Rinsed

Thank you to Rinsed for having me. It was great fun! We explored one of my favourite tools, "How Else?" Our River of Thinking helps us make quick, informed decisions, but it can also keep taking us back to the same answers. So I asked the room to design a car wash. They told me we needed water, soap, brushes, a vacuum, and a dryer. Pretty predictable. Then I called it an auto spa, and suddenly we had coffee, music, and a lounge. It's so simple to reframe the question, yet it leads to completely different thinking. Thank you to Austin Esecson at Rinsed and to Kevin Jeske at Washington Speakers Bureau for having me!

What does the future of car wash sales look like? Our co-founder, Samuel Logan, recently sat down with Professional Carwashing & Detailing to talk about what’s driving stronger membership conversion and growth. Sam shares why consistent training and strong sales processes matter, how more personalized interactions can improve the customer experience, and where AI can help teams have smarter, more relevant conversations with customers. Watch the full interview here: https://lnkd.in/efZft_-2

Most operators don't lack ideas. They lack the time to execute them. Mo, Rinsed's AI assistant, closes that gap. Describe what you need, and Mo builds it: a dashboard, a campaign, an audience, ready for you to review. 💧 "Which of my locations is losing the most members?" → Mo builds the dashboard. 💧 "Set up a win-back campaign for canceled members." → Mo builds the campaign. 💧 "Who's paying for our top plan but barely using it?" → Mo builds the audience. Tell Mo what you want. Approve it. Watch your business grow. Learn more at https://lnkd.in/e9mmHADA

Car washing changed when memberships took off. Recurring revenue created a huge opportunity for operators, but it also exposed gaps in technology that was built around a single transaction in the driveway, not an ongoing relationship with a member. That gap is where Rinsed started. Rinsed began by helping operators solve membership churn and that work became the foundation for The Car Wash CRM. Since then, Rinsed has continued to expand, building around what operators need today, and leading where the industry is headed next. Watch the complete story at https://lnkd.in/eggE6vug. 

🚨Our latest Quarterly Car Wash Industry Report is officially LIVE! 🚨 See how your car wash stacks up with data from 3,000+ locations, including metrics like same-store sales growth, conversion rate, monthly churn, and membership trends. Swipe through to check out the full report & sign up here to get future reports via email right when they’re released: https://lnkd.in/d-N3uRMy

A new Quarterly Car Wash Industry Report is ALMOST HERE! Subscribers get first access to... ✔ Benchmarking data from 3,000+ car wash locations ✔ Key shifts and trends from the past quarter ✔ Insights to help you make smarter decisions in 2026 Subscribe now and we’ll email the report to you the moment it drops: https://lnkd.in/d-N3uRMy

"We're in the people business. We just happen to wash cars." That philosophy has guided Mike's Carwash for decades, and it's exactly why SalesPath was such a natural fit. With 41 locations across Indiana, Ohio, and Kentucky, Mike's Carwash needed a way to motivate their team, develop their people, and stay consistent as they grow. SalesPath delivered on all three. 🏆 Gamification and real-time feedback that keeps team members competitive and engaged 📊 Visibility into individual performance that helps managers identify, coach, and retain their people 🚀 A scalable foundation that keeps every location performing at the same high standard as they grow As President Joe Dahm put it: "We've really loved the tool of SalesPath to coach, develop, hold our team accountable and help them reach their full potential. And when our team wins, we feel like we win as a company." Watch the full story to hear how the Mike's Carwash team is using SalesPath to build a culture of performance and see why it's become a cornerstone of how they develop and retain their people. 👉 Get the full story here: https://lnkd.in/gria-NV8

What a week at the 2026 Car Wash Show! 🎉 From Austin Esecson sitting down with Netflix co-founder Marc Randolph to Kyle Doyle taking the stage on membership churn and coaching culture — it was a week packed with great conversations, strategy sessions, and time well spent with customers and partners. Big thanks to everyone who swung by the Rinsed booth to say hello. See you next year! 👋

Rinsed is taking the stage at The Car Wash Show and you won't want to miss it! Mark your calendars — here's where you'll find us: “Company Growth Fireside Chat” Monday, May 11 | 10:00–11:00 AM | Room 101ABCDE Netflix co-founder Marc Randolph joins Rinsed CEO Austin Esecson to talk growth, scaling, and what it really takes to build and sustain a thriving business. “Your Team Isn't the Problem — Your Coaching System Is” Monday, May 11 | 11:30 AM | Solutions Theater Most teams don't underperform because of talent. They plateau because coaching is inconsistent and reactive. Walk away with a practical blueprint for building a coaching culture that actually drives results. "The Practical Side of AI: Improving Operations Through Churn Prediction" Tuesday, May 12 | 10:00 AM | Room 106ABC Kyle Doyle, VP of Rinsed,  will show you how to use your wash's own data to identify at-risk subscribers, intervene before they leave, and maximize lifetime value.

🚨Our latest Quarterly Car Wash Industry Report is officially LIVE! 🚨 See how your car wash stacks up with data from 3,000+ locations, including metrics like same-store sales growth, conversion rate, monthly churn, and membership trends. Swipe through to check out the full report & sign up here to get future reports via email right when they’re released: https://lnkd.in/g8fazWCk