Category: Operations


Back of the House

Smoothie King Shows Strong Growth in First Quarter

Smoothie King, the world’s largest smoothie brand, announced its Q1 2025 business update today, showcasing another strong quarter of growth with 13 new store openings and 20 new store commitments added to its development pipeline. This marks the 15th consecutive quarter of securing 20 or more store commitments, reinforcing the brand’s consistent growth and the […]

Ben’s Soft Pretzels to Partner with Nonprofit Tunnels to Towers for National Pretzel Day

In celebration of National Pretzel Day, April 26th, Ben’s Soft Pretzels, the beloved purveyor of warm, doughy delights, is teaming up once with Tunnel to Towers, an organization dedicated to supporting first responders and military heroes. On April 26th, guests that visit any participating Ben’s Soft Pretzels location and will experience the best way to celebrate national pretzel […]



Charitable Giving

Burger King Foundation Celebrates 20 Years

With a dedicated mission to impact lives, inspire hope, and help individuals discover their true potential, the Burger King Foundation has transformed thousands of lives by allowing people to explore what’s possible. This year, the Burger King Foundation proudly celebrates it’s remarkable 20-year journey of giving back to communities through intentional programming and education. “For the past […]

Jersey Mike’s Raises Over $30 Million to Help Local Charities

Jersey Mike’s Subs and customers across North America rallied to raise over $30 million to help more than 200 local charities during the company’s 15th Annual Month of Giving in March.  Jersey Mike’s locations in the U.S. and Canada accepted donations throughout the month, building to the company’s Day of Giving on March 26, when more than 3,000 restaurants donated 100 percent of sales, not […]

Backyard Taco Partners with GiftAMeal

Backyard Taco, the beloved Arizona-based taqueria known for its authentic flavors and vibrant atmosphere, has partnered with GiftAMeal to help fight hunger in the Greater Phoenix area. With all six Backyard Taco locations now participating, this marks GiftAMeal’s first local brand partnership in the region. GiftAMeal is a hunger-fighting program that empowers restaurant guests to […]

Duck Donuts Launches Quack Gives Back Partnership with Make-A-Wish

Duck Donuts announce the launch of its annual national Quack Gives Back partnership with Make-A-Wish, a global nonprofit organization whose mission is to grant life-changing wishes for children with critical illnesses. Now through July 31, Duck Donuts guests can help transform lives for children in their local communities by purchasing the special-edition Wish Rubber Duck. […]



Customer Experience

Krispy Krunchy Chicken Opens in Montana

Krispy Krunchy Chicken, one of the fastest growing hot food concepts in the convenience store business, is now open in Montana, achieving a presence in all 48 contiguous United States and meeting the nation’s need for ridiculously good, Cajun-spiced fried chicken from coast to coast. The brand, which is operated in more than 3200 locations, […]

Just Poké Forges Partnership with Wow Wow Hawaiian Lemonade

Just Poké, the award-winning, delicious, healthy, and sustainable PNW poké chain, announced today an exciting partnership with Wow Wow Hawaiian Lemonade, introducing their signature fresh-pressed lemonade, craft acai bowls, and superfood smoothies to the Pacific Northwest. This collaboration unites two brands committed to sustainability, health-conscious offerings, high-quality ingredients, and a love of the Hawaiian Islands.  Founded […]





Krispy Kreme Nominates Four New Board Members

Krispy Kreme, Inc. announced its Board of Directors (the “Board”) has nominated a refreshed slate of directors. The refreshed Board will provide valuable partnership for the management team as it continues to execute the Company’s transformation into a better and bigger Krispy Kreme. The director nominees include Bernardo Hees, Patrick Grismer, Easwaran Sundaram, and Gordon […]

Guthrie’s Comes to Lexington, South Carolina

Guthrie’s, the original chicken finger restaurant, announces it is bringing its iconic chicken fingers to the Carolinas in 2025. The expansion will officially kick off today with the opening of a new location in Lexington, South Carolina, at 2404 Mineral Springs Road. Additional restaurants across both North and South Carolina to open later this year. As […]

Culver’s Concrete Mixers and Lemon Ice Coolers to Features SKITTLES

For the first time ever, Culver’s Concrete Mixers and Lemon Ice Coolers will feature the fruity taste of SKITTLES. Beginning today, Culver’s will offer all-new desserts made with SKITTLES POP’D for a limited time only at restaurants systemwide. SKITTLES POP’D—an airy, crispy spin on the iconic fruity candy—can be enjoyed as a mix-in in Culver’s signature Concrete Mixers made […]

Erbert & Gerbert’s Unveils Spicy Italian & Southern Cheesesteak

Erbert & Gerbert’s, the beloved Sandwich chain known for its fresh, flavorful sandwiches and soups, unveiled two new menu items: Spicy Italian & Southern Cheesesteak. Crafted for those who crave a touch of intensity, these limited-time sandwiches from Erbert & Gerbert’s deliver a carefully calibrated punch of spice, designed to ignite your palate and leave […]





