ACCESSIBILITY STATEMENT

CANALI WEBSITE

This statement applies to content published on the domain: https://ch.canali.com

It does not apply to other content or websites published on any subdomains or other Canali regional sites. Those websites and their content will have their own accessibility statements.

This website is operated by Canali S.p.A. and is designed to be used by as many people as possible, including people with disabilities. We are committed to ensuring that our digital presence provides an inclusive experience for all users, regardless of their abilities or the assistive technologies they use.

You should be able to:

• Zoom in up to 200% without problems
• Navigate most of the website using only a keyboard
• Navigate most of the website using a modern screen reader and voice recognition software, on a computer or phone
• Access product information, shopping features and customer support through assistive technologies

This website is designed to comply with the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA. We strive to meet international accessibility standards so that our luxury fashion content and e-commerce features are accessible to everyone.

Compliance Status

This website is substantially compliant with WCAG 2.1 level AA. Our latest assessment achieved a score of 92 out of 100, indicating strong overall compliance with accessibility best practices.

The website was last tested on 6 August 2026 using automated accessibility assessment tools and manual evaluation methods.

Preparation of This Statement

This statement was prepared on 6 August 2026.

It is based on a comprehensive website review using automated testing tools, including Google PageSpeed Insights accessibility audits, combined with manual procedures. The assessment covered key user journeys, including product browsing, search functionality, cart operations and customer account management.

Feedback

We welcome your comments on the accessibility of the Canali website. Please let us know about any accessibility barriers or suggestions:

• Email: customer.care@canali.com
• Telephone: information available in the Customer Care section of the website
• Contact form: available in the Customer Care section of the website

We are committed to responding to accessibility feedback within 5 working days and to addressing reported issues promptly.

Compatibility with Browsers and Assistive Technologies

Supported browsers:

• Latest versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari
• Mobile browsers on iOS Safari and Android Chrome

Compatible assistive technologies:

• NVDA (NonVisual Desktop Access)
• JAWS (Job Access With Speech)
• VoiceOver (macOS and iOS)
• TalkBack (Android)
• Dragon NaturallySpeaking
• ZoomText

Technical Specifications

The accessibility of the Canali website depends on the following technologies to ensure compatibility with browsers and assistive technologies:

• HTML5: semantic content structure
• CSS3: responsive design and visual presentation
• JavaScript: interactive features and dynamic content
• WAI-ARIA: accessibility attributes for complex interfaces

These technologies are selected for their broad compatibility and ability to provide accessible experiences across different devices and platforms.

Non-accessible Content

Despite our commitment, we are aware of some limitations that we are actively addressing. The known issues and expected timelines are described below:

Currently Known Issues:

1. Button Accessibility

Some interactive buttons do not have sufficient accessible names, making them harder to understand for screen reader users. This affects:

• Some navigation elements
• Product interaction buttons
• Social sharing buttons

Resolution timeline: We are adding appropriate ARIA labels to all interactive elements. Completion is expected by Q4 2026.

2. Colour Contrast

Some text and interface elements, particularly in the website footer and in some disabled buttons, do not yet meet the minimum contrast ratio recommended by WCAG for optimal readability.

Resolution timeline: Completion is expected by Q4 2026.

3. Product Images

Some images may not have complete alternative descriptions that adequately describe the visual details relevant to understanding luxury fashion products.

Resolution timeline: Implementation of improved alternative-text protocols is expected in Q1 2027.

4. Contact and Appointment Booking Forms

Some fields in the “Contact Us” and “Request an appointment” forms may not be correctly identified by screen readers or voice recognition software.

Resolution timeline: We are correcting the association between labels and form fields so they can be correctly identified by screen readers. The activity is planned for Q4 2026.

5. Keyboard Focus Indicator

During keyboard navigation, some controls, including search, account access, wishlist and certain video content, may not display a sufficiently visible selection indicator.

Resolution timeline: Implementation of keyboard navigation indicators is planned for Q4 2026.

Our assessment also identified areas requiring ongoing manual testing:

• Complex product filtering and sorting interfaces
• Multi-step checkout process
• Accessibility of video content
• Size and spacing of touch targets on mobile devices
• Keyboard navigation flow in complex layouts

We conduct regular manual reviews to improve the overall user experience.

Ongoing Commitment to Accessibility

Canali is committed to continuous improvement in digital accessibility. Our actions include:

• Regular audits and testing
• Staff training on best practices
• Testing with users who use assistive technologies
• Collaboration with accessibility experts and consultants
• Integration of accessibility into the development of new features

Alternative Access Methods

For users who may experience difficulty using the website, we offer alternative ways to access our services:

• Telephone orders: our team can provide information and assistance
• Email support: information and assistance by email

In-store experience: visit our physical boutiques for personalised service

Accessibility Support Contacts

For questions or specific accessibility requests, or to receive content in alternative formats, please contact:

Accessibility Coordinator - Canali S.p.A.

Email: customer.care@canali.com

We are determined to ensure that everyone can access and enjoy the Canali brand experience, regardless of their abilities or browsing technologies.