Hi everyone
If in a shared mailbox you need to keep the sent items in the mailbox and not just in the main account that sent the mail item, you have to make a small change via powershell. You can do the chnage in the local Outlook too, but I suggest in powershell as it will follow anyone that send from that mailbox.
There is the step;
Install-Module ExchangeOnlineManagement
Connect-ExchangeOnline -UserPrincipalName admin@account.onmicrosoft.com
Get-Mailbox
Set-Mailbox <mailbox name> -MessageCopyForSentAsEnabled $True
Set-Mailbox <mailbox name> -MessageCopyForSendOnBehalfEnabled $True
After the command we can validate the mailbox to be sure it’s set, or not;
Get-Mailbox <mailbox-name> | fl

That should do the tip to have the sent items saved inside the shared mailbox sent item’s folder !

















