Zaelab

Zaelab is joining BigCommerce at CommerceLive 2026: https://lnkd.in/e8wVkRie We're excited to meet with partners, customers, and digital leaders working through the toughest parts of B2B commerce — complexity, disconnected systems, and buying experiences that don’t hold up. We'll be on-site April 28–30, so bring us your toughest challenges. Let’s work through what changes when you start with the buyer. Want to grab time? Send a DM to Jared Shaner. 🍸 And join us for a private dinner at STK! #CommerceLive2026 #BigCommerce #B2BCommerce #Zaelab

March is here, and so is another wave of incredible talent 🚀 Please join us in welcoming Karan Vedi, Lydia Woods, Kyle Cochrane, Corey Larrea, Ciara Skiles, and Kyle Bessy to the Zaelab team! From partner consulting and solution architecture to project management, business transformation, and talent acquisition, this group brings depth exactly where it counts. Every hire is an investment in how we deliver for our clients — and this crew raises the bar. Welcome to Zaelab 💚 #TeamZaelab #CompanyUpdate #GrowingTogether #B2BCommerce #CPQ #B2BCX

Modernization doesn’t wait, and neither do your customers. See what B2B leaders should prioritize this year in our B2B Commerce Trends & Predictions report → https://hubs.li/Q048z6pV0 2026 is rewarding enterprises that act now to connect data, workflows, and customer experience into one intelligent system.  The ones that do will move faster, serve better, and scale smarter. #B2BCommerce2026 #B2BCommerce #Modernization #Zaelab #ConnectedEnterprise

We're excited to kick off this spring season of events with a special one in Raleigh, NC. On April 9th, Zaelab and ServiceNow are hosting an invitation-only afternoon at the Peter Millar store. It's a curated gathering of 20 senior executives for a peer-led discussion on Revenue Operations strategy alongside a premium lunch, a sponsored shopping experience, and a private Masters viewing. Every attendee will also be entered for a chance to win a foursome golf round at Prestonwood Country Club. If you know any senior leaders in the Raleigh area — particularly those working across Manufacturing, Retail & Consumer Goods, MedTech, or Technology & Telco — we'd appreciate you passing this along. It's a small group, so the right people make all the difference. More details 👉 https://hubs.li/Q048yHf00

When it takes four systems, three workarounds, and one person's memory to generate an accurate quote, that's not a tooling issue. That's a revenue architecture issue. In this month's newsletter, we break down: → Why the real bottleneck is how your systems connect → What changes when CRM, CPQ, and order management share one data model → The phased approach that actually sticks Plus: We're heading to ServiceNow Knowledge 2026 with a full agenda of exclusive events — Executive Suite, CPQ Transformation Lunch, Executive Dinner, and more. Details inside. Read it below 👇 #Zaelab #ServiceNow #CPQ #B2BRevenue #Knowledge2026 #RevenueArchitecture #Manufacturing #CRM

Knowledge 2026 is right around the corner, and Zaelab is heading to Las Vegas with a strong team ready for the week! As a ServiceNow strategic partner backed by ServiceNow Ecosystem Ventures, we're bringing our customer-first POV on what it takes to modernize CRM and CPQ for complex B2B. Why attend when you can make a week out of it? Here’s what we have planned: 🏌🏻♀️ A golf kickoff at Paiute ☕️ An executive breakfast spotlighting women leading CRM transformation 🤝 A CPQ Leadership Lunch 🥂 Evening happy hours to keep the conversation going All roads lead to Vegas for CRM and CPQ—let’s connect while we’re there. See what we have planned and request your spot → https://hubs.li/Q048677v0 #Knowledge2026 #ServiceNow #CPQ #CRM #Zaelab

Most B2B organizations still treat CPQ as operational plumbing. A quoting tool. Something that lives between the CRM and the ERP and doesn't get much attention until something breaks. That framing is outdated, and here is why 👇 CPQ sits at the exact intersection of what gets sold, how it's priced, and whether it can actually be fulfilled. When it's architected well, it becomes the layer that enables guided selling, self-service configuration, AI-powered quoting, and channel consistency. When it's not, it becomes the reason deals slow down. The shift from SKU-first thinking to outcome-first configuration is what separates modern CPQ from legacy quoting. And it's what makes real B2B self-service possible. We dug into this on the blog — link in the comments.

Self-service has become the standard of today's commerce.  B2B buyers expect greater control and faster transactions. In 2026, most procurement spend will move through digital and mobile channels where buyers can configure, price, and reorder on their own terms. Learn how to empower autonomy without losing control in our full report → https://hubs.li/Q047xM6N0 #B2BCommerce2026 #SelfService #B2BProcurement #DigitalCommerce

Most CPQ implementations fail because the architecture wasn't designed for how B2B actually sells. When quotes still require manual rework, approvals are buried in inboxes, and pricing changes break downstream systems, CPQ is just expensive shelfware. Modern CPQ architecture has 8 distinct layers — from configuration intelligence and dynamic pricing to real-time ERP integration. When even one of those layers is missing or poorly implemented, complexity compounds across the entire quote-to-cash cycle. We broke down all 8 layers in our latest guide — link in the comments.