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Top Tech Support Jobs
Consumer Web • eCommerce • Food • Kids + Family • Design • Manufacturing
Provide expert technical support for Apple devices and Mac laptops, including troubleshooting, user training, onboarding, and network administration tasks.
Top Skills:
Active DirectoryApple Business ManagerApple School ManageriOSJAMFmacOSMicrosoft 365Vpn
Artificial Intelligence • Software • Automation
The Associate Technical Support Specialist will support customers through various channels, resolve technical issues, and contribute to process improvements, while collaborating closely with internal teams to enhance customer experience.
Top Skills:
Ai ProductsAPIsCloud-Based SystemsSQLWeb TechnologiesWorkforce Management Software
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.
Top Skills:
APIsBashCloud TechnologiesDnsIotNetworkingPythonSaaSTcp/IpVpn
Fintech • Payments • Financial Services
As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.
Top Skills:
HTMLJavaJavaScriptPHPScriptingSQL
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Fintech • Software • Financial Services
Lead the design of technical support architecture for a 24x7 operations model. Collaborate with sales and product teams, and drive capacity planning and resource optimization to enhance customer experience and operational effectiveness.
Top Skills:
CalabrioFreshdeskIntercomNiceSalesforce Service CloudSQLVerintZendesk
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Lead a global B2B technical support team, managing customer inquiries and incidents while driving operational improvements. Collaborate with cross-functional teams to enhance customer experience.
Top Skills:
ExcelItilSalesforce
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Technical Support Analyst, you will troubleshoot and resolve complex technical issues for customers, document configurations, and manage escalated cases in a customer-first environment.
Top Skills:
CcnaComptia A+McsaNetworkingTcp/IpUdpVideo Management Systems
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Analyst will provide exceptional customer support for technical issues, oversee troubleshooting processes, and ensure effective communication while managing tasks efficiently.
Top Skills:
CcnaComptia A+Ip NetworkingMcsaMulticastingTcp/IpUdpVideo Management Systems
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Technical Support Analyst, you will troubleshoot technical issues, manage customer expectations, document configurations, and prioritize tasks while maintaining technical knowledge of MSI products and networking protocols.
Top Skills:
CcnaComptia A+Ip NetworkingMcsaMulticastingTcp/IpUdpVideo Management Systems
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Analyst resolves customer technical issues related to MSI products, ensuring effective communication and a strong customer experience while troubleshooting.
Top Skills:
FirewallsIgmpIp NetworkingMulticastingOperating SystemsRoutersRtpTcp/IpUdpWireless Technologies
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Team Lead manages a team addressing customer technical issues, ensuring performance meets SLAs, and driving a culture of excellence through leadership and collaboration.
Top Skills:
Access ControlFirewallsIp NetworkingRoutersVideo SecurityWireless
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Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Analyst resolves customer technical issues related to MSI products, providing exceptional support and documentation while maintaining a customer-first mentality.
Top Skills:
NetworkingOperating SystemsTcp/IpUdpVideo Management Systems
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Technical Support Engineer, you'll assist customers with technical questions, develop relationships, and engage in education and documentation efforts while supporting Datadog's Premier Customers.
Top Skills:
Infrastructure And Monitoring SolutionsLinuxSaaSTechnical Support
Information Technology • Software
As a Technical Support Engineer, you'll assist customers with technical issues, improve product understanding, identify trends, and automate support processes.
Top Skills:
AICephCommand Line Interface (Cli)FirecrackerGithub Actions
Artificial Intelligence • Fintech • Software
As a Technical Support Engineer, you will troubleshoot technical issues for customers, manage support cases, and ensure successful integration outcomes.
Top Skills:
APIsOauthPostmanSAMLSftpSQLSso
Cloud • Hardware • Security • Software
The Technical Support Engineer role involves troubleshooting customer environments, educating on product installation, and collaborating with teams to enhance product quality.
Top Skills:
Computer EngineeringComputer ScienceCybersecurityInformation TechnologyLinuxNetworkingPythonSystems AdministrationTelecommunications
Cloud • Information Technology • Security • Software • Cybersecurity
Provide technical support to customers via chat, email, and phone; troubleshoot networking and application performance issues; collaborate with senior engineers; maintain tickets, documentation, and runbooks; test releases and report bugs.
Top Skills:
ApacheBashCachingCurlDigDnsGitHTTPHttp Reverse ProxyingHttp(S)IisJavaScriptLinuxLoad BalancingNginxOpensslPythonSsl/TlsTraceroute
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Specialist resolves customer technical issues, documents interactions, and collaborates with teams to identify root causes, while developing expertise in Motorola's products.
Top Skills:
CamerasFirewallsIp NetworkingMulticastingRoutersServersTcp/IpUdpVideo Management SystemsWireless
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
The C-17 Base Manager oversees logistics and technical support for the Memphis Air National Guard Base, managing resources and relationships with stakeholders.
Top Skills:
Aircrew TrainingIt IntegrationLogistics SupportTechnical Support
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Software • Automation
Assist in customer implementations, analyze requirements, prioritize product roadmaps, conduct demos, and support existing customers via various communication methods.
Top Skills:
Online Conferencing ToolsProduct ManagementSaaSTechnical Support
Cloud • Hardware • Security • Software
The Technical Support Engineer troubleshoots complex customer issues, educates on product installation and configuration, collaborates with engineering, and creates knowledge base articles.
Top Skills:
Computer SystemsLinuxNetworkingPython
Healthtech • Other • Sales • Software • Analytics • Conversational AI
The Senior Technical Support Analyst provides advanced application support for complex issues, conducts root cause analysis, and mentors team members. They ensure efficient resolution of technical problems and maintain documentation, enhancing customer satisfaction and minimizing downtime.
Top Skills:
DatabasesNetwork DiagnosticsNetworkingOs EnvironmentsRemote Assistance ToolsTicketing SystemsVoipWeb Technologies
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.
Top Skills:
AndroidPos SystemsTeamviewer
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.
Top Skills:
CliLinuxNetworking
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