to run. Today we’re excited to share an important milestone: Outset is now HIPAA compliant. Healthcare teams can now run secure, AI-moderated patient research while responsibly handling PHI. That means teams can move from waiting weeks for insight to learning from patients much faster. If you're building in digital health, patient experience, or care delivery and want to run faster research with patients, we’d love to talk. Read more about Outset for Healthcare here: https://lnkd.in/gF--VmXe

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  • View organization page for Outset

    9,885 followers

    We’ve been noticing recently how AI-moderated research is making waves beyond the research department. Read the second edition of our series exploring how AI-moderated research changes research-adjacent teams: How AI-Moderated Research Changes Design Teams

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  • This is the only explainer you’ll need for the who and where Microsoft’s brand new research methodology should be used. We’ve been posting a lot about UX Evals the last couple weeks. It’s revolutionary and sets up UX research for the age of AI…and it was developed on Outset (who could blame us for being excited?). But if you still haven’t had time to explore it for your team, here’s the brain behind UX Evals — Christopher Monnier, Principle UX Researcher for Microsoft Copilot — explaining in 45 seconds who should use it and where in their research.

  • View organization page for Outset

    9,885 followers

    We’ve been noticing recently how AI-moderated research is making waves beyond the research department. In our new blog series, we will be exploring how AI-moderated research affects research-adjacent teams —from product to brand. Read our first edition: How AI-Moderated Research Changes Product Teams

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Funding

Outset 3 total rounds

Last Round

Series A

US$ 17.0M

See more info on crunchbase