POS Solutions

Restaurants Fight Back Against Pandemic with Paytronix Order & Delivery

The toughest situations foster innovation and experimentation, and that’s just how companies using the Paytronix Order & Delivery platform have tackled the COVID-crisis. Paytronix Systems, Inc., recently highlighted five brands that have successfully ramped up their takeout business with such innovations as grocery and alcohol sales, a ghost kitchen, and email marketing to support their […]

PAR Technology Announces New Brink POS Software API Integration

ParTech, Inc., a leading global provider of point of sale  solutions to the restaurant and retail industries, announced today a new partnership with Altametrics and Hubworks, a leading provider of cloud-based enterprise restaurant systems that provides food, workforce, and supply chain management to the world’s most successful restaurant companies, including Denny’s, Taco Bell, and Pizza […]



Panda Express Offers Gift Card Bonus Deal for Mother’s Day

Mother’s Day is almost here—and Panda Express is offering an exciting promotion to help celebrate!    Starting April 21, when guests buy $30+ in Panda Express gift cards online, they’ll get an $8 Bonus Card in return. This online-only offer is available through May 11 at https://www.pandaexpress.com/promo/giftcardmom25, with Bonus Cards redeemable from 4/21/25 through 7/31/25—plenty […]

honeygrow Opens in Montrose, Ohio

honeygrow, the fast-casual restaurant well-known for its fresh, customizable stir-fry, salads, and honeybars, is opening its third Ohio location in Montrose on April 25, 2025, at 55 Springside Drive, Suite 300. In celebration, the first 50 customers will receive gift bags chock full of hg swag, including t-shirts, stickers, coupons, and mystery gift cards of varying […]

Habit Burger & Grill Opens Store in Vancouver, Washington

Habit Burger & Grill, the California-based restaurant company renowned for its award-winning Charburgers grilled over an open flame, signature sandwiches, fresh salads, and more, announces the launch of their latest restaurant opening in Vancouver, Washington. The Vancouver restaurant with Mobile Pickup Lane is located at 8320 NE Vancouver Plaza Dr., Vancouver, WA 98662. Their famous […]


Sustainability

Starbucks Joins U.S. Food Waste Pact

The U.S. Food Waste Pact, a national voluntary agreement that is focused on reducing waste in the U.S. food system through precompetitive collaboration and data sharing, announced today that Starbucks Coffee Company has become the second Quick Service Restaurant (QSR) to join the Pact. According to estimates from U.S. Food Waste Pact resource partner ReFED, 38% […]

McDonalds and Wendy’s Stores in Northern Illinois Partner with Perch Energy

Perch Energy, a leading community solar provider, announced 31 Wendy’s and McDonald’s locations owned by Mike Allegro of All Star Management across northern Illinois are estimated to save over $20,000 annually for 20 years on their electricity costs from local community solar farms in Rockford and Pontiac. This is the latest instance of fast-food chains […]

Chipotle Invests in Plantible and CH4 Global

Chipotle Mexican Grill announced it is making minority investments in Plantible, a company harnessing the power of Lemna, an aquatic plant, to create what could prove to be the world’s most functional plant-based protein, and CH4 Global, a company aiming to impact climate change at scale via methane-reducing innovations. Introduced in 2022, Cultivate Next makes […]


PAR Technology Unveils PAR POS Spring Release

Expectations for restaurants are higher than ever, and the tools that power outstanding guest experiences need to rise to the occasion. PAR Technology Corporation, a global leader in enterprise foodservice technology solutions, today announces the launch of its PAR POS Spring Release, which brings a cutting-edge system that combines the best of both enhanced core […]

SpotOn Eyes Thriving 2025 for its Partners

SpotOn, a leading software and payments partner for restaurants and small businesses, enters 2025 with strong momentum driven by new client wins, expanded advisory expertise and key product enhancements. With a focus on helping restaurants navigate economic pressures and improve profitability, SpotOn has released tools for improved financial management and solutions for streamlined payment flows. […]

Presto Phoenix Launches Phone Ordering Business Unit

Presto Phoenix, Inc., a leading provider of drive-thru Voice AI for the quick-service restaurant industry, announced the launch of its phone ordering business unit. “Adding AI-native phone ordering is exciting as it will allow us to offer a broader spectrum of Voice AI solutions to our customers,” said Gee Lefevre, CEO of Presto. “Given our […]

ClearCOGS Raises $3.8 Million in Oversubscribed Seed Round

ClearCOGS, a leading provider of AI-powered predictive analytics for restaurants, announced it has raised $3.8 million in an oversubscribed seed funding round. The investment was led by Closed Loop Partners’ Venture Group, with additional participation from Myriad Venture Partners, and Level Up Ventures, a venture arm of Hearst Corporation. ClearCOGS provides restaurant operators with precise […]

DoorDash Expands Partnership with Coco Robotics for Sidewalk Robot Delivery

DoorDash, a leading local commerce platform globally and Coco Robotics, a leading food delivery robotics company, today announced an expansion of their partnership to offer sidewalk robot delivery for DoorDash customers in select U.S. markets. This builds on an existing pilot program with Wolt—DoorDash’s international arm—where Coco robots have been making deliveries in Helsinki since […]