Jquery trigger click event 2nd time not working

Question

I am trying to trigger a menu that opens up when the page tour starts and closes it when the page tour closes. Below is the code

step2.on("show", () => {
            if (!Feature) {
                tour.complete();
            }
            else {
                toggleHelpMenu()
            }
        });
        tour.on('complete', () => {
                toggleHelpMenu()
            this.dashboard.pageTourSwitchOrientationStep(this.currentProgressStepId);
        });
        tour.on('cancel', () => {
            this.dashboard.pageTourSwitchOrientationStep(this.currentProgressStepId);
        });
        function toggleHelpMenu() {
            $("#vFooterContentSupportEmailArea").trigger('click');
        }

at step 9, when the tour step is open, I can see click event triggers successfully. However when tour completes at 'tour.on('complete')', click event is not triggering.