“It is my pleasure to offer a recommendation for Matt Francis. As a peer executive in the IBM Consulting Salesforce practice, Matt and I routinely partnered to pursue client engagements with clients looking to design and implement best in class Salesforce technology solutions for their enterprises. As the Chief Technology Officer for the Salesforce practice, Matt routinely demonstrated deep technical expertise. In addition, Matt is very well versed in executive communications and relationships. As a trusted Salesforce expert, Matt is has a unique ability to translate the technical details into business value for the client. He also has a broad technical skill set that can address key integration requirements that extend Salesforce Technologies to other enterprise IT solutions. Matt is also well known within the Salesforce organization and ecosystem. He is often sought for his input to Salesforce product plans. Inside the IBM Consulting practice, Matt has been a key SME on all matters related to the Salesforce AI plans, most notably Agent Force and how these technologies can deliver immediate business value to clients and contribute to the IBM Consulting business objectives. Matt is also a resident expert on how the combined value of Salesforce AI technologies plus IBM Watsonx solutions can provide complimentary business value to meet client needs. I strongly recommend any company looking to add an excellent technical client facing executive to their team, to consider hiring Matt Francis. Matt can and will bring business value to both your clients and your enterprise business objectives.”
About
Activity
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Howard Sanders did not set out to follow a traditional private equity path – he built one where access was limited, and judgment mattered most. As…
Howard Sanders did not set out to follow a traditional private equity path – he built one where access was limited, and judgment mattered most. As…
Liked by Matt Francis
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I am thrilled to announce that the hardcover edition of "The Human-Centered Future of AI-Driven Experiences" is officially available on Amazon! Soon…
I am thrilled to announce that the hardcover edition of "The Human-Centered Future of AI-Driven Experiences" is officially available on Amazon! Soon…
Liked by Matt Francis
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Very excited and honored to return as a judge for Wisconsin DECA for my 3rd year! 📋✨ The DECA Inc. organization is phenomenal. Every year, I am…
Very excited and honored to return as a judge for Wisconsin DECA for my 3rd year! 📋✨ The DECA Inc. organization is phenomenal. Every year, I am…
Liked by Matt Francis
Experience & Education
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IBM
View Matt’s full experience
See their title, tenure and more.
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Licenses & Certifications
Publications
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Knovial - Better than SaaS
Matt Francis
See publicationAn iBook I wrote about a cloud platform that I created for my startup Knovial.
Projects
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Salesforce Strategic Support and Global Delivery Model
Redesign of existing delivery model to better support the business needs, deployment and release management, global sprint themes to align with organizational strategy, better metrics and accounting around release management and value proposition. Overall reduced costs and increased value delivery.
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Salesforce.com Salesforce1 Custom Video Streaming App (In progress)
Development of a Salesforce 1 streaming video and communication application for Salesforce.com
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Google Drive + Salesforce1 Chatter (Dreamforce 2013)
Development of a POC application that enables Google Drive document creation with Salesforce1 + Chatter + Canvas. The POC was show cased at Dreamforce 2013
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NYLife Siebel to SFDC Migration and Mobile CRM
Technical Architect for the Siebel to SFDC migration for TPD group and NYLife and Director of Mobility for a completely custom mobile CRM for the same group.
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Staples Siebel to SFDF Migration
Lead the project as the PM and Technical Architect, responsible for migration from Siebel (in use for over 14 years). Helped align a 360 degree view of the customer across 7 BUs and update integrations, share common code and functionalities across groups. Project was on budget and time.
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Blueshield CA
Technical Architect on a social media, survey SF implementation for marketing
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Bombardier Emergency Management Project
Technical Architect on custom visual approval process for emergency management application
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Pearson HTML5 Mobile Laptop App
Technical Architect on online/offline HTML5 Mobile tablet application
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Monsanto Partner Portal
Technical Architect for custom partner portal using content versions, partner document submission and collaboration.
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Allstate Salesforce Implementation
Technical Architect for large scale sales cloud implementation
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ATT Business Intelligence Project
Architected vendor data integration, SQL server SSIS solution, OLAP and teradata integration for customer satisfaction and analytics project
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Mobile publishing platform (iPhone and iPad)
Creation of a digital publishing platform and delivery applications for iPhone and iPad. Supports images, libraries, videos, interactions, purchases, and web content.
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ATT Escalation Management System
EMS is responsible for over 1m customer support tickets a year and routing them to the right business unites.
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Knovial CMS, CRM,, e-Commerce, Social Media Platform
A platform for the SMB market around smart CMS, CRM, Social Media, Mobile and digital publishing in one system offered as a SaaS model.
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DirecTV BellSouth Integration and Reporting
Was the PM and lead developer on a critical integration between BellSouth and DirecTV to provide bundled savings to millions of customers. Created a real-time, secure integration, data base (SQL Server) and real-time reporting system using SSIS. Project was a success even with an extremely limited timeline.
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35+ other Bellsouth / ATT related projects
Project manager and architect as the owner of Knovial for a number of projects for BellSouth, ATT, Siemens, Scientific Atlanta, Oracle CRM, Dynamics, Siebel related projects
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Salesforce AskProcurement Agentforce
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Helped lead the team that delivered one of the first internal Salesforce AgentForce programs helping to combine procurement knowledge, real-time status information and financials into an agentic experience
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GenAI delivery suite
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GenAI enhanced delivery suite for solutions, user story elaboration, story to code, deliverable generation. Models enhanced utilizing scribe flow and official curated content
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Cox Automotive
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Helped transform Cox Automotive from 5 complex Salesforce Orgs into one unified environment across Marketing, Sales, Service, CPQ, CLM, OM, and OF. This crossed the complexity of 13+ business units in a $8b+ organization.
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Forever Living iPad Sales App
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Development of a distributor content management sales application with advanced UI/UX, Offline ability, and social sharing
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Hartford Mobile Sales Aid Customization
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Mobile team enhanced and upgraded a Digital Sales Aid iPad application and launched to 2 BUs
Recommendations received
14 people have recommended Matt
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This year's Penn State THON™ total is $18,841,726.53!! As the world’s largest student-run philanthropy, Penn State THON™ raises millions of dollars…
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I’ve been doing this work for three decades. And I keep watching great companies fall into the same trap. They make it about the technology. New…
I’ve been doing this work for three decades. And I keep watching great companies fall into the same trap. They make it about the technology. New…
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Very honoured to be supporting the The National AI Awards in the UK as part of the judging panel. It’s a great opportunity to celebrate the teams…
Very honoured to be supporting the The National AI Awards in the UK as part of the judging panel. It’s a great opportunity to celebrate the teams…
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I'm starting the next adventure. Please follow Oakcrest Talent Partners to see my posts!
I'm starting the next adventure. Please follow Oakcrest Talent Partners to see my posts!
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Proud moment for the IBM team—and a good reminder of where enterprise AI is headed. Gartner called IBM “the company to beat” in domain-specific…
Proud moment for the IBM team—and a good reminder of where enterprise AI is headed. Gartner called IBM “the company to beat” in domain-specific…
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Music connects people everywhere, and IBM is using agentic AI and cloud technology to make that connection even stronger. This weekend, I’m in Los…
Music connects people everywhere, and IBM is using agentic AI and cloud technology to make that connection even stronger. This weekend, I’m in Los…
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