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  • General Questions
  • Subscriptions
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General Questions

  • How long should I rest coffee for home brewing?
  • What grind setting should you use?
  • How can I tell which coffees are light, medium, and dark roatst?
  • Which of your coffees pair best with cream and sugar?
  • What is your preferred water recipe?
  • Is your coffee Fair Trade or Organic Certified?
  • How do you source your coffee?

Subscriptions

  • Understanding Dynamic Subscriptions
  • How to Change the Products in Your Next Dynamic Subscription Order
  • How to Add One-Time Products to Your Subscription and Enjoy Free Shipping
  • How to Skip a Recurring Subscription Order
  • Understanding Individual Subscriptions
  • How to Change the Frequency of Your Subscription
  • Understanding Subscription Orders
  • How to Change Your Subscription Shipping Address
  • How to Change the Quantity of Items in Your Subscription
  • How to Change Your Grind Preference for Your Coffee Subscription
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Orders & Account

  • How to Find Your Order Tracking Number
  • How to Report a Problem With an Order
  • How to Reorder Items from a Previous Order
  • How Do I Cancel an Order?
  • How to Change Your Saved Addresses

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