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Price Match - Costco.com Orders
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Please read the following to understand what purchases may be eligible for a price match:
- Items with specific sale dates (e.g., Holiday Savings Promotions): A price match request must be submitted within both the active promotional dates and 30 days of the purchase date. Requests submitted after the promotion has ended may be denied.
- Eligibility is limited to non-resale members and/or products. Resellers must purchase items during valid promotional dates in order to receive the promotional price. Limits apply.
- For members other than resellers, purchases that reduce in price within 30 days of the date of purchase are eligible for a price match. Products that have promotional item limits will be eligible up to the limit quantity.
- Costco does not price match with other businesses or retailers.
- Costco does not price match Costco warehouse prices for Costco.com purchases. Costco.com prices take into account shipping and handling fees not applicable to warehouse purchases. Please view this information to learn more about the difference between online and warehouse prices.
- We reserve the right to deny a price match request at our sole discretion.
- Costco may in the future restrict its price match policy. Restrictions will be shown at the point of purchase.
How to Request a Price Match
- Precious Metals: Precious metals are not eligible for a price match and/or any promotions.
- Costco.com purchases: Select the Request a Price Match button above and complete the form. Once approved, credits are typically issued within 5 to 10 business days to the original form of payment. Check if a promotional price was already deducted from your order
- Costco warehouse purchases: If you purchased the item at a Costco warehouse location, please inquire at the Returns counter at the Costco location where you made the purchase.
- Special Order Kiosk and Home Improvement Installed Products: Promotions are based off of qualifying products, the signed contract date and/or the pre-tax price. Exceptions to qualify for additional Costco Shop Card value are limited to the 14 days before and 14 days after the official promotion dates. Costco Shop Card promotions can not be combined with any other manufacturer consumer promotion or incentive. Please contact your Costco authorized dealer to determine if your project qualifies for past or current promotions.
- Tire and Wheel Promotions: Tire and wheel purchases qualify for a price match if all other conditions are met. If the purchase was made online, please submit a request using the button above. If the purchase was made at the warehouse, please visit the warehouse where your purchase was made to inquire about a possible price match.
For additional assistance, please select a Contact Us option from this page.