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FAQs

RapidDirect is a one-stop-shop for all your manufacturing needs, offering a wide range of services to take your product from concept to market-ready. Our services include everything from Design for rapid prototyping and low or high-volume production. With RapidDirect, you have a reliable partner you can count on for everything. Lear More

Creating an account with RapidDirect is straightforward. All you need to do is go over to our Registration Page and complete the form that comes up. You will need to fill in your full name and valid email address in this form. Learn More

RapidDirect accepts the following file formats for instant quotation: step, stp, stl, igs, iges, prt, sldprt, sat, x_t. The maximum file size for every format is 15MB. You can upload your 3D file to our platform by dragging and dropping the file into the designated area or by clicking the upload button and selecting the file from a folder on your computer. Learn More

We accept three payment terms: Bank Transfer, PayPal, and Credit Card. You can access the payment options after receiving your quote and clicking the “Submit order” button. Learn More

At RapidDirect, we understand that shipping plays a critical role in the success of your project. That’s why we offer our customers three different shipment types to choose from: DHL, and using your own account. Learn More

Yes, we do. The first inspection is usually done if your order is greater than 50. During the first article inspection, we thoroughly inspect the first part produced to ensure that it meets your dimensional and functional requirements. Lean More

At RapidDirect, we follow the ISO 9001 standards which are the hallmarks of the highest quality in the manufacturing sector. Our stringent quality methods allow us to maintain the strictest general tolerances for all manufacturing processes from CNC Machining to sheet metal fabrication, and beyond. Learn More

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Even with our detailed Help Center, some queries may remain. If you can't find the exact answer you're searching for, don't fret. Please don't hesitate to contact us directly. Our dedicated team is always ready and eager to assist your project!
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Can't Find What You're Looking for?
Even with our detailed Help Center, some queries may remain. If you can't find the exact answer you're searching for, don't fret. Please don't hesitate to contact us directly. Our dedicated team is always ready and eager to assist your project!